Belege werden fast nie gedruckt
Wir haben massive Probleme mit den Beleg zu drucken! Ich kann jeden tag den 400 euro Drucker neu verbinden ! Am Weihnachtsgeschäft kann man sich sowas nicht leisten !! Bin mehr wie enttäuscht und so viel geld für TSE jede Kasse 50 euro mtl. Und dann Shopify pro und unser online shop, da bin ich mtl. Über 300 euro mtl. Mit solche Probleme
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Response from developer
Vielen Dank fur die Ruckmeldung. Bei taglichen Verbindungsabbruchen empfehlen wir, den Drucker zuruckzusetzen und neu zu koppeln. Melden Sie das Problem uber POS > Support > Fehler melden, damit unser Team Ihr Setup prufen kann. Fur weitere Hilfe besuchen Sie help.shopify.com/support.
POS software for iMac
Come on, guys!! Please add a POS system for the iMac as well! Such a big company, yet in-store we only have the option to sell through an iPad or phone??? We are retailers, not street vendors… 😅
Response from developer
Thank you for this feedback. We understand the need for a desktop POS experience in a retail setting. Currently, Shopify POS is designed for iPad, iPhone, and Android devices. Your feedback about iMac support is valuable and helps our team understand what retailers need. For questions, visit help.shopify.com/support.
SMALL BUSINESSES BEWARE
Shopify is engaging in deceptive and fraudulent business practices and will your legitimate business funds are not safe with Shopify! Shopify will lie to your face and tell you that support chat can’t answer your questions, only Shopify Team leads can lie to your face and force financial harm on your business
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Changes Too Frequent
Items within app change way too frequently with very little notification to the POS side.
Great when it works
POS is a great app but it seems everytime they do an update it breaks something. The most recent being the search function, notes says it’s updated but I spent 2 days with it saying random items didn’t exist. Spoke to support and they said there wasn’t anything wrong but all of a sudden after a further small update it’s all working again. Hmm.
It’s a shame it’s so great when it works that they won’t just leave it alone instead of doing random things to it that no one asks for
It’s a shame it’s so great when it works that they won’t just leave it alone instead of doing random things to it that no one asks for
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Forgotten pin… locked out forever
Will not let you log in to change pin number if you forget. So the app is useless to me. Deleting until their AI can figure it out I guess…
Brutal
If you’re logged in, you can never log out.
Search function never works
Search function never works correctly
Do the creators talk to people who actually work in busy shops?
There are far too many updates changing the way POS works. This is confusing for staff using POS. There are now way too many steps at the end of a sale. It used to be easy but now there are 5 steps from pressing payment type to ending the sale, it should be no more than two…payment type…receipt options. That’s it! They have messed around with discounts and continuously move where options are. You still can’t complete a return without receipt/knowing the order number all of the years on. There are some good points to POS but it’s way over complicated after all of the updates and doesn’t support a busy, fast paced checkout which needs a till system that is quick and efficient. Customer don’t enjoy waiting for us to click through page after page just to end the transaction. We are considering different options in our shop now as it’s become so hard to use. Hoping this gets changed asap before we have to.
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We lost money because of this awful app
This app completely let us down during a trade show pop up.
Support offered basically no solutions other than try factory resetting your phone.
Do not rely on this app or shopify buy a card reader and choose a different company.
Support offered basically no solutions other than try factory resetting your phone.
Do not rely on this app or shopify buy a card reader and choose a different company.
Response from developer
Thank you for sharing this, and we are sorry to hear this issue occurred during your pop-up. We understand the importance of being able to complete sales at a live event. We would still like to help and make sure your setup is reliable for future events. If you are open to it, please reach out at help.shopify.com and ask to speak with a POS specialist. Our support team will be able to review your set-up and advise further.
HORRIBLE UPDATE
Please fix this, the newest update is ruining our in store sales. Every time someone checks out the buttons for cash go away and we had to force close and try and click it fast before the buttons disappear and then we have to force close the app between every purchase because the screen won’t clear and freezes and then doesn’t even give us an option to print a receipt. The new update and recent ones have been a NIGHTMARE. I don’t know how we can continue using Shopify in our brick and mortar if this continues because we can’t take all of this chaos anymore and it is SO SLOW! On top of that the new update for returns and exchanges is the worst! So confusing and impossible to figure out how to do an exchange. Are humans even making these updates?! They make no sense!!
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Awful update
What is going on with the POS Shopify app? This update is hiding checkout options when we need customers to pay. Freezing when an order is able to finish so we have to force close the app all day between purchases. Where in the world or how do you do an exchange??? The button says return or exchange but only gives return option. This app has become horrendous lately for our business
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Great app!
Great overall experience! Easy and fast to use. The only problem is the receipt is hard to send via email or text to the customer, it is complicated to get the email/number correct. I have not yet used the new version and I hope that that small problem is solved. I totally recommend this app to all small businesses with Shopify! It is a very wonderful experience.
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Recent update causing problems
For the second time this year (2026), a poorly optimized update was allowed to go live. Crippling the checkout process; slow non responsive interface, constant app crashes, failed checkouts & exchanges. If you are debating whether or not to use Shopify, avoid at all costs. They are pushing half baked AI imagined software updates onto us, and it will not end anytime soon. Stick to windows based POS systems.
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ShopifyHaterBarcode Scanner Pairing
Pairing a Socket 740 is an exercise of repeated failures
What happened?!
This used to be a great app but now doesn't function properly. I loved the bar code scanner but now it almost never works. Same thing with the card reader it almost never connects causing loss in sales! I've tried using it on multiple devices and it's the same on all of them! I'm seriously considering changing platforms for my buisness.
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Jedes Update eine Verschlechterung
Jüngstes Beispiel ist, dass man seit dem letzten Update Bargeldentnahmen aus der Kasse nicht mehr mit einer Notiz versehen kann und dadurch die Zuordnung der Quittungen erheblich schwerer macht.
Onboarding nightmare
I thought a washing machine had the worst UX but Shopify is a POS literally. I was trying to help someone receive payments and the app is stuck in the create a pin screen and nothing works. No support, just dead on delivery.
Broken with update
Do NOT install the latest update. It screws up your product library and almost nothing comes up with search. Renders the app unusable
Serious issue
Scanning barcodes resets the app to the lock screen but only if auto lock is turned on.
