Forgotten pin… locked out forever
Will not let you log in to change pin number if you forget. So the app is useless to me. Deleting until their AI can figure it out I guess…
Brutal
If you’re logged in, you can never log out.
Search function never works
Search function never works correctly
Do the creators talk to people who actually work in busy shops?
There are far too many updates changing the way POS works. This is confusing for staff using POS. There are now way too many steps at the end of a sale. It used to be easy but now there are 5 steps from pressing payment type to ending the sale, it should be no more than two…payment type…receipt options. That’s it! They have messed around with discounts and continuously move where options are. You still can’t complete a return without receipt/knowing the order number all of the years on. There are some good points to POS but it’s way over complicated after all of the updates and doesn’t support a busy, fast paced checkout which needs a till system that is quick and efficient. Customer don’t enjoy waiting for us to click through page after page just to end the transaction. We are considering different options in our shop now as it’s become so hard to use. Hoping this gets changed asap before we have to.
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Response from developer
Thank you for this detailed feedback. We hear you on the impact for a busy shop. Speed at checkout is critical, and your perspective on reducing steps from payment to receipt completion is valuable. Regarding returns without a receipt, we appreciate you flagging that as well. Your feedback helps us prioritize improvements for fast-paced retail environments.
We lost money because of this awful app
This app completely let us down during a trade show pop up.
Support offered basically no solutions other than try factory resetting your phone.
Do not rely on this app or shopify buy a card reader and choose a different company.
Support offered basically no solutions other than try factory resetting your phone.
Do not rely on this app or shopify buy a card reader and choose a different company.
