PChome24h購物 l 每天一起變更好 User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral3.3% of reviews
Negative experience80.0% of reviews

~ Based on 30 written reviews from the US App Store.

What users say

Is PChome24h購物 l 每天一起變更好 Safe?

PChome24h購物 l 每天一起變更好 appears safe based on user ratings. AppsHunter Safety Score for PChome24h購物 l 每天一起變更好 is 96/100.

This assessment is based on 1,298 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 1,298 App Store ratings for PChome24h購物 l 每天一起變更好.

Is PChome24h購物 l 每天一起變更好 Legit?

PChome24h購物 l 每天一起變更好 appears to be a legitimate app. AppsHunter Legitimacy Score for PChome24h購物 l 每天一起變更好 is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

有修正有補星

只差建立類似amazon wish list(願望清單)的功能了

Response from developer

您好:感謝您提供的寶貴意見,我們已將您提及的願望清單建議轉予負責單位,我們亦會持續努力改進介面,期盼能符合您使用上的需求,如有其他建議,歡迎透過「顧客中心→右下角【智能客服頭像】 → 輸入「聯絡客服」→點選【按此留言】」留言說明,將轉予負責單位進行評估,持續進行優化及升級服務,PChome 24h購物感謝您的支持。

只篩選24小時到貨商品的功能不見了

有時不需要那些廠商出貨的項目
請把篩選出pchome出貨的功能放回來!!!

Response from developer

您好:很感謝您跟我們分享使用上的困擾,這對我們優化介面真的很重要,您提及【篩選出pchome出貨的功能】,請於搜尋框輸入所需商品名稱→右上角漏斗→取貨方式→24h到貨,再請您撥空試試看。 您的意見是我們持續進步的動力,若仍有其它使用經驗需回饋,懇請於「顧客中心→右下角【智能客服頭像】 → 輸入「聯絡客服」→點選【按此留言】」留言,如您有相關截圖或影片,亦可透過support@pchome.tw提供,我們一定會與您一起解決問題,謝謝您的包容。

貨物缺零件、服務品質不佳

寄來的東西缺零件,要我們寫問問題,每一個小問題要隔兩天、再問問題就兩天至今不回答,讓人真的很無奈,24小時到貨的東西,最近快一週了,仍然缺零件,問的問題也沒辦法即時服務,要一催再催
申訴管道也不暢通,產品以及服務品質非常令人失望

Response from developer

您好:造成您不佳的購物體驗我們在此與您致歉,我們非常重視您反映的問題,希望能有機會為您服務並釐清,您可於「顧客中心>訂單查詢>問問題」來信,提供您的聯繫電話、方便接聽時間,我們將進一步確認並儘快請專人聯繫說明,並積極協助您處理,謝謝。

希望有 願望清單/禮物清單 的功能

希望能有願望清單並分享清單的功能
這樣要幫忙家人親友買東西會更方便

希望清單不要跟自己想買的東西混在一起
而是能另外獨立出來
希望能最少儲存兩個非自己想要的獨立的願望清單

把獨立的願望清單連結分享給親友後
如果他們幫買了/結帳後品項就能從項目裡消除
如果該親友事後取消訂單希望該品項能回到清單中

希望能設定是否隱藏該物品的結帳者
以及是否隱藏該清單的建立者

希望這些功能能夠實現🙏

Response from developer

您好:感謝您提供的寶貴意見,我們已將您提及的願望與分享清單建議轉予負責單位,我們亦會持續努力改進介面,期盼能符合您使用上的需求,如有其他建議,歡迎透過APP中的「顧客中心> 幫助中心 > 聯絡我們」留言說明,將轉予負責單位進行評估,持續進行優化及升級服務,PChome 24h購物感謝您的支持。

迅速運貨

❤️

Response from developer

您好:感謝您的支持與厚愛,很榮幸配送服務能夠獲得您的肯定,希望未來能繼續為您提供更好的商品與服務,也請您繼續給予PChome支持與鼓勵。 📢星展聯名卡站內享最高6%,4/30前申辦新戶首刷禮最高享1000P幣,詳見PChome 24h購物官網說明。

他甚至无法注册

为什么注册显示手机号格式有误

Response from developer

您好:很抱歉造成您的不便,目前僅提供台灣地區手機門號註冊,若需要進一步服務,歡迎您透過APP中「顧客中心 > 客戶服務 > 聯絡我們」來信,說明您遇到的問題,並提供聯繫方式以及方便聯繫時間,我們將請專人與您聯繫確認,PChome 24h購物感謝您的支持。 此外,若須訂購商品由台灣出貨至海外,請至全球購物網站訂購https://global.pchome.com.tw/,謝謝。

退款速度真的很慢

收款時一次性快速收款,同一張訂單退款時,三三兩兩退,2266退。快半個月款項還沒退齊。pc home收款快速,退款龜速。

3rd rate app by Chinese developers

3rd rate app by Chinese developers

Response from developer

Hi:We apologize for any inconvenience you've experienced, and we appreciate the feedback you've provided.We value your comments and have already reported it to the technical department. We look forward to meeting your user experience expectations in the future. Thank you for your support of PChome 24h online shop.

