PayPal POS (ex Zettle) Reviews: Is It Legit?

Customer Experience

Positive experience50.4% of reviews
Neutral9.3% of reviews
Negative experience40.3% of reviews

~ Based on 675 written reviews from the US App Store.

What users say about PayPal POS (ex Zettle)

Is PayPal POS (ex Zettle) Safe?

PayPal POS (ex Zettle) has mixed safety signals based on user ratings. AppsHunter Safety Score for PayPal POS (ex Zettle) is 63/100.

This assessment is based on 1,166 user ratings, with an App Store average of 3.2/5.

Safety Analysis

51.4% of ratings point to a safe experience
6.4% of ratings suggest some concerns
42.2% of ratings point to a risky experience

~ Based on 1,165 App Store ratings for PayPal POS (ex Zettle).

Is PayPal POS (ex Zettle) Legit?

PayPal POS (ex Zettle) appears to be a legitimate app. AppsHunter Legitimacy Score for PayPal POS (ex Zettle) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

es muy bueno,

pero lamentablemente hay personas que trabajan por su cuenta y no tienen un por decir una licencia de trabajar, pero están trabajando Seguro y todos los pagos son

F

0

Convenient and easy to use

Very convenient and easy to use app for payments, reports, invoices etc good to see performance on daily/ monthly basis and keep track on payments

Weak and complicated

The app does not talk to the system. I have all approved, all my info added, and it keeps in this loop forever: all set, go to point of sale and back to “need more business info”. Back to business info and it says all set, you can start using it… but it never works at all.
Going to another solution faster!
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Product filter does not work in grid view

Waiting for a response. Communication from support team is very slow and inconsistent.

Terrible

Absolute garbage. Only reader available with QuickBooks but I’d rather tell customers I don’t take card payments as this app is shocking. No direction or any way to check your moneys going to the right places or even being processed. Will be deleting and asking for a refund.

PayPal will freeze account without warning

As a customer of 15 years PayPal suddenly froze my account with no warning. They still allowed me to take card payments but stopped transferring to my bank account. Customer service has been very poor with no care of the impact withholding money had on cashflow.

Pap

Lsls

Preferred it as Zettle

It still works well but PayPal insist on pushing adverts for extra options that we aren’t interested in.
Support from the Zettle people is always brilliant so glad they’re still around!

Literally does not work

Can’t log into the app on my tablet or phone. Only online. Dafuq? Fix it! I’ve already bought the POS machine

Keeps signing out

Used this app since it was settle. Since changing to PayPal POS it is now really buggy and constantly signs me out. Also some buttons (like send link) just disappear and I have to close the app and reload.

Used to be great before PayPal got involved

Was once a no brainer of a platform… now it seems the product team is on a mission to ensure the app is as user unfriendly as possible. Every log in starts with the customary log in / forced update / log in again / update again etc, which if you’re lucky lasts only three rounds. As you can imagine, this is particularly enjoyable when a client prospect is waiting to take a payment while you pray the oversubscribed wifi gives you a break.
In the meantime, SumUp don’t seem quite as interested in sabotaging your business.
Good luck out there
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Good, but missing a small feature

I’ve used this system for years with no problems, but I do wish there was an extra tab in the reports section; one that shows transactions for the year. At the moment, there is just a day and month tab; one for the year would be great as this would show the annual sales and fees, needed for accounting. Please consider.
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Very glitchy and not user-friendly

Setting this up to use point-of-sale tap to Pay is the most convoluted process I've ever had to endure and I'm still not working.
The POS app does not communicate well with the PayPal app and therefore one app is telling me I need to update my profile to accept tap to pay, and the other app is telling me everything is set up and my charity is confirmed.
My first guess this is just a money grab so I buy some of their hardware.
Do not recommend!
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False accusations

My account is restricted permanently after I sent all the pertinent information. We are a Limousine company that pulls in revenue of 40 to 50 and they restricted the account they don’t give a I looked on the Internet. They sometimes think people are here’s the deal. I’m a retired New York grade shot seven times in the line of duty and totally I got a loudspeaker, big and PayPal worldwide company and we’re a small company, but I’ll go on the news and bring this your accusations are a defamation of character on me and My Business
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App sucks

Cant even make an acc for this app loging in is so in convinient and it jus stops at curtain point and you can click the next button but it doesnt take u anywhere

Ha smesso di funzionare

Da alcuni giorni non riesco più a ricevere pagamenti tap to pay. Ho provato a contattare l’assistenza via mail, ma mi è stato risposto che “Le domande specifiche relative all'account devono essere indirizzate all'indirizzo email principale dell'account” (che vuol dire??)
Ho provato a reinstallare l’app, ma è uguale. Credo dovrò cancellare il conto e rivolgermi a un altro servizio
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Awful app, awful service

Don’t bother using! Go to Shopify which is a better POS system. Reports are poor, you can’t manage inventory. There’s no integration with websites. Waste of time installing this poorly designed app. Customer services are shockingly bad too. Worst business decision I’ve made.

So bad

Horrible app

PayPal POS

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