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PayPal POS (ex Zettle)

PayPal POS (ex Zettle)

Grow with our point of sale.

1.1K ratings
372 reviews
With Ads
💼 Business
💰 Finance
Free
With Ads

Details

  • Released
  • Updated
  • May 3, 2021
  • July 9, 2026

Developer

PayPal, Inc.
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About

This application allows businesses to accept various in-person payments, including cards and contactless methods. It also provides tools for managing inventory, tracking sales with reports, and creating staff accounts. Integrations are available for accounting, e-commerce, and specific industries.

✓Accept card and contactless payments
✓Intuitive product library for inventory
✓Sales tracking and reporting
✓Multiple staff accounts
✓Customizable receipts
✓Integrations for business tools
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What users say

Summarized from real user reviews of PayPal POS (ex Zettle). Based on 1.1K reviews and a 3.2/5 average, it highlights the 13 positives and 22 negatives reviewers mention most about this Business app.

Positive things

  • 🚀User friendly
  • 🚀Smooth interface
  • 🚀Easy to use
  • 🚀Convenient
  • 🚀Reliable
  • 🚀Great for small businesses
  • 🚀Awesome
  • 🚀Straight forward
  • 🚀Fantastic
  • 🚀Awesome tool
  • 🚀Quick and easy process
  • 🚀Great for payments on the go
  • 🚀Integrates well with PayPal

Negative things

  • 🐛Constant logout issues
  • 🐛Connectivity problems
  • 🐛Delivery issues
  • 🐛Difficult to set up
  • 🐛Unreliable hardware
  • 🐛Poor customer support
  • 🐛Complicated tax management
  • 🐛Invoicing option removed
  • 🐛Expensive
  • 🐛Slow payouts
  • 🐛High fees
  • 🐛Account locking issues
  • 🐛Inability to modify product library
  • 🐛Constant update notifications
  • 🐛Search function not working
  • 🐛Inability to edit receipts
  • 🐛Lack of offline cash option
  • 🐛Inability to split payments
  • 🐛Lack of manual card entry
  • 🐛Tax rate management issues
  • 🐛Signature requirement issues
  • 🐛Inability to customize receipts
See all reviews

What's New in PayPal POS (ex Zettle)

8.29.1

July 9, 2026

We’re always improving PayPal POS (ex Zettle) and update our app every second week. To make sure you don’t miss them, keep Automatic Updates turned on. Happy selling! • Bug fixes and performance improvements

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User reviews

Most RecentHighest RatedLowest Rated

Disappointed

Spent almost 2 hours trying to install. It only works with their card reader and will not function as ‘tap and pay’ which PayPal sold it to me as. Hopeless!
PaulRuslingPaulRusling

Registering in this app is a pain. Bugs not allow to complete process

There some bugs that not allow me to register. On the app it says we have troubles making sure it you, a free switching to desktop, it just. Won’t save my ssn to proceed. I add it, save, it still asking for it.
Hire some QA to test your product
VladicomVladicom

Owner

Very good system Luv PayPal.
jfgRavejfgRave

Yes

Great
dumitru yesdumitru yes

Stay away

Thy will arbitrarily hold some of your money for 60 days. Will not let you have your money ever if you request to close your account
zeev dragonzeev dragon
See 367 more reviews

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User experience

🐞

Reported Bugs

6 issues

App crashes after update

Bug

Constant update notifications despite updating

Bug

Inability to login

Bug

Inability to access money for days

Bug

Zettle staff can access all past PayPal invoices

Bug

Barcode scanner not working with existing products

Bug
✨

Requested Features

10 requests

Auto file delivery after invoice payment

Feature

Repeat payments (easy tips) in USA

Feature

Dark mode

Feature

Ability to categorize products

Feature

Ability to apply tax rate to all products at once

Feature

Ability to link Zettle with other platforms

Feature

Ability to process cash sales offline

Feature

Ability to split payments

Feature

Ability to manually enter card details

Feature

Ability to customize receipts

Feature

FAQ

What does the PayPal POS app do?

The PayPal POS app, formerly Zettle, is a point-of-sale application designed for businesses to accept in-person payments. It allows you to take card, contactless, and e-wallet payments. Additionally, it offers features for managing your product inventory, tracking sales data through reports, and setting up multiple staff accounts.

What are the key features of this payment app?

Key features include the ability to accept various payment types, an intuitive product library for inventory management, detailed sales reports to help grow your business, and the option to create multiple staff accounts for sales tracking. You can also customize and send receipts to customers via print, text, or email.

Is there a cost to use the PayPal POS app?

The PayPal POS app is free to download and use. There are no monthly fees, no set-up costs, and no lock-in contracts. You will incur transaction fees for processing payments, and optional hardware like the PayPal Reader or Dock can be purchased separately.

What devices is the PayPal POS app compatible with?

The app can be used on smartphones to accept contactless payments via 'Tap to Pay' without additional hardware. For broader payment acceptance, you can order the PayPal Reader and Dock, which are compatible with major credit cards and contactless payments like Apple Pay. A stable WiFi and Bluetooth connection may be required for certain functionalities.

Who is this app best suited for?

This app is ideal for a wide range of businesses, including coffee shops, clothing stores, barber shops, and other retail or service-based businesses that need to accept in-person payments. It's particularly useful for small to medium-sized businesses looking for an integrated solution for payments, inventory, and sales tracking.