PenFed Mobile User Reviews

PenFed Mobile
PenFed Mobile
Pentagon Federal Credit Union

Customer Experience

Positive experience35.7% of reviews
Neutral9.2% of reviews
Negative experience55.2% of reviews

~ Based on 687 written reviews from the US App Store.

What users say

Is PenFed Mobile Safe?

PenFed Mobile appears safe based on user ratings. AppsHunter Safety Score for PenFed Mobile is 96/100.

This assessment is based on 58,057 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 58,057 App Store ratings for PenFed Mobile.

Is PenFed Mobile Legit?

PenFed Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for PenFed Mobile is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excelente servicio en todo

Excelente

Excelente

I would love for a push notification every time a make a transaction.

Grandioso

Excelente Servicio

Disrespect disrespectful

I used to think it was a great credit card, I could make a deposit, and the cash was readily available within minutes, and then they started getting the longer and longer between when the deposit was made, and the funds were available, most recently I hit one and a half weeks before my deposit was realized meanwhile, the funds have been taken out of my bank account immediately, so now they’re playing the game where they can sit on my cash and collect interest on it without allowing me to have access to it. I reached out and complained and now I’m getting notifications that if I don’t like the penalties and consequences of dealing with this bank I can leave at any time. Not a nice company anymore
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Deposit

When check photo is not good it gives an error after taking both pictures there is no option to retake o go back.

The Highest of the order of precedence of credit unions

Classified!

Mobile deposit

98% of the times I use this feature and go to hit submit button it tells me an error occurred and it cannot complete the deposit. It tells me to restart the app which I do but it still won’t work.

Excelente

Excelente

Slow app

Slow

Friendly and secure

The app is very easy to use. You can easily find what you need and open accounts and transfer and zelle as you need. You can find statements and new products. I love banking with PenFed and even though there aren’t banks close to me, transferring from other banks and using ATM is easy. Also the Multiple Factor Authentication makes me feel safe, both on the app and on the phone.
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Photos

I do not like the photo taken of the checks. You guys never can’t get them right then I can’t remove them when I’m trying to retake the picture.

Not happy

Can’t find a phone number or someone to help me.

Mi PenFed

Me gusta mucho las herramientas que nos facilitan para maximizar el tiempo y la productividad Gracias por sus servicios 😊👍

Excelente

Gracias mil

App fails often

I always have difficulty trying to add external accounts so that I can pay my credit card bill.

Check deposit failures

App often will not accept photos of check for electronic deposit. No matter how clear the photo and plenty of light with a dark background. FRUSTRATING!!!!

Gracias

Disculpen

Depisit check

I am having difficulty depositing a check. I have two pictures of the front and there’s no way to delete a picture.

⭐️⭐️⭐️⭐️⭐️

The bank of world. Excellent service, friendly and reliable!!!
100% Recommended…

IHBM Investment Company

PenFed is a bank that helps you accomplish your goals and vision in finance. Thank you PenFed.