1. Home
  2. 💪 Health & Fitness
  3. Patient Hub by Brightree
Patient Hub by Brightree

Patient Hub by Brightree

by Brightree

198 ratings
101 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • September 25, 2018
  • April 27, 2026

Features

Developer

Brightree
✨Promote your app ✨
Patient Hub by Brightree screenshot #1 for iPhone
Patient Hub by Brightree screenshot #2 for iPhone
Patient Hub by Brightree screenshot #3 for iPhone
Patient Hub by Brightree screenshot #4 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐101
Reviews↘︎
📝12+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Connect with your home medical equipment provider through a secure messaging system. Receive appointment reminders, delivery notifications, and track shipments. Check resupply eligibility and place orders directly within the app.

✓Secure messaging with provider
✓Appointment reminders
✓Delivery notifications
✓Shipment tracking
✓Resupply eligibility check
✓Order creation
Show original description

What users say

Summarized from real user reviews of Patient Hub by Brightree. Based on 198 reviews and a 1.5/5 average, it highlights the 4 positives and 14 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 💬Messaging feature with suppliers
  • 💳Payment processing capability
  • 📱Convenient alternative to phone ordering
  • ✅Web version works when app fails

Negative things

  • 🐛Persistent authentication failures
  • ❌Non-functional login system
  • 🖥️Poor UI/UX design
  • 📵Limited app functionality
  • 🔐Password and Face ID issues
  • 📧Broken password reset feature
  • 🔔Broken notification system
  • 📱Screen layout problems and cut-off elements
  • 🔗Inconsistent performance across devices
  • ⚠️Lack of technical support access
  • 🚫Cannot view order details
  • 🎯Unclear app purpose and branding
  • ⏱️Slow and unresponsive performance
  • 🔄Frequent crashes and freezes
See all reviews

What's New in Patient Hub by Brightree

2.3.2

April 27, 2026

Thanks for using the Patient Hub app! We're constantly making enhancements to our app to improve performance, security and reliability. Stay up-to-date with the latest version for the best experience.

More

User reviews

Most RecentHighest RatedLowest Rated

Website

A terrible website. Almost impossible to login.
LewistonladLewistonlad

Terrible

They removed the option to reorder supplies rendering this app completely useless.
EarlGraphiteEarlGraphite

Interface

Your interface does not resize for iPhone. It is clunky with minimal features. It is sad my medical supply company is forcing this on me.
cfgcfgccfgcfgc

Dumb UI

I use iPhone 15 Pro Max & many of the buttons (use face ID and accept email terms & conditions) are off the right side of the screen with no way to scroll - so I am unable to use face ID or get an email receipt for orders. Dumb UI 101 mistake, makes me wonder about the security…
Eldonjon72Eldonjon72

Stay away

I hate this place . I have asked to not call or text me; they continue to set up appointments & come to my house without me approving them . They want me to go to my doctor & have him cancel . I have
 A right to cancel anytime I want & don’t need anyone’s approval
ThisIsNotFree123456ThisIsNotFree123456
See 96 more reviews

Developer apps

GetPaidHME
GetPaidHME

by Brightree, LLC

💼 Business

(6)

Free
SNAP Resupply
SNAP Resupply

by Brightree

🏥 Medical

(363)

Free
TransportACE
TransportACE

Brightree Mobile Delivery

💼 Business

(10)

Free
Brightree Summit 2024
Brightree Summit 2024

by Brightree, LLC

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

18 issues

Authentication stuck in infinite loop

Bug

Login credentials not recognized despite being correct

Bug

App hangs on 'authenticating' screen indefinitely

Bug

Face ID toggle button positioned off-screen

Bug

Password reset email never arrives

Bug

Logout button logs user back in instead

Bug

Notifications appear but cannot be cleared

Bug

Text truncated and cut off on screen

Bug

App crashes during registration

Bug

Keyboard doesn't appear in input fields

Bug

App incompatible with iOS 18.2

Bug

Password saved in app gets randomly cleared

Bug

Duplicate account creation errors

Bug

Password reset link redirects to login page

Bug

App crashes when verifying insurance

Bug

Message composition box doesn't scroll

Bug

App fails to load after recent updates

Bug

Inconsistent performance between iPhone and iPad

Bug
✨

Requested Features

13 requests

Appointment scheduling functionality

Feature

Supply ordering directly through app

Feature

Order history with full details and contents

Feature

Clear navigation headers and menu structure

Feature

Ability to view medical test results

Feature

Improved notification system

Feature

Better labeling of phone numbers (primary/secondary)

Feature

Proper logout functionality

Feature

In-app technical support access

Feature

Clearer app naming and icon

Feature

Dark mode option

Feature

Scrollable message composition area

Feature

Eligibility tracking for supplies

Feature

FAQ

How do I get started with Patient Hub?

Ask your medical equipment provider if they use Patient Hub by Brightree and request a registration link. Once registered, you can log in to access its features.

What kind of messages can I send with Patient Hub?

You can send secure messages to your medical equipment provider to ask questions about your equipment or medical supplies, eliminating the need for phone calls.

Does Patient Hub notify me about deliveries?

Yes, Patient Hub can send you delivery notifications as soon as they are assigned. It also provides shipment tracking numbers for your convenience.

Can I order my medical supplies through Patient Hub?

You can check your resupply eligibility and create orders directly from the app, provided your Medical Equipment Provider has this feature enabled.

What devices does Patient Hub support?

Patient Hub is available for iPhone and iPad devices.

What is the age rating for Patient Hub?

Patient Hub has an age rating of 12+, making it suitable for teenagers and adults.

How often is Patient Hub updated?

The latest version of Patient Hub is 2.3.2, and it was last updated on April 27, 2026. This indicates a history of updates, though the specific frequency is not detailed.

Does Patient Hub have ads?

No, Patient Hub does not contain advertisements.