Withdrawal is impossible
I recently made an account and it took them a few days for them to verify my account so I could deposit.
After I was verified successfully after putting all the info I was asked, I won some money but when I attempted to withdrawal I was asked for several forms of ids which I don’t mind giving them the forms of id but it seemed ridiculous so of course I complained to them via email and I’ve never seen any worse/rude customer service like them.
They don’t want to help you it even seems like they’re encouraged to not help you.
So far I’m about to submit the requested forms of id and hopefully they at least give me money but I recommend to avoid this app.
Update: I understand verification is required but it doesn’t make sense that I was already verified by putting my ssn and all my info but when I wanna withdraw you guys ask for another verification including 3 different pictures which I’m sure you guys wouldn’t have requested if I didn’t win. Even then I provided all information and identification and pictures of me with my id and it’s been a week of me reaching out just for them to not do anything but ask for the same thing once again and I’m a busy person with work.
This would be a great app if you guys would do the right ethical thing and pay peoples money.
After I was verified successfully after putting all the info I was asked, I won some money but when I attempted to withdrawal I was asked for several forms of ids which I don’t mind giving them the forms of id but it seemed ridiculous so of course I complained to them via email and I’ve never seen any worse/rude customer service like them.
They don’t want to help you it even seems like they’re encouraged to not help you.
So far I’m about to submit the requested forms of id and hopefully they at least give me money but I recommend to avoid this app.
Update: I understand verification is required but it doesn’t make sense that I was already verified by putting my ssn and all my info but when I wanna withdraw you guys ask for another verification including 3 different pictures which I’m sure you guys wouldn’t have requested if I didn’t win. Even then I provided all information and identification and pictures of me with my id and it’s been a week of me reaching out just for them to not do anything but ask for the same thing once again and I’m a busy person with work.
This would be a great app if you guys would do the right ethical thing and pay peoples money.
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Response from developer
Identity verification is a legal and compliance requirement for all real-money platforms. When withdrawals are requested, additional verification may be required to confirm the account holder and protect against fraud, identity theft, or unauthorized payments. These checks are often triggered by external compliance and payment partners and are applied uniformly to protect both users and the platform. Once the requested verification is completed, withdrawals can proceed normally.
Worst customer support ever
This app is so unbelievably poor on helping customers and working around fixing issues. It’s been about a week since I’ve made a claim about them marking my account as “potential fraud” when I did no wrong. The only thing I did was log in to MY account from MY iPad and used MY debit card to deposit. It doesn’t make sense how my account is “fraud” but I sure can deposit money and not withdraw MY money that I won. This is a joke.
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Response from developer
We take fraud and account security very seriously. Following a full review of this account, our compliance and risk teams identified activity consistent with multi-accounting and the use of another individual’s identity in an attempt to claim additional promotional funds, which is a clear violation of our platform rules and applicable compliance requirements. The review was conducted in coordination with our banking and compliance partners, and the outcome reflects the findings of that investigation. The description provided in this review omits key facts and presents only a partial account of the situation. We maintain detailed records of account activity and identity verification and are confident in the decision made. Our policies exist to ensure a fair and secure platform for all users, and when violations such as multi-accounting or identity misuse are detected, appropriate action is taken in accordance with those rules.
Leaving a review
Great help with the live chat 👍👍👍👍👍
Absolutely the best
Helped me through the withdrawal process fast and super friendly made my experience amazing
Withdrawal is impossible
I recently made an account and it took them a few days for them to verify my account so I could deposit.
After I was verified successfully after putting all the info I was asked, I won some money but when I attempted to withdrawal I was asked for several forms of ids which I don’t mind giving them the forms of id but it seemed ridiculous so of course I complained to them via email and I’ve never seen any worse/rude customer service like them.
They don’t want to help you it even seems like they’re encouraged to not help you.
So far I’m about to submit the requested forms of id and hopefully they at least give me money but I recommend to avoid this app.
