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Pay Tolls As You Go | Uproad

Pay Tolls As You Go | Uproad

The toll roads payment app

1.9K ratings
53 reviews
🔧 Utilities
✈️ Travel

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 17, 2020
  • October 10, 2023

Developer

Kapsch TrafficCom USA, Inc.
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⭐53
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app simplifies toll road payments for cars, motorcycles, and commercial vehicles. Manage up to 10 vehicles with one account, pay tolls coast to coast without a tag or cash, and avoid mail-in bills and violations. Offers flexible payment plans and trip cost estimates.

✓Pay tolls without a tag
✓Manage multiple vehicles
✓Automatic toll bill payment
✓Flexible payment plans
✓Trip cost estimates
✓Toll alert notifications
✓Track toll expenses
Show original description

What users say

Summarized from real user reviews of Pay Tolls As You Go | Uproad. Based on 1.9K reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient toll payment
  • 💡Great for travel with rental cars
  • 👍Helpful toll cost calculator

Negative things

  • 🐛Unreliable toll payments
  • 🔒Difficult to close account
  • 💰Fraudulent charges
  • ⚠️Poor customer service
See all reviews

What's New in Pay Tolls As You Go | Uproad

3.9.1

October 10, 2023

Filled in some potholes for smoother driving.

User reviews

Most RecentHighest RatedLowest Rated

Horrible Service

I had a car with the service that I deleted, for some reason they reactivated it and made me pay fees for someone else, since the car has nothing to do with me. I requested to remove the car from account and deactivate my account. A year later I receive an email from them sayin that that old car is ready to be used with the app. I download the app again. They say it’s a glitch the car is inactive even if it shows active on the profile, but the profile was never deactivated even with my requests through customer services and me trying to do so manually following the steps.
Bad service. Use something else.
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Q.TatQ.Tat

Response from developer

Dear Q.Tat, we are sorry for the inconveniences caused by this issue. The message was sent out by mistake in the wake of the addition of a new state to our coverage and apologize for the commotion. Regarding the closure of your Uproad account please contact our Customer Support team either via chat or by e-mail (support@uproad.com) and stipulate that you wish to specifically end the service and the appropriate actions will be taken.

Be aware with a rental

I used Uproad for the first time in Orlando on a rental car. Convenient, however, we turned our car in at 4:40AM and requested to end the service in the morning. I am still paying tolls for the people who rented the car after me and charged tolls in the PM after we were long gone. Was told by Uproad that there is nothing they can do about those tolls bc their Terms require the tolls to be paid and blamed the rental service for not turning off the toll service. I don’t understand what the rental service has to do with it. I didn’t do tolls through the rental service, I thought that was the purpose of using the app. I will not be using it again on a rental car if the service cannot be discontinued when requested.
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Food good app notFood good app not

Response from developer

Dear Food good app not, we greatly appreciate your review and welcome all feedback. We are constantly working to improve our service and every opinion matters to us. There is an option to make the vehicle rental and set the activity period when it is added to the account, however in case it is added as a personal vehicle it is on the customer to remove it when services are no longer required.

Missed Tolls

I live in florida and frequent the skyway. Figured I’d try out this app as opposed to getting sunpass again. Functioned fine for 6 months but in the last two months sometimes Uproad picks up the toll and I get the charge but, half the time I get charged on Uproad and am also receiving notices in the mail for “ unpaid tolls” from the expressway authority. So I get double charged and the city still doesn’t recognize the payment. Uproad said they would take care of it and never did. Received a collection notice in the mail and registration freeze on my car.

This app is more of a pain than it’s worth
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Uproad is trashUproad is trash

Response from developer

Dear Customer, thank you for bringing this to our attention. Please contact our Customer Support team either via chat or by e-mail (support@uproad.com) to receive prompt assistance.

Does not provide immediate coverage of tolls

Be aware that you need to install and ACTIVATE any and all cars well before you need to use the service. This app does not make that clear when you first download the app. I live in a state that doesn’t have many toll roads so I don’t use toll roads on a regular basis. I downloaded this app when I realized that I would be traveling a toll road. If I had known that it wouldn’t cover those tolls, I would never have downloaded and added money to this app.
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klbulinklbulin

Hampton roads

Have used for 2 years now. Works in Hampton roads, called toll agency to verify tolls were being paid. Would definitely recommend.
jgiles0853jgiles0853
See 48 more reviews

User experience

🐞

Reported Bugs

3 issues

Toll payments not registering

Bug

Charges for tolls on unregistered vehicles

Bug

Delayed account deactivation

Bug
✨

Requested Features

3 requests

Ability to toggle toll tracking on/off

Feature

Better integration with rental car companies

Feature

Clearer communication on account status

Feature

FAQ

What does the Uproad app do?

Uproad is a mobile application designed to simplify toll road payments. It allows users to pay toll fees for various vehicle types without needing a physical toll tag or cash. The app helps manage payments, avoid mail-in bills and potential violations, and provides trip cost estimates.

How do I pay tolls with Uproad?

After creating an account and registering your vehicle(s), you can drive on toll roads. The app automatically processes your toll fees. You can choose between a 'Pay as You Go' plan for occasional use or a 'Pro' plan for frequent drivers or managing multiple vehicles.

Is Uproad free to use?

The app itself is free to download and use. Uproad operates on a freemium model, offering a 'Pay as You Go' plan for occasional toll users and a 'Pro' plan for those who drive more frequently or manage multiple vehicles, which may involve additional costs or savings depending on usage.

What vehicles and payment methods are supported?

Uproad supports payment for cars, motorcycles, commercial vehicles, and rental cars. You can manage up to 10 personal vehicles per account. Accepted payment methods include credit card, debit card, PayPal, Venmo, and Apple Pay.

Where can I use Uproad?

Uproad provides services in numerous states across the US, including California, Florida, New York, and Texas, among others. You can find a full coverage map on their website to check specific toll road and transponder support.