Useless
Nothing on this app actually works just like the old one. Trying to add to add or remove vehicles either crashes the app or gives you an error message. Same with trying to change payment information. I’ve never been able to do anything with this app or the old one except see how much money they were taking from me. God knows they’ll get that part right. Have to call their customer service to get new transponders or adjust my vehicle list.
Update: It’s been like a year or two since I left my review and somehow it’s gotten worse. The only thing useful is checking your balance. Any other function you’ll have to call or use their website.
Update: It’s been like a year or two since I left my review and somehow it’s gotten worse. The only thing useful is checking your balance. Any other function you’ll have to call or use their website.
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Truly the worst app I've ever used
This app takes the cake! Of all apps I've ever used, this one is truly the worst. If it allows you to login and doesn't automatically have the pop message of "we are sorry we can't perform this action now", then there is no guarantee that you'll be able to do anything within the app. Tried reloading money on my account (because the account turned off auto refill without notifying me) and it wouldn't let me do it! Just a little pop up after i entered in my information saying "sorry, we can't process this action right now."
This is the simplest design, simplest features, and it still doesn't work. An embarrassment to the state of Georgia.
This is the simplest design, simplest features, and it still doesn't work. An embarrassment to the state of Georgia.
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Frustrating and Inconvenient
The Peach Pass app is incredibly frustrating to use. It logs you out after periods of inactivity, forcing you to re-enter your credentials constantly, which is a major inconvenience. Adding to the annoyance, the app doesn’t support Face ID, so you can't even log back in quickly.
To make matters worse, I get constant error messages whenever I try to enable auto replenish mode. This app needs serious improvements to make it user-friendly and reliable.
To make matters worse, I get constant error messages whenever I try to enable auto replenish mode. This app needs serious improvements to make it user-friendly and reliable.
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Steaming hot pile of garbage
I thought the first peach pass app took the prize for the worst app ever. It seems like this 2.0 version is going to continue carrying that torch. I constantly have login issues. It won’t remember my login information, and half the time I get a “We’re sorry something went wrong. Please try again later.” message. Transactions take weeks to show up. You can’t even tell which vehicles the charges belong to unless you care to memorize the transponder numbers. God forbid it tell you the actual make/model of the vehicle or the tag number. The account section gives the “We’re sorry something went wrong. Please try again later.” message half the time.
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Zero stars
Worst app ever from a usability perspective. Does not remember your credentials so when you need to change your tool mode which is when you are driving 99% of the time, you have to log back in again. On top of that the app does not work with password managers like LastPass or Apple key manager so you have to manually type or copy paste going back and forth between apps to get your info in to login. ALL WHILE YOU ARE DRIVING. Once you login, the app doesn’t show accounts or allow you to make changes to roll mode consistently. Most of the time you have to go though a browser to do that. It’s so bad my that my son in college at GT calls me to make changes to his toll mode when’s he’s coming home and I have to do it in the web page on my PC because the app doesn’t work. This app should be extremely easy to use to limit problems while driving. Why cant I tell Siri or google to change my toll mode while driving? Make this drop dead simple to change or update setting please!
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Peach Pass and this app doesn’t even deserve 1 star
Save yourself a million headaches and run very far from Peach Pass and this app. The app literally doesn’t work, so don’t even try it. The Peach Pass entity itself is a colossal scam, charging you an extra $5-7 for every toll because your balance couldn’t cover the tolls, even though you have auto replenish on (I now know it simply doesn’t work). Even if your balance shows you have enough to cover the toll, it probably hasn’t been updated in weeks so you’re actually in the negatives. Don’t bother reaching out to support, because they’ll give you a nonsensical answer about how your card couldn’t be charged (????) and then close/resolve the inquiry so you can’t reply back. But anyways, good luck to you if the 5 minutes you save on traffic is worth this madness.
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It’s what you would expect from the DOT.
Super confusing an not helpful. To cancel a car you have a non-toll mode I guess. How about “delete car” option? How about putting an actual contact phone number so that it’s possible to talk to an actual person. How about putting the address of a location instead of “you can get a transponder at cvs and Walgreens “. They don’t know what I’m talking about when I asked them about it. About as good as the unaffordable health care act app.
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OMG !!
I’m a small business owner who just purchased a pass because of the challenges Atlanta traffic has to offer. I downloaded this app and it has absolutely added on to the frustrations of interacting with the whole ordeal. I’m trying my best to be professional however?!?! This app is a TOTAL waste of data room, and has no significance with issues that’s suppose to be simplified…. For a simple solution, download and bookmark on your laptop, or desktop. Your days will be a lot sunnier!
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Useless
This app is about as bad as it gets in the app world. Rarely works enough to even log in, then if you are lucky enough to get in, the information pertaining to your account is inaccurate. Would not let me add funds the last time I was actually about to get in. Today, it just said “something went wrong…” deleted. If anyone actually reads this, don’t waste you time with the app, just open your browser and access Peach Pass there.
