Pegasus Reviews: Is It Legit?

Customer Experience

Positive experience46.6% of reviews
Neutral7.7% of reviews
Negative experience45.7% of reviews

~ Based on 924 written reviews from the US App Store.

What users say about Pegasus

Is Pegasus Safe?

Pegasus: Cheap Flight Tickets appears safe based on user ratings. AppsHunter Safety Score for Pegasus is 94/100.

This assessment is based on 12,962 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 12,881 App Store ratings for Pegasus.

Is Pegasus Legit?

Pegasus: Cheap Flight Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for Pegasus is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mr

One of the best airlines i am happy to use it i will recommend it

The best airlines ever

I love this airlines

Kötü bir sayfanız var

Algoritma yaparak bilet satışı yapıyorsunuz, satın aldığım biletin ödeme işlemlerini yaparken sanki bağajlı bilet seçmemişim gibi yeniden bağaj ekleme seçeneği koyup ücretlendiriyorsunuz, konum bilgilerimi kullanarak bulunduğum lokasyona göre farklı fiyatlama yapıyorsunuz. Tekel olmak size bunları yapma hakkını mı veriyor? Hiç memnun değilim, mecburen sizin hava yollarınızı tercih etmekteyim.
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Not working !!!

Sorry I hate writing bad reviews , but it’s annoying that it doesn’t work on older IOS .
Every time I wanna open the app too it’s inviting me to update but I can’t update because I’ve got an old iOS and so going round in circles catch 22 . Pls fix

Response from developer

In order to provide our guests with a seamless mobile app experience 📲, we continuously update our technology and occasionally make changes to the versions supported by our app to keep up with evolving technologies. These updates allow you to complete your flight-related transactions more easily and help us continue improving our app based on your valuable feedback. Please check the supported version requirements of our mobile app. If your device meets these requirements but you are still experiencing an issue, we kindly ask you to contact us via our Help Center page so that we can assist you further. 🙏🏻

Не загрузить приложение

Ужасно, что приложение невозможно загрузить на iPhone восемь, версия 16.7

Response from developer

In order to provide our guests with a seamless mobile app experience 📲, we continuously update our technology and occasionally make changes to the versions supported by our app to keep up with evolving technologies. These updates allow you to complete your flight-related transactions more easily and help us continue improving our app based on your valuable feedback. Please check the supported version requirements of our mobile app. If your device meets these requirements but you are still experiencing an issue, we kindly ask you to contact us via our Help Center page so that we can assist you further. 🙏🏻

Tickets

All good

Niaz Hossain

Excellent

Very bad

Very stupid application I always make mistakes by myself and very bad service I don’t recommend it at all

Horrible carrier

They changed my wife’s flight to 3,5 hour later flight… for 4 days I was trying to change my flight … that I can fly with my wife!
IMPOSSIBLE!…. You can not talk to anybody! Now I bought a new ticket….
But never ever we fly with this airline again !k
Just a nightmare!!

Broken website

The website and App are not working. The online check-in function does not work!!

Easy

Everything is easy to follow

APP güncelleyin lütfen.

Sürekli hata veriyor app. Bir an önce güncellenmesi gerekiyor. Üyelik girişi yaparken, aylık olarak uçak bilet fiyatlarına bakmak isterken, kampanyalara bakmak isterken ve bir çok…

Ticket Reservation

I have tried booking tickets to Istanbul 5 times on other websites but did not work until I downloaded this app. It is easy to use and quick to book flights.

Response from developer

Hello, we work with dedication to provide you, our valued guests, with the best travel experience. 🙏🏻 We thank you for your satisfaction with your flights and for sharing your valuable feedback. 😊

Shah

Outstanding service and best price

Производительность

Подтормаживает, не сразу проходят платежи

Response from developer

Hello, to assist you as quickly as possible, could you please submit the details of your request through the “Contact Us/Help Center” or “Pegasus Assistant” tab in our mobile app? Our teams will be happy to assist you through these channels. Thank you for your understanding. 💛

Two tickets with two completely different allowances

I just bought two tickets separately. For both I needed to add Wheelchair services. First ticket Wheelchair service option was disabled, no matter where I click-resulted the same-not working wheelchair option. However, with second person’s ticketing I picked the same option very easily and successfully added the service. Which afterwards I received feedback option-where I didn’t get with the first person’s ticket.
Meanwhile I am a pro IT user, such a shame I couldn’t dealt with.
Does your online ticketing services got tired or high? :D
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Response from developer

Hello, we would like you to know that we are sorry for the experience you have had. We are here to assist you. 🙏🏻 If the issue persists, you can easily reach us via the "Contact Us/Help Center" or "Pegasus Virtual Assistant" tabs within our app. Please know that your satisfaction is important to us.

