Zero Stars
Regrettable that Payroller who had previously committed to providing a free STP compliant app for microemployers, are now charging an inflated monthly subscription for all (unless merely 1 employee) which is actually significantly more than Reckon Payroll (the app I dropped, lured by the Payroller promise of an ongoing free service for microemployers). I understand that there is a cost in designing, hosting and supporting a "loss leader free service" however I am outraged that a more expensive monthly subscription is now charged even for microemployers and to do it right in the middle of a financial year is unconscionable (essentially extortionate).
Fortunately I have found and spoken to e-Payday Go who provide a best in class STP compliant web-based app that is still free for employers with 3 or less employees.
For Australian microemployers outraged at now being charged a subscription merely for meeting ATO notification requirements, e-Payday Go is a "must consider" payroll application that has an excellent user interface (unlike the child-like "toy" look and feel of this Payroller mobile app) and is brilliantly supported. There are no reasons whatsoever for microemployers to use and suffer the blatant price-gouging of the Payroller app now.
Fortunately I have found and spoken to e-Payday Go who provide a best in class STP compliant web-based app that is still free for employers with 3 or less employees.
For Australian microemployers outraged at now being charged a subscription merely for meeting ATO notification requirements, e-Payday Go is a "must consider" payroll application that has an excellent user interface (unlike the child-like "toy" look and feel of this Payroller mobile app) and is brilliantly supported. There are no reasons whatsoever for microemployers to use and suffer the blatant price-gouging of the Payroller app now.
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Run !!!
Terrible service, system could not login or keep saying bad gate error 502
Broken
This app is broken. I’ve downloaded it four times over the past week and it either freezes on the loading screen or had loads the home page and freezes.
I can’t use it.
On top of that I’m stuck in an endless loop of requesting to change my password and the link expiring seconds later. I can’t even use Payroller on desktop. Bugs bugs bugs.
I can’t use it.
On top of that I’m stuck in an endless loop of requesting to change my password and the link expiring seconds later. I can’t even use Payroller on desktop. Bugs bugs bugs.
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Response from developer
Hi Nathjg, I completely understand how frustrating this can be. Have you tried again today with our new update to see if the issue persists? If it does, please send us a message at hello@payroller.com.au, and we’ll be happy to look into it.
Taken my money twice for the same product
This company has charged me twice and are giving me the run around trying to get the extra payment refunded. Very bad form to charge your customers twice for the same product then just keep fobbing them off. Not what was promised
Response from developer
Hi there, Thank you for your feedback. Could you please send us a screenshot of the transaction charge along with your account details to hello@payroller.com.au? Once we receive them, we’ll review the matter and look into it for you.
Free trial my asss
It used to be free now they charge like wounded bulls.
I though I try the free trial now and surprise you cannot report while you on the trial period.
What is the point?…..
Yeah and ffuccck the idiotts at ATO.
I though I try the free trial now and surprise you cannot report while you on the trial period.
What is the point?…..
Yeah and ffuccck the idiotts at ATO.
