Truly Awful
This is a horribly frustrating app that we are forced to use. Constantly having to log in, log out, remove the app, re-install the app, clicking on links several times to access the information. Booking systems never work. Reporting absences never works. Constantly having problems with it. It has never worked properly and only ever seems to get worse. Hate it.
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Needs improving
Never opens first time and you have to go out of the app and back in it maybe half a dozen times in the hope that it will eventually work. Sometimes I just give up trying to use it. Needs a really good update from whoever wrote it.
Dreadful app
Great idea, terribly executed. I can only log in about 25% of the time, the rest of the time I’m stuck in a loop of having to close the app, reopen, try to log in again, see swirly whirl of doom, close the app etc etc. When I finally manage to log in, it says I have hundreds of unread messages. When I read the latest one, all others then show as read. Then when I close the app it shows several unread notifications. Honestly can’t think of a worse app.
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Terrible App
Never works when opened, have to constantly open and close it for ten minutes and hope it works at some point. If you’re want to waste hours of your life each school year, download this app. Quicker for the school to phone each parent separately, useless.
Good idea but badly run
Awful app!! Constant bugs, making you login multiple times a day. The idea of school notifications through an app rather than email is fab. If only the app was good enough
Good
Good
Infuriatingly terrible
I waste so much time attempting to open this utterly useless app. How to make receiving messages from a school so difficult and unhelpful: parentapps connect. Useless.
Awful App
I can not stress how awful this app is. Constantly glitches messages don’t come through. It unsubscribes you then you can’t find the school when you try and log back in. I thought it was my phone got a new one and it was even worse. This is for sharing information from school and is soo stressful as it just doesn’t work. If you are a school please don’t get this app it brings nothing but stresss
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How Is This A Usable App?
I’m a little baffled that this app is launched and in use. I’m not even sure where to begin, but I’ll try…
Users cannot be added manually, they must sync via CSV from your SIS. That would be ideal in most circumstances, but the problem with that is they don’t always pull over all the student and user information. We had new families waiting weeks into the new academic year for access. Some families still cannot get in. When an event is posted, parents receive a notification that it has been posted but doesn’t say what the event actually is. You just have to go through the event list and guess what’s new. Teachers and administrators cannot message from the mobile app- it has to be from a desktop, but parents cannot access their account from desktop, only via the app. It is a very confusing and clunky platform and I would not recommend it to anyone.
Users cannot be added manually, they must sync via CSV from your SIS. That would be ideal in most circumstances, but the problem with that is they don’t always pull over all the student and user information. We had new families waiting weeks into the new academic year for access. Some families still cannot get in. When an event is posted, parents receive a notification that it has been posted but doesn’t say what the event actually is. You just have to go through the event list and guess what’s new. Teachers and administrators cannot message from the mobile app- it has to be from a desktop, but parents cannot access their account from desktop, only via the app. It is a very confusing and clunky platform and I would not recommend it to anyone.
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Unusable
App has a server error since last update so is now totally unusable. Unable to open any messages due to error. Needs fixing!
Not fit for purpose
It is slow, and clunky. Regularly forgets what school I’m connecting to and has terrible UX. It might serve the school’s needs, but doesn’t live up to what’s needed for parents.
Notifications not working
Always show multiple notifications but only 1 actual notification.
Otherwise it works.
Otherwise it works.
Terrible
Logs you out every 2 minutes. For some reason key chain doesn’t save the password like other apps do.
It’d be great if it worked
Only persisting with this app as my kid’s school makes a lot of use of it. I could live with it showing multiple notifications for 1 item if it didn’t then show an error when I try to open the app. Doesn’t show my account a lot of the time, can’t find any schools….all the same bugs people were highlighting almost 6 months ago! Deleting and reinstalling sometimes fixes the issue, sometimes doesn’t.
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Keeps signing me out
Deeply frustrating that it keeps signing me out and doesn’t remember my login details. It also bothers me that messages I’ve read keep coming back as unread. Such a buggy app.
Consistantly awful
Either will not login, will not find the school or if on the off chance you manage to access you cannot pay nor open any of the correspondence. Completely pointless
Broken
Hasn’t really ever worked without bugs but since a few days I can’t even open the app anymore because it crashes.
Awful App
I can not stress how awful this app is. Constantly glitches messages don’t come through. It unsubscribes you then you can’t find the school when you try and log back in. I thought it was my phone got a new one and it was even worse. This is for sharing information from school and is soo stressful as it just doesn’t work. If you are a school please don’t get this app it brings nothing but stresss
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It’s not a bad app but has bugs
My teacher has told me to do my lunches online and when I do it it shows that I have booked my lunches but when I go to school my teacher says I haven’t booked my lunch
So please fix the app.
So please fix the app.
Update worse
App is very poor since the last update. Was working well but last ‘bug fix’ update had made it worse! Logs you out every time you use it and often crashes when trying to log back in.