Обман в игре Bolbol.

Постоянно играю в БолБол. До сегодняшнего дня очень часто не срабатывало нажатия на паспорт. Сегодня не сработало нажатие на билет. Все нашла сразу. Но видно разработчики специально сделали так, чтобы часто играющие люди проигрывали. ОБМАН

Response from developer

Hello, we continue to develop our BolBol Game with your contributions, and we are sorry for the experience you had. If the error you have received still remains, we kindly request you to contact us via our website's "Help Center" section. Our colleagues will get in touch with you as soon as possible regarding your problem. Have a nice day.

Gute App, aber……

Gute App, aber 2 Kritikpunkte hätte ich.
Wenn ich in einem anderen Portal buche, dann sollte ich auch die Bol Punkte erhalten.
Aktuell wird mir ständig angezeigt, dass meine Nummer zu diesem Konto nicht passt und ich deswegen die Punkte nicht aktivieren kann. Was mir noch aufgefallen ist. Da ich in einem anderen Portal gebucht habe, weil es etwas günstiger war, als direkt bei Pegasus, konnte ich meine Flüge und Tickets nicht in der App speichern. Das Spiel, womit man sich kleinere Punkte verdienen kann, sollte man auch zwei bis dreimal die Woche spielen können und nicht ständig eine Woche warten.
Wenn das verbessert wird, würde ich auch 5 Sterne geben. Da es Spaß macht die 3 Sachen zu suchen. So viele Bol Punkte werden da jetzt nicht vergeben.

Uygulama güzel, ancak iki eleştirim var.

Başka bir portal üzerinden rezervasyon yaparsam, Bol puanlarını da almalıyım.

Şu anda sürekli olarak numaramın bu hesapla eşleşmediğini ve bu nedenle puanları etkinleştiremediğimi söyleyen bir mesaj alıyorum. Fark ettiğim bir diğer şey: Pegasus'tan doğrudan rezervasyon yapmaktan biraz daha ucuz olduğu için başka bir portal üzerinden rezervasyon yaptığım için uçuşlarımı ve biletlerimi uygulamaya kaydedemedim. Küçük puanlar kazanmak için oynanan oyun, bir hafta beklemek yerine haftada iki veya üç kez oynanabilir olmalı.

Bu sorunlar düzeltilirse, üç öğeyi aramak eğlenceli olduğu için 5 yıldız veririm. Aslında çok fazla Bol puanı kazandırmıyor.

Danke für die Rückmeldung.

Geri bildiriminiz için teşekkür ederim.
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Response from developer

Merhaba, BolPuan kazanımıyla ilgili sizi bilgilendirmek isteriz. 😊 BolPuan kazanımı yalnızca Pegasus Mobil Uygulaması, Pegasus web sitesi, istasyon bilet ofisleri, Pegasus Çağrı Merkezi ve Pegasus'un anlaşmalı olduğu acentelerden satın alınan uçuşlar için gerçekleştirilebilmektedir. Puan kazanılan acenteler hakkında detaylı bilgi için Genel Kurallar > 14.4 numaralı maddemizi ziyaret edebilirsiniz. BolBol Oyna hakkında iletmiş olduğunuz geri bildirimleri ilettiğimizi bilginize sunmak isteriz. Sağlıklı günler dileriz. 💛​✈️​✨

Dommage

Bien , mais l’application ne propose pas en français , c’est très regrettable .

Response from developer

Hello, Our mobile application currently supports Turkish and English for now. We would like you to know that we have shared your feedback with the relevant teams to provide a superior experience. As Pegasus Airlines, we continuously work to improve our services based on our guests’ needs. Thank you for your interest and understanding. 😊

Got wrong seat assigned

Paid 19 usd to book seat next to my spouse but it assigned me a completeley different seat when got boarding pass online. Also then card was charged 2 times and waiting for a refund. Also customer support was completely clueless and unhelpful. Maybe the online system is full of glitches or the support team is sniffing glue
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