After I was verified successfully after putting all the info I was asked, I won some money but when I attempted to withdrawal I was asked for several forms of ids which I don’t mind giving them the forms of id but it seemed ridiculous so of course I complained to them via email and I’ve never seen any worse/rude customer service like them.
They don’t want to help you it even seems like they’re encouraged to not help you.
So far I’m about to submit the requested forms of id and hopefully they at least give me money but I recommend to avoid this app.
Show more
I love the app.
So far I love this app. And it’s getting better and better everyday. They listen to our advice to make the app better and actually implement them.
Deposit Match Correction
I had an issue with bonus deposit match, she fixed it very quick, quick response, good experience so far. Thanks! Now I’m ready to make some money. 👏
Welcome bonus
So far very good customer service and everything is easily put out
scam
took away balance from my withdrawal worst app oat
Scam Website
They stole my funds and froze the account and refused to withdrawl the funds.
Amazing
Never imagined a betting app this great !!! 5 stars !!!!
The app not working and I have a iPhone
This app not working at all I’m not getting my emails
Great
Excellent customer service
Worst Betting App ( Long Time Gambler)
Wow, where do I even start with this app man.
I deposited for their 100% Deposit Match. Solid Promo. Except your match is in bonus funds that can only be used on + money props with at least two legs. That’s not done on any other betting app I’ve ever used and I’ve used pretty much all of them. Your deposit is locked behind a 1x play through which is typical - except that also has requirements that doesn’t count any bet towards your playthrough that includes any leg that’s -250 or lower. These are insane requirements that are non existent on ANY competing sportsbook.
They constantly adjust lines as you’re viewing them and conveniently shave $$ off of the bet you were thinking about placing. They give you 3 lifetime cancels for a bet within a 5 minute window of placing. Something that is not limited on ANY OTHER APP.
There’s a 24 hr review process before you can even attempt a withdrawal (Every other app is an instant withdrawal to PayPal). They let you deposit with any card or method you want but then make it a headache to withdraw unless you have specific banks. I’m actually having to open a new checking account with a different bank than I currently use just to withdraw because they won’t send it to the card they let me deposit with! Ridiculous!!!!!
I don’t expect I’ll ever use this app again even if they offer some insane promo if they can’t fix these glaring issues. User beware if you’re expecting industry standard features here.
I deposited for their 100% Deposit Match. Solid Promo. Except your match is in bonus funds that can only be used on + money props with at least two legs. That’s not done on any other betting app I’ve ever used and I’ve used pretty much all of them. Your deposit is locked behind a 1x play through which is typical - except that also has requirements that doesn’t count any bet towards your playthrough that includes any leg that’s -250 or lower. These are insane requirements that are non existent on ANY competing sportsbook.
They constantly adjust lines as you’re viewing them and conveniently shave $$ off of the bet you were thinking about placing. They give you 3 lifetime cancels for a bet within a 5 minute window of placing. Something that is not limited on ANY OTHER APP.
There’s a 24 hr review process before you can even attempt a withdrawal (Every other app is an instant withdrawal to PayPal). They let you deposit with any card or method you want but then make it a headache to withdraw unless you have specific banks. I’m actually having to open a new checking account with a different bank than I currently use just to withdraw because they won’t send it to the card they let me deposit with! Ridiculous!!!!!
I don’t expect I’ll ever use this app again even if they offer some insane promo if they can’t fix these glaring issues. User beware if you’re expecting industry standard features here.
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great support
Natasha helped out! Ask her little questions and she was able to clarify
Verification problem
Was having trouble with verification. Natasha was able to resolve the problem quickly. :)
Fake betting app
Won’t let you withdrawal funds complete utter scam.
Amazing app.
App layout and props are the best around. Live Support is very fast and helpful on EVERYTHING. Withdrawals are instant too.
Support
Natashia was able to help me when someone else couldn’t and solved my problem in 15 minutes!
SCAM PAYOUT
Will not let you withdraw unless you have a major bank that they offer !! no debit card or Apple Pay payout !! No routing and accounting . Nothing .
