Peach Pass GO! User Reviews

Name: Peach Pass GO!
Rating: 2.1 (45 reviews)

Peach Pass GO!

State Road & Tollway Authority

✈️ Travel

🗺️ Navigation

Customer Experience

Positive experience9.2% of reviews

Neutral8.3% of reviews

Negative experience82.6% of reviews

~ Based on 109 written reviews from the US App Store.

What users say

Summarized from real user reviews of Peach Pass GO!. Based on 45 reviews and a 2.1/5 average, it highlights the 2 positives and 7 negatives reviewers mention most about this Travel app.

Positive things

🚀Visually much better
👍Much better than the old app

Negative things

🐛Can't login
🐛Can't remove or edit payment
🐛Crashes frequently
🐛Doesn't save login info
🔒Limited password security
🐛Non-functional app
🐛Unusable app

Is Peach Pass GO! Safe?

Peach Pass GO! has mixed safety signals based on user ratings. AppsHunter Safety Score for Peach Pass GO! is 51/100.

This assessment is based on 45 user ratings, with an App Store average of 2.1/5.

Safety Analysis

22.2% of ratings point to a safe experience

6.7% of ratings suggest some concerns

71.1% of ratings point to a risky experience

~ Based on 45 App Store ratings for Peach Pass GO!.

Is Peach Pass GO! Legit?

Peach Pass GO! appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Peach Pass GO! is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not not a scam

For anyone outside of the state they will send no notice and refer you to the same collection agency where they will charge 100$ for missing the never noted fee. They get a kick back from this collections agency and will deny requests for your recorded phone call without a FOI request. You can get out of these fees through proof or email from peach pass. Lucky I had proof there was an error because the staff will do nothing and lie

A5team

a month ago

Response from developer

Thank you for your feedback. We are sorry to hear of your negative experience. However, this situation is not Peach Pass GO related.

Absolute garbage app

Very little on this new version works. You can log in, make a payment. The alerts you set up for low balance? No, they don’t do anything. Set a reminder for your credit card expiration date? Nah… we’ll do nothing until your account gets suspended and you have to make a huge one time payment. Did anyone test this POS before releasing it into production? This app is trash.

Cheesonomicron

a month ago

Response from developer

Thank you for your feedback. If you are registered to receive notifications, you will receive an email if your account has a low balance or if the credit card on file has expired.

These people will rob you

They will bill you multiple times, major billing errors and refuse to refund you.

TylerTyTy21

2 months ago

Response from developer

Thank you for your feedback. This comment does not appear to be a Peach Pass GO issue. Please contact customer service for assistance.

Horrible App

User experience is horrible.

Lmcrzx

2 months ago

Response from developer

Thank you for your feedback. Can your provide an example of the "horrible" customer experience?

Always getting logged out

If I login and use the app. Then come back to open the app within the next two days I have to re-login. Every time gets really annoying should’ve been fixed.

RSAT 2023

2 months ago

Response from developer

Thank you for your feedback. To save your login information, please follow these steps: 1. Go to the "My Account" settings section. 2. Activate the "Biometrics Recognition" feature to enable facial recognition for future sign-ins.

App is wonky

App is wonky. hard to use messenger as it wouldn’t let me type my name. help is also unavailable outside biz hours, 9-5.
i was trying to access my account. worthless

clttwin

3 months ago

Response from developer

Thank you for your feedback. The Peach Pass chat option is only available during the customer service business hours Monday-Friday 7am-6pm.

Distraction

Stupid idea who over built this app. Constant distraction. I do not need reminder that free toll access is pending on a highway or as soon I end peach-pass lane. I am still on the highway. Developer needs to consider safety first.

-alihashim

3 months ago

Response from developer

Thank you for your feedback. It appears you are referring to the Peach Pass Verify app.

Sign in is broken

I have an account but the signin is broken. I enter the email and pass then it give an error saying “Error Found: Email”.
I enter it again and same error.
I choose “forgot username” and it give me the email I put in, same error.
I change my password… same error
I call customer service. They put in a ticket, I get an email saying my ticket is closed… go to login… SAME ERROR… 🤦🏾‍♂️…

Pierce iz Fierce

3 months ago

Don’t use peach pass go 2.0, instead use peach pass go! So simple

Login? Well, do you remember your password or is our backend system down? Who knows! What a fun game!

Apps like this that are required to use a public service are normally bad. Peachpass is special in how poorly it’s done. It’s one of the places o kind of hope to see AI help. “Claude, make an app that allows me to pay tolls without being awful.”

