A very dissatisfied customer
Paysend lacks customer services members that know about policy and procedure. They took money out of my account instantly which funds NEVER made it to the receiver and for over 3 days it still shows processing. Customer service woman called Julie can’t answer how long it will take to process or return my funds back into my account. The woman I was speaking to refused to transfer me to a supervisor which makes it more suspicious since i am getting no straight answer. This was emergency money to contribute towards my relatives surgery and i think they give no damn. They keep asking for me to email them my name and phone number which I did and they damn well know and have the receipt. If no refund is issued as fast as they took my money, I will have no choice but to consult a legal team.
Show more
The worst customer support ever
The worst customer support ever. My transfer limits supposed to be reset on September 13, I didn’t make any transfers since this message, on September 14 it says my transfer limits will be reset on October 13. Customer support useless, waited for 1+ hour, didn’t get anything, just wait wait wait. Anne is the worst customer support associate I’ve ever seen.
Show more
Terrible support service
Terrible support service
Fast
Fast transfer👍
Hello
Good service, I recommend everyone
