PayPal POS (ex Zettle) User Reviews

Customer Experience

Positive experience38.2% of reviews
Neutral10.2% of reviews
Negative experience51.6% of reviews

~ Based on 403 written reviews from the US App Store.

What users say

Is PayPal POS (ex Zettle) Safe?

PayPal POS (ex Zettle) has mixed safety signals based on user ratings. AppsHunter Safety Score for PayPal POS (ex Zettle) is 64/100.

This assessment is based on 1,137 user ratings, with an App Store average of 3.2/5.

Safety Analysis

51.0% of ratings point to a safe experience
6.4% of ratings suggest some concerns
42.6% of ratings point to a risky experience

~ Based on 1,137 App Store ratings for PayPal POS (ex Zettle).

Is PayPal POS (ex Zettle) Legit?

PayPal POS (ex Zettle) appears to be a legitimate app. AppsHunter Legitimacy Score for PayPal POS (ex Zettle) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful app, awful service

Don’t bother using! Go to Shopify which is a better POS system. Reports are poor, you can’t manage inventory. There’s no integration with websites. Waste of time installing this poorly designed app. Customer services are shockingly bad too. Worst business decision I’ve made.

So bad

Horrible app

Said it was for small side businesses but its not

Its a joke, it says its for small side businesses like selling stuff on the side but you need a license and provide 1,09@ different documents and when you make money they lock your account and hold your money. Beware

Nothing works !

Constant errors and support is useless

Move to SumUp! POS app is unusable

The POS app is constantly (every 2 seconds) trying to force me to update my phones iOS so that I can accept “tap to pay on iPhone” a feature I couldn’t care less about and IF I wanted it then I’d accept I need to update my iOS

However I’m not interested in doing this!! Nor would I want to do this.

The POS app has now literally turned into a P.O.S.

Recently used the SumUp gear and OMG it’s leaps and bounds better than this and the developers / customer service respond with something other than “update your iOS”
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Not user friendly

Cannot find bank details, cannot find login details,
Help section is useless,
How do I - never mind I’m just gonna delete the app

Works intermittently

It keeps canceling tap to pay. Then it refuses to work with Venmo via the QR code. Once it refuses tap to pay, nothing else works either. Reports okay-ish, but would like a clearer picture of basic ticket price, tax AND transaction fees

Don’t do it

Been on Paypal for a lot of years. Mostly a good experience. Unfortunately that has changed. Paypal now only gives you access to the first $300.00 each month. Anything beyond that amount they will hold for several days so they can make sure you aren’t screwing over your customers. That on top of the many fees that they layer on is my reason for this review.
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A lot of potential; Needs a Refresh

I have been using the POS app since it was Zettle however, it is in need of a refresh. It is lacking features that Square and other merchants have embedded and its integration with third party tools seems a bit subpar. I also noticed that in the EUR market, they have features released in it that is not available in the US. I hope PayPal begins to invest into the U.S. based app soon. Besides that, money is available right away and transfer to external banks typically post within 1 business day.
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Grandios, außer…

mit der app bin ich restlos zufrieden. alles funktioniert schnell und einwandfrei. bitte schaltet doch die funktion frei, dass man mehrere geräte in der app hat, und nicht jedes neue lesegerät erst neu verbinden muss. und ganz wichtig: bitte fürs i phone die kontaktlose funktion. bitte!!! :)

PayPal POS

Highly recommend

Disappointed

Spent almost 2 hours trying to install. It only works with their card reader and will not function as ‘tap and pay’ which PayPal sold it to me as. Hopeless!

Registering in this app is a pain. Bugs not allow to complete process

There some bugs that not allow me to register. On the app it says we have troubles making sure it you, a free switching to desktop, it just. Won’t save my ssn to proceed. I add it, save, it still asking for it.
Hire some QA to test your product

Owner

Very good system Luv PayPal.

Yes

Great

Stay away

Thy will arbitrarily hold some of your money for 60 days. Will not let you have your money ever if you request to close your account

Why is everything have to be difficult

There is no information regarding the battery the only time I get to realise the battery is about to die is when it dies

Owner

You've put my business on hold for accepting payment, which is unacceptable. There's no reason for it and I will be finding a new service.

Dante

5 ⭐️

Bad change

No more repeat payment!!! I move to sum up