Useless
Nothing on this app actually works just like the old one. Trying to add to add or remove vehicles either crashes the app or gives you an error message. Same with trying to change payment information. I’ve never been able to do anything with this app or the old one except see how much money they were taking from me. God knows they’ll get that part right. Have to call their customer service to get new transponders or adjust my vehicle list.
Update: It’s been like a year or two since I left my review and somehow it’s gotten worse. The only thing useful is checking your balance. Any other function you’ll have to call or use their website.
Update: It’s been like a year or two since I left my review and somehow it’s gotten worse. The only thing useful is checking your balance. Any other function you’ll have to call or use their website.
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Truly the worst app I've ever used
This app takes the cake! Of all apps I've ever used, this one is truly the worst. If it allows you to login and doesn't automatically have the pop message of "we are sorry we can't perform this action now", then there is no guarantee that you'll be able to do anything within the app. Tried reloading money on my account (because the account turned off auto refill without notifying me) and it wouldn't let me do it! Just a little pop up after i entered in my information saying "sorry, we can't process this action right now."
This is the simplest design, simplest features, and it still doesn't work. An embarrassment to the state of Georgia.
This is the simplest design, simplest features, and it still doesn't work. An embarrassment to the state of Georgia.
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Frustrating and Inconvenient
The Peach Pass app is incredibly frustrating to use. It logs you out after periods of inactivity, forcing you to re-enter your credentials constantly, which is a major inconvenience. Adding to the annoyance, the app doesn’t support Face ID, so you can't even log back in quickly.
To make matters worse, I get constant error messages whenever I try to enable auto replenish mode. This app needs serious improvements to make it user-friendly and reliable.
To make matters worse, I get constant error messages whenever I try to enable auto replenish mode. This app needs serious improvements to make it user-friendly and reliable.
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Steaming hot pile of garbage
I thought the first peach pass app took the prize for the worst app ever. It seems like this 2.0 version is going to continue carrying that torch. I constantly have login issues. It won’t remember my login information, and half the time I get a “We’re sorry something went wrong. Please try again later.” message. Transactions take weeks to show up. You can’t even tell which vehicles the charges belong to unless you care to memorize the transponder numbers. God forbid it tell you the actual make/model of the vehicle or the tag number. The account section gives the “We’re sorry something went wrong. Please try again later.” message half the time.
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Zero stars
Worst app ever from a usability perspective. Does not remember your credentials so when you need to change your tool mode which is when you are driving 99% of the time, you have to log back in again. On top of that the app does not work with password managers like LastPass or Apple key manager so you have to manually type or copy paste going back and forth between apps to get your info in to login. ALL WHILE YOU ARE DRIVING. Once you login, the app doesn’t show accounts or allow you to make changes to roll mode consistently. Most of the time you have to go though a browser to do that. It’s so bad my that my son in college at GT calls me to make changes to his toll mode when’s he’s coming home and I have to do it in the web page on my PC because the app doesn’t work. This app should be extremely easy to use to limit problems while driving. Why cant I tell Siri or google to change my toll mode while driving? Make this drop dead simple to change or update setting please!
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