Worst app ever
I can’t receive OTP, I can’t change my number. This is the worst app ever!
Not sending CODE
Please update/improve this app, it’s NOT sending code to mobile. Every time we call IT they always refer us to this app for self service but how can we do that if this app is not functioning properly
tsk
super hassle!!!!
Does not work at all
App does not allow phone number to be updated , don’t know how employees are supposed to use it to do anything. This should be removed from account restore method as it is clearly nonfunctional & not receiving any updates.
It’s a great App
It’s a great App, but for some reason it no longer proceed after you entered your credentials. The screen got stuck and won’t provide OTP to unlock your account.
Object Object
Too much hassle.I could not register or change my mobile number.
Unreliable
It’s always a toss up as to whether the app will send an OTP or not. I wish it was more reliable.
Works great
I used the app to reset password and unlocked my account. It is easy and simple to use.
Not getting OTP
After I enter the mobile number and submit I am getting pop up window as
[object object]
[object object]
Review
Unable to register new number error object Object
Works perfectly
This is a very useful app especially for those working from home
Not so convenient
This app needs loads of update or may be the team managing this app should be updated
Can't register mobile #
Unable to register mobile. Encountered an error: Object Object.
No OTP number sent!
I’m locked out of my account and can’t log in. I thought no problem, I’ll use the password reset app I loaded on my phone. Well it doesn’t work— no OTP sent to my registered mobile number. Very frustrating, but completely expected since IT for remote laptop users at EXL is a never-ending nightmare!
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Doesn’t Work
It just says “An error has occurred” when I put in my employee ID.
06/07/2019 - Still doesn’t work. It gets to enter your mobile number and says my mobile number is invalid, but won’t tell me what’s wrong with it. It is my real mobile number.
06/07/2019 - Still doesn’t work. It gets to enter your mobile number and says my mobile number is invalid, but won’t tell me what’s wrong with it. It is my real mobile number.
