Not happy
Rarely works and when it does it takes well over ten minutes to get into the app
Bot Tech Support
Have had lots of trouble with my account and have tried endlessly to contact the tech support, only to be forced to converse with a useless bot that tells me to things that I already described I have done. When I finally seemingly spoke to a person, they also told me the exact same things the bot already said, clearly not reviewing the conversation.
I have been stuck trying to access my payslips with no result.
I have been stuck trying to access my payslips with no result.
Show more
Keeping saying that “you have no linked employee account”
I had log in problem since a few months ago. Keep saying that “you have no linked employee account”.
Poor online support, they keep asking me if I have made “wrong email address”, “wrong password”. “Reset password”, “check cap lock”, “uninstall the app”, “update the app”………. Asking me to send “cap screen”…..But these are definitely not the issues at all.
And finally, the online support ignore my request, and did not follow up with me anymore.
I really don’t know why they cannot find out the problem from their end. Or simply help me to test the log in issues…. Once they tried to log in, they should understand what I am talking about…..
Very very disappointing services.
Poor online support, they keep asking me if I have made “wrong email address”, “wrong password”. “Reset password”, “check cap lock”, “uninstall the app”, “update the app”………. Asking me to send “cap screen”…..But these are definitely not the issues at all.
And finally, the online support ignore my request, and did not follow up with me anymore.
I really don’t know why they cannot find out the problem from their end. Or simply help me to test the log in issues…. Once they tried to log in, they should understand what I am talking about…..
Very very disappointing services.
Show more
Can’t download the payslip
It was said download successful but where I can find it?
stupid app
after updated the app I couldn’t find any payslips and always have the login problems. why you fixed something even worse than before????








