pCloud User Reviews

Customer Experience

Positive experience62.4% of reviews
Neutral11.3% of reviews
Negative experience26.2% of reviews

~ Based on 820 written reviews from the US App Store.

What users say

Is pCloud Safe?

pCloud - Cloud Storage appears safe based on user ratings. AppsHunter Safety Score for pCloud is 94/100.

This assessment is based on 8,003 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 8,003 App Store ratings for pCloud.

Is pCloud Legit?

pCloud - Cloud Storage appears to be a legitimate app. AppsHunter Legitimacy Score for pCloud is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent! But could use more consistency between Web an App

Excellent! But could use more consistency between Web an App and other improvements

1) Add ability to exclude folders from the Photo section on the iOS App just like on the web

2) MacOS app is terrible! Please improve! Get the cloud mounter app instead (not free).

3) Explore section on the Web app home page should be moved to the application pane on the left side
Show more

Save to pCloud doesn’t allow naming files

When using “Save to pCloud”, need ability to set file name. (This IS available via pCloud icon in Share sheet)

Quality

The upload videos are lower quality

Good cloud service

pCloud does one thing right which is backing up. But need to be polished on UX like logo design and audio list and so

Excellent

Great app for file storage

I like PCloud

Not all the explanations are clear and maybe in the next version of app the entire thing will be as simple as iCloud to click click done for storage. However the entire package and the costs are very good indeed and I now share some online space with my niece for her college work. With confidence it just works.
Show more

Simply the Best

The functionality and privacy combined make this a rock star. Browsing, Composing, playing audio or video, sharing the same. Just a delightful experience. It’s worth paying a lifetime one-time storage amount purchase. If I approach hitting my 2TB ceiling, I’ll be buying more, no hesitation.

What happened??

I have used my lifetime acct w/10TB w/pcloud for a few years now & loved it. However recently I noticed a ton of my files were recently modified (July 23) and I don't know how that would happen. Some are shorter or missing the sound and I am unable to convert back to original files I had uploaded. Please help!
Show more

Obstructed

No updates yet internet failing

Stop sending me spam!

I managed to delete my account, which I never setup myself, and yet I get another email that someone has sent me files. Enough!! Get your act together and stop spamming me!

Scam

You are a scam. You trick people into buying from you so you can take everything off of their phone. You can not review anything on here when you come back to see your photos only when you have to much space they show you photos to delete off your phone. You make it sound like a good deal until you check the fine print. I will be deleting my account.
Show more

Rip off

Can’t unsubscribe

Dan Seb

Simple hut so much potential app

Apple iCloud storage problems solved!

I have never left a review before online but had to give this 5 stars as I had been trying to find a solution to paying £8.99 per month to apple and loved the one off lifetime fee for storage with pCloud plus the app makes it incredibly easy to be moving files from your iPhone to pCloud whilst on wifi all day, as this is such a huge job it had previously seemed unmanageable but my problem has been perfectly fixed! 100% would recommend!
Show more

The best service for Cloud

This is the best service in my experience. It proves encryption when needed and stable upload speeds

Almost Great

Photo and Music player UI needs to improve a bit, though the app is pretty good. Email integration needs improvement. Your desktop app is far behind unfortunately.

Cannot login on iPhone

The security features are lacking. I cannot login in my iPhone. It doesn’t email the verification code needed to login.

Au top

Vraiment un très bon cloud et le paiement à vie au top. Sur l’appli iPhone il y a une fonction pour libérer de l’espace sur le téléphone mais il manque une option « tout désélectionner » pour pouvoir sélectionner seulement quelques photos.
C’est un détail car j’aime bien garder quelques photos sur mon téléphone car la recherche n’est pas toujours simple sur pCloud car ce n’est pas un cloud dédié aux photos.
Show more

Support not responsive

Hard to cancel

Response from developer

We are sorry for any confusion! If you subscribed through your iOS device, you can easily cancel your pCloud subscription by going to your device's Settings > Apple ID / iTunes Account > Subscriptions > pCloud. If you need further assistance, please feel free to reach out to us at support@pcloud.com!

Needs Facial recognition

Strictly a storage app, no facial recognition so not easy to find certain photos if you need