Hands free
I still need to pull out my phone 😅
motorhome storage unit
Easy to use
Problems with access
We have the exact problem as the person who gave this App a 1 star rating. All of our staff have modern phones and have asked for the plastic card to gain access.
Temperamental
The app barely works, I awkwardly stand at the front gates of my office hovering my phone over a reader. I’m giving it two stars because it’s a good idea that just needs better investment or integration with the NFC system of most smartphones.
Does not work. Every day.
Does not work. Every day.
Rubbish
It only works 50% of the time which is pretty rubbish
Not a good app
It takes forever for this app to work on the sensors. If you are taking on the phone you have to end your call for it to work If I was in an urgent situation and needed to get into my complex quickly there would be no way with this app.
Decent, but regularly malfunctions
I regularly have to restart the app or continually rescan to gain access. We shouldn't be replacing keys with something that has 75% the efficacy.
Not always works
Meh
Paxton smart key
Sometimes the app is very slow whereas using a fob is instant. WHY??
Mr
Difficulties using app. Have to wait different length of time each time the phone is presented to the reader - very frustrating
It sucks so bad
The worst security access app ever, never works always pulls up a bank card instead.
Totally causes problems every day.
Totally causes problems every day.
Horrible system.
It hardly ever works!
Terrible
Readers rarely work quickly and always have to open the app despite having run in the background enabled. DO NOT INSTALL PAXTON IN YOUR BUILDING. PURE GARBAGE.
Poor
It fails on my phone unless I put it next to panel to unlock
It usually works eventually
What choice do I have? They’re not my doors
Varias llaves en la app
Pertenezco al grupo de reparación de 16 edificios en el dowtown de Miami lo cual necesito que esta app me deje agregar varias llaves electrónicas a la misma aplicación ya que la mayoría de los edificios en los que trabajo utilizan este sistema de clik para abrir las puertas mi recomendación es que actualicen la versión de la app para poder agregar varias llaves en esta muchas gracias
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It takes 5 m to open the door!
You need to close all background apps for it to work!
Reverted back to card
April 2026, I have just reverted back to using a card as the app is totally unfit for purpose. Weirdly, my review (1 star consistently, with regular updates over a number of years, giving reasons why) has disappeared. Avoid this app and platform: it is unreliable at best.
Barely works
This app is terrible. It never works when you need it to. Have to close and re open several times to work.
