Great until app support stopped
I’ve been using this to track blood glucose and now the app doesn’t let you sign in. Sad that the company went dark, I liked their product
App is Great!
This app is very convenient and easy to use! I do wish that the messages I get on this app would have a date and time with them. For example, when it says that my reading was low, it would be helpful to know what day and time the message was sent.
Response from developer
Thank you for the review! We will share your feedback with our Customer Support team.
Update
Have been using the Patterns app for months without a problem now it tells me in order to open it I need to update, but there are no updates available. I’m running 2.8.1 which is the newest version and cannot go any further. Very disappointed since I liked keeping track of what was going on with my blood glucose.
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Response from developer
Hi P1C30, Thank you for reaching out. We are aware of the issue and have fixed the update. If you are still seeing errors on your end please call us at 1-855-IMI-POGO (464-7646).
Stopped working
I’ve been ussing Pogo for a few month and I used to love it. I start having issues syncing the data with my phone a few days ago, so I tried resetting the unit, reinstalling the app, and eventually worked, but this morning the app just crashed. It’s stuck in a “update necessary” screen and even when I deleted the app, reinstalled, sign from, another device, etc, nothing is working.
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Response from developer
Hi Carlos, Thank you for reaching out. We are aware of the issue and have fixed the update. If you are still seeing errors on your end please call us at 1-855-IMI-POGO (464-7646).
Nothing is fixed
Still randomly requires user name and password to be re-entered even when using bio metrics. Randomly does not connect to tester requiring 10 minutes or more of turning off tester re opening app over and over and over again. When it works it is great, but it isn’t dependable.
Response from developer
Hi Penny268953777, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance by calling 1-855-IMI-POGO (464-7646)