CAL4321

4 months ago

Response from developer

Thank you for your feedback. In order for Peach Pass GO to remember your login information, please follows the steps below: The next time you login: 1. Go to the "My Account" settings section. 2. Activate the "Biometrics Recognition" feature to enable facial recognition or fingerprint scanning for future sign-ins

Needs more work

Unlike most apps that require passwords, this app does not integrate with Apple’s passwords feature so you have to actually type in the password every time you wanna login and it does not permanently keep you logged in. These are really small issues but major issues that could easily be addressed. I hope to developer read this and take this to.

Bigswivel1

4 months ago

Response from developer

Thank you for your feedback. You can enable facial recognition that will save your login information by doing the following steps: 1. Log in to the app with your email and password. 2. Go to "My Account" settings. 3. Turn on the "Biometrics Recognition" feature. You can remove your credit card by pressing "Payments", then select the down arrow and press remove. Please email us at socialmediaaccounts@srta.ga.gov if you need further assistance.

I-16 Interchange 2.0

App is a Disaster. Whoever designed must be associated with I-16 Interchange which DOT has been working on for over 50+ Years and still a wreck.

tolabledavid

5 months ago

Response from developer

Thank you for your feedback. Can you provide specific details about Peach Pass GO that you feel is a disaster?

Useless App

No statements , no toll history, no full account activity (all show empty results) and annoying red message about discontinued old version every time I open the latest version.

Bluemanta07

5 months ago

Response from developer

Thank you for your feedback. If you are still experiencing this issue, please email us at socialmediaaccounts@srta.ga.gov.

Scam alert

Horrible experience. Despite a system outage the day I signed up causing an issue where I needed to log my payment next day and set the replenishment amount my account fell through. Manager Kendrick lied about sharing my recorded call under the Georgia open records act. He also lied saying I read emails. They have a tracker and Gmail preloads emails even sent to spam. However while on the call I logged in and found one in my spam folder and opened it and he documented that one opened the day after it was sent in November. No understanding how any part of their own system works and will lie directly to you.

Also if you open your app which Kendrick was incapable of comprehending it states replenishment amount. Any reasonable person sees this and assumes that they are set for auto payment.

This is app related despite developer update. The layout misleads people into believing the replenishment amount is set when it’s not. The customer service line regarding the mistake with logging payment method and piss poor design fell on deaf ears. As they scam send you to an agency that charges 20$ on the original amount and probably gets kick backs. Your app is fraudulent trash designed to trick patrons to think their covered and your employees lie through their teeth on a recorded line

A5team

6 months ago

Worst App

Simple accountant registration does not work on phone. Screen to add your address stuck. Horrible app

Nick7935

7 months ago

Response from developer

Thank you for your feedback. New registrants are encouraged to sign up for Peach Pass on our website prior to accessing the Peach Pass GO.

Scam alert

A5team

7 months ago

Response from developer

Thank you for your feedback. We are sorry to hear of your negative experience. However, this situation is not Peach Pass GO related.

Updates

I can only see version 1.0.14 in the App Store but it keeps telling me to use version 2.0

BrtAbd

7 months ago

Response from developer

Thank you for your feedback. The 1.0.14 is the correct version. The message about the 2.0 version you are referring to is the older app that is no longer available.

Worst app I have ever seen

You can tell this app was developed by the lowest bidder. It is absolutely horrible. There could not have been any QA testing. Whomever signed off on the requirements and specifications must have never seen a mobile app in their life. You would be hard pressed to find an app that does so little with so much waste. You cannot save your user name and password to autofill. There is no facial recognition. There are no options to not use automatic replenishment. You can’t remove a credit card if you don’t want to have one that they will try to automatically charge over and over and over. It doesn’t have realtime updates of charges so you never know what your remaining balance is. It kicks you out at random times. It looks dated. It takes forever to load or refresh a page. All in all - I could not loathe it more than I do now.

Valukiette2

8 months ago

Response from developer

Thank you for your feedback. You can enable facial recognition by doing the following steps: 1. Log in to the app with your email and password. 2. Go to "My Account" settings. 3. Turn on the "Biometrics Recognition" feature. You can remove your credit card by pressing "Payments", then select the down arrow and press remove. Please email us at socialmediaaccounts@srta.ga.gov if you need further assistance.

Fix the option on iPhone to create an account.

You can’t create an account because you can’t file your address. The sign of the interface is too big and is completely out of the screen. Move to the next step.

53raf7h6

8 months ago

Response from developer

Thank you for your feedback.

Not horrible

The app works but you can def see the hand of govt in it. For example, this is the app for 2025… Why do I get a warning telling me that something called Peach Pass Go 2.0 is no longer supported? If I’m using this version, I’m not using version 2.0 so why complicate and confuse people by having that on there? But if you’re looking for an easy way to update your vehicle or transponder, this does work. It is a lot better than a lot of other government apps and websites. 😀

qwetyiknbdesdguk