pCloud User Reviews

Customer Experience

Positive experience62.6% of reviews
Neutral11.3% of reviews
Negative experience26.1% of reviews

~ Based on 831 written reviews from the US App Store.

What users say

Is pCloud Safe?

pCloud - Cloud Storage appears safe based on user ratings. AppsHunter Safety Score for pCloud is 94/100.

This assessment is based on 8,200 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 8,200 App Store ratings for pCloud.

Is pCloud Legit?

pCloud - Cloud Storage appears to be a legitimate app. AppsHunter Legitimacy Score for pCloud is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Use to be a cool app

I use this once in a while to transfer pics from my phone to pc. Recently I started getting notifications on a daily basis that my storage is full, so I checked and it’s empty. I checked the trash it’s empty. Sent an email inquiring, no response. Ultimately I closed and deleted the app.

Geart app

Audio is great

Best cloud storage out there!

I’ve had pCloud for at least 8 years now. It’s been the best cloud storage you could ask for. Free version most of those years. It’s amazing. pCloud has always been stable and reliable and I’ve always had a good experience

Pcloud

Got going after switching the phone off n on again, Maybe just needed restart, I panicked seeing it frozen All good now
Works perfectly
Thanks

Loving pCloud So Far

I recently purchased pCloud and I’m really enjoying it so far. I especially like the developer-friendly features such as API access, HTML hosting, WebDAV, and the flexibility to build my own tools around the service.

Upload and download speeds have also been quite good for me here in New Zealand. The app feels simple, useful, and well thought out.

I hope pCloud continues to stay reliable for many years, especially for Lifetime users. Keep up the great work and please keep improving the product!
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File Save Suggestions

While any file is downloaded and saved to PCLOUD drive the option to Rename the file while saving should be there which is missing

A total mess

The app allowed me to make a payment for additional storage through the app when I had already paid on the website. Since the two payments dates don’t coincide, there is no way for me to cancel one and then pay for the other as there is a two week gap in between the payments. The website won’t allow me to make a payment. I have tried three different cards. I keep getting messages saying that my account is going to be closed. There is an error on pCloud side. I have contacted support at least seven times and they keep just telling me that they can’t do anything about the App Store payment. I don’t need them to cancel the App Store payment. I just need them to fix the reason why my payment is not being accepted through the website. I am going to lose everything.
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Photo Album Suggestion

Hello Developers. Can we create albums where we can add photos of our choice from different folders for quick access, instead of searching through the entire library? We should be able to add and remove photos to an album whenever we want, without deleting the original photos from the library. I don't know but pCloud at its peak so I shared this idea. Thank you.
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Excellent service

The pCloud service is amazing and their app is absolutely functional but just a little love to kick it up a notch - maybe add iOS automation capability or functional widgets to boost its usefulness. But A+ service for sure!

Unusable. Crashes right after login

As title says. I can't even use it

Excellent! But could use more consistency between Web an App

Excellent! But could use more consistency between Web an App and other improvements

1) Add ability to exclude folders from the Photo section on the iOS App just like on the web

2) MacOS app is terrible! Please improve! Get the cloud mounter app instead (not free).

3) Explore section on the Web app home page should be moved to the application pane on the left side
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Save to pCloud doesn’t allow naming files

When using “Save to pCloud”, need ability to set file name. (This IS available via pCloud icon in Share sheet)

Quality

The upload videos are lower quality

Good cloud service

pCloud does one thing right which is backing up. But need to be polished on UX like logo design and audio list and so

Excellent

Great app for file storage

I like PCloud

Not all the explanations are clear and maybe in the next version of app the entire thing will be as simple as iCloud to click click done for storage. However the entire package and the costs are very good indeed and I now share some online space with my niece for her college work. With confidence it just works.
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Sehr gute und intuitive App!

Ich bin mit pCloud sehr zufrieden. Die Bedienung ist einfach und übersichtlich, Dateien lassen sich schnell hochladen und auf verschiedenen Geräten problemlos abrufen. Besonders praktisch finde ich die zuverlässige Synchronisation und die Möglichkeit, meine Daten sicher in der Cloud zu speichern. Insgesamt macht pCloud einen sehr guten und professionellen Eindruck und ist für mich eine empfehlenswerte Lösung zur Datenspeicherung.
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Response from developer

Hallo, vielen Dank für Ihr positives Feedback und Ihre Anregungen! Die Möglichkeit, den Verschlüsselungsordner auf dem Mac mit dem Fingerabdruck zu entsperren, sowie die manuelle Auswahl zwischen Hell- und Dunkelmodus sind großartige Ideen. Wir leiten Ihr Feedback gerne an unser Entwicklerteam weiter. Viele Grüße,

Simply the Best

The functionality and privacy combined make this a rock star. Browsing, Composing, playing audio or video, sharing the same. Just a delightful experience. It’s worth paying a lifetime one-time storage amount purchase. If I approach hitting my 2TB ceiling, I’ll be buying more, no hesitation.

What happened??

I have used my lifetime acct w/10TB w/pcloud for a few years now & loved it. However recently I noticed a ton of my files were recently modified (July 23) and I don't know how that would happen. Some are shorter or missing the sound and I am unable to convert back to original files I had uploaded. Please help!
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Obstructed

No updates yet internet failing