Pegasus User Reviews

Customer Experience

Positive experience46.8% of reviews
Neutral7.6% of reviews
Negative experience45.5% of reviews

~ Based on 903 written reviews from the US App Store.

What users say

Is Pegasus Safe?

Pegasus: Cheap Flight Tickets appears safe based on user ratings. AppsHunter Safety Score for Pegasus is 94/100.

This assessment is based on 12,587 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 12,587 App Store ratings for Pegasus.

Is Pegasus Legit?

Pegasus: Cheap Flight Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for Pegasus is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Site simple

Dommage en Anglais mais accessible

Response from developer

Hello, Our mobile application currently supports Turkish and English for now. We would like you to know that we have shared your feedback with the relevant teams to provide a superior experience. As Pegasus Airlines, we continuously work to improve our services based on our guests’ needs. Thank you for your interest and understanding. 😊

Не открывается приложение, требует обновить, обновления нет

Не открывается приложение требует обновить, а обновления нет

Response from developer

Hi, we would not want you to have such an experience. For us to be able to assist you as soon as possible, we kindly request you to contact us via our "Help Center" to proceed further, by using Pegasus Assistant. We would like to thank you for your understanding.

Ucus aramasi yapmiyor

Tarihleri secmeme ragmen, herhangi bir ucusu gostermemekte. Webten girip baktigimda bir sorun yok. Mobil uygulama gostermiyor garip bir sekilde. Sacma bi sekilde kampayalarda sadece mobil alimda gecerli. Kasitli mi anlamiyorum ki…

Comfort flying

Great price and great service , comfy flight seats too

Ticket print out error

It's impossible to print out your itinerary right after you purchase your ticket on the app

Difficult to use

I wanted to book flights for 2 people one with luggage one without. I couldn’t do this I had to book each person individually.

FALLS sie funktioniert, ist sie gut

Eigentlich ist die App übersichtlich und wenn die Preise im Kalender angezeigt werden, ist es schön übersichtlich. Allerdings funktioniert die App sehr oft gar nicht. Sie bleibt einfach hängen, auch nach Update, Neustart usw. Ich kann also nichts machen. Manchmal dauert es auch minutenlang, bis mal Preise angezeigt werden. Das ist sehr nervig und hält mich davon ab, ein Ticket bei Pegasus zu kaufen. Ich kaufe lieber bei Apps, dir funktionieren.
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Response from developer

Hello, We have contacted our related department regarding the feedback you have given. We are here to assist you. When we update our application, temporary issues may occasionally occur depending on your phone model, operating system version, and app store rollout processes. We kindly ask you to wait for a short while and try again. If the issue persists, you can easily reach us through the Contact Us – Help Center section within our application or via the Pegasus Virtual Assistant tab. Thank you for your understanding.

Weak system

Hard to purchase a ticket

Prix

les prix change régulièrement, je trouve ça, c’est dommage

Response from developer

Hello, Ticket prices are based on a dynamic pricing system, and a limited number of seats are allocated to each fare class. These allocations may vary depending on factors such as flight date, time, season, and occupancy rates. Once the lower fare classes are sold out, ticket prices may increase accordingly. Thank you for your understanding.

Can’t open and use the app

After the last update I can’t open the app. Application has pop up about obligation to update for the last version. But it isn’t working for my OS

Response from developer

Hello, To provide our guests with the best possible mobile app experience 📲, we continuously improve our technology and periodically update the supported operating system versions to keep pace with evolving technologies. These updates help you complete your flight-related transactions more easily and allow us to keep improving our app based on the valuable feedback we receive from our guests. If your device meets the supported version requirements but you are still experiencing an issue, we kindly ask you to contact us through our Help Center. 🙏🏻

Worst experience

The flight attendant was extremely rude, disrespectful, and made me feel very uncomfortable and unsafe during the flight. Her attitude toward me appeared discriminatory, and I felt that I was treated differently because of my race or background.

Her tone, facial expressions, and manner of speaking were unprofessional and inappropriate. Instead of treating me respectfully as a passenger, she made the flight experience stresThe flight attendant was extremely rude, disrespectful, and made me feel very uncomfortable and unsafe during the flight. Her attitude toward me appeared discriminatory, and I felt that I was treated differently because of my race or background.

Her tone, facial expressions, and manner of speaking were unprofessional and inappropriate. Instead of treating me respectfully as a passenger, she made the flight experience stressful and unpleasant. I was uncomfortable being served by her and concerned about her attitude throughout the flight.

I request that Pegasus Airlines investigate this incident, speak with the flight attendant and other crew members, and review whether similar complaints have previously been made about her conduct. I would also like a written response explaining what action will be taken her name is Malza or Nazula she took her name tag from her shirt and her supervisor was not fare and hopeful Flight number PC622 on July 31 . My last time will take this airline even if it is for free. sful and unpleasant. I was uncomfortable being served by her and concerned about her attitude throughout the flight.

I request that Pegasus Airlines investigate this incident, speak with the flight attendant and other crew members, and review whether similar complaints have previously been made about her conduct. I would also like a written response explaining what action will be taken her name is Malza or Nazula she took her name tag from her shirt and her supervisor was not fare and hopeful Flight number PC622 on July 31 . My last time will take this airline even if it is for free.
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Kullanamıyorum

Uygulama güncellemeden açılmıyor. Güncelleme de ios17 istiyor. En azından telefonu güncel olmayanlar, eski versiyonu kullanabilselerdi.

Perfect!

Very easy to
book or make amendments to yor booking. Very transparent and east to
use App! Very polite in flight service not to mention that it’s the cleanest budget airlines I have ever flown with. Thank you

what a bad company

whenever you are trying to buy a ticket , the price is rising

Honest review

Really easy to use and usually the best prices

payment

It offered apple pay, yet I couldnt use it

Not able to use Bolbol membership points

Very inconvenient app, I struggled to sign to get my bolbol points, however the system constantly did not recognise me, even when password changed the problem continued to persist. As a result I had to continue as a guest and was deprived of the option to get points. This is not the first time this happens. I would be really grateful if Pegasus helps resolve this issue with my account and enrolls points for this and past journeys, which could not be available because of faulty app. Thanks
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Response from developer

Hi, we would not want you to have such an experience. For us to be able to assist you as soon as possible, we kindly request you to contact us via our "Help Center" to proceed further, by using Pegasus Assistant. We would like to thank you for your understanding.

Great company to fly with

Fantastic prices and the flight times are perfect for me

Ver nice application

I love ball points possibility

price

Please do not increase price every second