3rd rate

Typical 3rd rate app developed by Taiwanese developers with chinese characteristics. They don’t understand the concept of language and internationalization in the year 2023

Response from developer

Hi:We apologize for any inconvenience you've experienced, and we appreciate the feedback you've provided.We value your comments and have already reported it to the technical department. We look forward to meeting your user experience expectations in the future. Thank you for your support of PChome 24h online shop.

不收海外信用卡

Not workable for American credit cards

Response from developer

Hi,Thank you for your message, At present, the products purchased on PChome 24h can only be delivered to addresses on the main island of Taiwan. If you use a foreign credit card, you only need to pass the "Credit Card 3D Verification" to make a payment order. If you need to ship overseas, it is recommended to go to 【PChome Global Shopping】 to confirm whether there are any products you need to order. If you have other questions or overseas order needs, please write to us through 「Customer Center > Customer Service > Contact Us」 in the APP, and we will actively reply to you after understanding, thank you. PChome 24h Customer Center https://ecvip.pchome.com.tw/ PChome Global Shopping https://global.pchome.com.tw/

提供建議

本來ㄧ直覺得PChome24h 購買產品很方便 但這陣子好多東西缺貨也久久不補貨 太不方便了 而且我本來都是貨到付款 超級對我來說解決許多困難 現在也變成要去7-11付費 真不方便

Response from developer

您好:謝謝您的指教,我們會持續蒐集意見並做改善,歡迎提供您的使用操作經驗作為我們改善和進行服務優化升級。有任何建議,可以透過 APP中的「顧客中心 > 客戶服務 > 聯絡我們」來信 ,我們將積極協助您反映,PChome 24h購物感謝您的支持。

購物車

當一次買很多東西時,購物車裡只顯示產品名稱,如果能夠再有產品照片對照的話,檢視購物車時會更清楚輕鬆。

Response from developer

您好:感謝您願意花時間留下您的想法,有關您提及購物車顯示商品的建議,我們已將您的寶貴意見提供予相關單位評估,也請您繼續給予PChome支持與建議,有任何問題歡迎隨時與我們聯絡,謝謝您。

Why can't you invest in having a proper app experience?

and why can't the iPad app be a proper iPadOS app that supports landscape mode?! Does one really have to undock an iPad to use the app?

PCHome is not committed to excellence or focused on its customers' satisfaction in producing these tools.

Response from developer

Hi : Thank you for your suggestion about the ipad should support landscape mode. We have asked relevant units to optimize and will work hard to make the shopping experience better. PChome 24h shopping thanks for your support.

慢、燙、耗電

你當別人手機電太多?

鬼打牆

App不支援全球購物,但網頁又逼迫我使用app,結果無法看購物車當然也無法購物。

最新的更新一直發熱到當機

這次的更新後 手機看商品畫面就一直發燙 燙到閃退 手機重開
請立即修復!

Response from developer

感謝您的留言回饋,我們將審慎列入後續優化評估,以提供給您更好的服務體驗。

不支持海外信用卡

雖然寫可以用Apple pay/ Visa..etc,實際上綁了海外信用卡是無法消費的。無法從遠端幫父母線上購物,真的很不外國交易友好。再這樣下去你們只能賺台灣人民的錢,鎖在自己的世界裡不要跟外國溝通就永遠不會進步

Response from developer

感謝您的留言回饋,我們將審慎列入後續優化評估,以提供給您更好的服務體驗。

Lots of information, no English

Many Taiwan companies realize the benefit of offering an English version of their websites. PCHome is not one of them. I haven't lived in Taiwan long enough to have learned much Chinese in any form, so it is not possible for me to shop using this app without a separate device running a translator. It can be done, but would be much more pleasant to be able to select English like Carrefour or Costco.
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UX NOT FRIENDLY

Please considering hire UX designer team to improve the whole interface from website to app.

軟件標題就是24小時送達,但有些商品根本沒辦法24小時送到還要七天,請改成pchome7days,不然就把所有商品在24小時內送達。