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Transponder availability outside of ATL
I don’t live within the ATL metro area, but I do travel through ATL often enough that I caved and purchased a Peach Pass. But, my only option for buying it was via their web site or app. I ordered the pass on Apr 7th and I confirmed today it was mailed out on the 11th. It’s not expected to arrive until the 21st? I ordered it to use it for a trip through ATL on the 17th. The Peach Pass customer service folks told me to drive to Locust Grove (an hours drive) if I wanted the transponder sooner.
Very frustrated and anticipating all the same problems noted in the app feedback. If Peach Pass was managed by any other business, the transponder would have been sent sooner and potentially overnight. The Gov needs to fire the entire State Road and Tollway Authority for complete incompetence!
Very frustrated and anticipating all the same problems noted in the app feedback. If Peach Pass was managed by any other business, the transponder would have been sent sooner and potentially overnight. The Gov needs to fire the entire State Road and Tollway Authority for complete incompetence!
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Very basic and dated
The app will let you see your balance, toll mode for your cars, and add money. That's about it. No face/Touch ID, it won't even save your name. So expect to have to log in each time the long way. Want to add/remove a car? Forget it.
This app has a feel of 10+ years ago, which isn't acceptable today considering everyone with the app is paying Peach Pass for the privilege.
This app has a feel of 10+ years ago, which isn't acceptable today considering everyone with the app is paying Peach Pass for the privilege.
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Believe the Reviews
The reviews said this app stinks. I didn’t believe them. Downloaded the app. Trust me, the app stinks. The State of Georgia can’t get their act together to make a decent working app? What is wrong with y’all? FIX THIS!! Trying to create an account and can’t get past the Terms of Use page. Keeps spinning and spinning.
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We’re sorry something went wrong. Please try again later.
Can never use this app and would have to resort to use their website. I’m a software engineer myself and I don’t understand how they can allow such low standards when building an app.
Solid App
App makes it easy to track my account. The map feature lets me see my location relative to all GA toll roads. If you have a Peach Pass, get the app. There is no downside. I’m writing this in December, 2022 after the app was overhauled.
I wish you could give zero stars
The PeachPass app is deplorable. Difficult to navigate simply to log into your account. Too much content on how to use PeachPass, traffic, construction, etc. Requires log in every time opened. Attempting to recover password is like splitting the Red Sea. “We’re experiencing difficulties. Try again later.”PeachPass toll lane is free with three or more passengers, provided you change your toll mode on the app. But if you can’t access the crappy app because it’s terrible, how can you change your toll mode. PeachPass owes me hundreds of dollars because I simply could not change my toll mode. From Shallowford to 317 @ $16! I’ll pay it but develop an app that works and is easy. There’s a tremendous amount of money being collected. Earn it! There’s no alternative other to sit in traffic. The app will not be improved because the money will always come in with or without a user friendly app.
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Would rate app a 0 if possible
This app and the thug cronies who must’ve bribed government officials to likely develop it in exchange for boatloads of taxpayer dollars are completely worthless. The app has not worked even once when attempting to login. Password always requires reset despite having “remember me” option checked as well as FaceID which theoretically should obviate the need for typing (particularly important when trying to drive if changing to non-toll mode when >2 people in vehicle). It seems to be intentionally designed to not function in order to improperly extort funds from users. There are so many 1-star reviews posted here that echo the exact experience my family and I have had with the app. Someone in charge should either wake up or be held accountable. The app design and lack of functionality endangers drivers and intentionally overcharges them. I would not be surprised if a class action suit is filed on behalf of users.
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Horrible
This is the worst. Can’t login or change password. Can’t get billing and payments straight. Won’t auto replenish then suspended my account without warning. Can get the email it’s suspended but not one to let me know they need money. Will hit my account with weeks worth of fees at one time. Should be embarrassed with this quality. Would give a zero if I could.
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Peach tree pass
When it is open it is very easy to get around a lot of traffic. Like I said when it’s open..Sometimes it isn’t always open but when it is it’s open it saves a lot of time.
Good Luck
As long as you just want a Peach Pass on your car and never intend on changing your toll mode you should be good to go. However, if you ever want to deactivate the toll because you have 3 or more people in the car, GOOD LUCK. The app hardly EVER works. It will forget your user name & password almost every time and then give you an error message saying it can’t change your toll mode. I even go to the website and it still won’t change my toll mode. There will absolutely be a lawsuit at some point against these guys because it’s an intentional racket to just get your money. They’re making hand over fist while still “working” on an app for 10 years.
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Can’t even log on.
Every time I attempt to log in, I get a message that “Something went wrong, try again later.” It has been a solid three weeks of “later” and whatever went wrong is STILL going wrong. Is zero stars a thing? Because I literally cannot get the app to go past the first page.
