They asked
Anyone that bothers me with a popup for a review gets 1 star. That’s my rule.
Team Collazo
Me encanta solo espero poder cambiar la hipoteca de mi casa con ustedes
Auto payment
This app supposed to pop up minimum monthly payment amount when trying to setup automatic payment. On drop down there is no option saying minimum amount due. And extra payment option.
Best bank is PenFed
I just love your service
Unable to do anything
Both the app and website have had constant problems for the past 60 days. Sometimes I can login to the website, sometimes not. The app login finally works with MFA but from the initial page where you see your accounts, clicking on any action button (like "make a payment") results in a long wait followed by a pop-up message:
"We are currently facing technical issues. Some of the services are not working. Please retry after some time."
"We are currently facing technical issues. Some of the services are not working. Please retry after some time."
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Excellent service
I really enjoy being a member of PFCU.
Great
Fast and easy with security 👏🏾👏🏾
Trouble connecting
I don’t know if it’s the app or the Credit Union but always has trouble connecting early morning because of “technical issues.”
Deposit Pic
Camera cannot capture large dimension check.
Software
Why did you change the deposit software????? It does not work, someone get their act together
Upset
Not a friendly application!
App is a little clunky
The app is slow and clunky compared to other banking apps I’ve used
Excepcional
Buen servicio
TRANSFERIR
Excelente!!!!
Worst App Ever
I can’t believe I have to login 10 times just to see my balance. It kicks me off constantly! I hate it. Worst app ever!
Keeps Shutting Down
Keeps shutting down. Fix it.
App not working
You can’t log in, it doesn’t matter how you confirm your account it always says, authentication failed.
Fake 5 Star Reviews
I have never encountered such an inconsistent and unreliable app. There is no way these reviews are even real. Face Recognition sometimes is stuck in loading no matter how many times I reset the app, and I’ve done this on numerous up-to-date phones. Authentication methods keeps getting stuck on loading. Sometimes the app just doesn’t open at all and other times it requires you to open the website to login. I get they want the app to have extra security, but it’s too secure you yourself cannot open it. Absolutely boggles my mind the devs can never figure this out.
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Mobile, check deposit
Depositing a check using my cell phone has proven to be very nearly impossible. I hope they improve the mobile deposit app picture taking which was the primary reason for my getting the app in the first places
Fees
Would not refund a fee that was THEIR mistake!
