pCloud User Reviews

Customer Experience

Positive experience62.6% of reviews
Neutral11.3% of reviews
Negative experience26.1% of reviews

~ Based on 804 written reviews from the US App Store.

What users say

Is pCloud Safe?

pCloud - Cloud Storage appears safe based on user ratings. AppsHunter Safety Score for pCloud is 94/100.

This assessment is based on 8,003 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 8,003 App Store ratings for pCloud.

Is pCloud Legit?

pCloud - Cloud Storage appears to be a legitimate app. AppsHunter Legitimacy Score for pCloud is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot login on iPhone

The security features are lacking. I cannot login in my iPhone. It doesn’t email the verification code needed to login.

Au top

Vraiment un très bon cloud et le paiement à vie au top. Sur l’appli iPhone il y a une fonction pour libérer de l’espace sur le téléphone mais il manque une option « tout désélectionner » pour pouvoir sélectionner seulement quelques photos.
C’est un détail car j’aime bien garder quelques photos sur mon téléphone car la recherche n’est pas toujours simple sur pCloud car ce n’est pas un cloud dédié aux photos.
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Support not responsive

Hard to cancel

Response from developer

We are sorry for any confusion! If you subscribed through your iOS device, you can easily cancel your pCloud subscription by going to your device's Settings > Apple ID / iTunes Account > Subscriptions > pCloud. If you need further assistance, please feel free to reach out to us at support@pcloud.com!

Needs Facial recognition

Strictly a storage app, no facial recognition so not easy to find certain photos if you need

Impeccable.

My phone has finally been able to breathe after such a long period of lag, and other issues.

I wish you all the best.

Abysmal

Waste of my time. Every time I try to login it takes me literally hours. They send a code by email and the code expires before I even receive the email, and so it goes on ad infinitum. It’s the same on every device. I’m sure some of their security people are having a laugh at my expense, but I will have the last laugh by binning this lousy company.
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Service works good

App periodically changes and does annoying things, but it’s working good now and I’ve been very pleased with the overall service.

Slow video streaming

Super slow

The Best App & Storage Service

I have been using pCloud for over 4 years and it’s probably one of the best I used.

Video quality

The picture quality is good, but the video quality is okay. For some reason, the lighting changes compared to the original

Dann bleibt nur der Wechsel zu Proton

Seit ein paar Jahren bin ich Nutzer, auch zahlender Nutzer und froh, keinen Einmalkauf genommen zu haben.
Den auf dem iPhone und im Web läuft Pcloud meist gut, aber auf dem Mac (neueste Software) habe ich seit über 6 Monaten das Problem, dass dort sobald ich im Finder nur einen Ordner umbenenne oder entferne, sowohl der pCloud Client hängt und damit meinen ganzen Mac in die Knie zwingt. Immer und immer wieder. Denn sobald sich der Finder eines Macs aufhängt ist es vorbei, nur noch ein Neustart hilft, wenn überhaupt. Zweitens muss für jedes Update das Programm neu installiert und Festplattenzugriff gewährt werden = Neustart des Systems. Verstehe ich bis heute nicht, warum es nicht einfach ein Update wie bei jedem anderen Programm ist.

Und da mich pCloud nun mehrmals enttäuscht und Frust auslöst wenn man drauf angewiesen ist, bin ich nun überglücklich, alles auf Proton zu übertragen, wo standardmäßig ohne Zusatzkosten E2E verschlüsselt ist mit kostenlosem VPN usw..
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Works well

This app has improved a lot in the last couple of years. It’s reliable fast and easy to use.

Updates

Doesn’t save where you left anymore. I.e. I have a custom folder and when I closed app and opened it back up, I was brought back to where I closed it. Now it’s just defaults to the home page so-to-speak. The site will say not secure when I’m on my hotspot so I don’t know what the issue is there.

My favorite storage

As a 16 year-old, I’ve been able to store all my photos and videos. Using this cloud storage I’ve been able to download my Files in my music. This cloud storage has been my favorite than the other cloud storage I have used or paid for. And I also like the privacy.

It’s good, but…

It takes FOREVER to load a simple 30 second video! A lot of my pics take a long time to load too. I’d look elsewhere if you’re choosing to store pics and vids. Also, it’s impossible to move pics btw folders. It used to work, but not now. All you get is a damn pop up asking you to ‘overwrite’, ‘overwrite all’ or ‘skip’. You choose one, but then it does nothing!!!! It’s so annoying. Why make it so hard? Now I’m forced to save each individual pic to the camera roll, then upload them to the folder I want. How analog and out of date is that?
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Year subscription

Paid $149.99 for a years subscription in April and have been charged monthly on top of this. Have only been refunded for one month.
I have had to cancel the account so I don’t get charged monthly and have lost the years subscription.
I will use Google photos.

Capacity is fine but it take too long to move stuff

Capacity is fine but it take too long to move stuff

iPhone app fails to allow login with SMS code

After repeated attempts to login with an SMS code, it rejects all codes, even though they are correct. Unable to test the app.

Love it

Does everything you could want.

Un produit tellement utile

Ça fonctionne comme un charme