Pentair Link₂O

Blank UI upon loading

Won't open on iPhone

Clunky, very slow to respond, quits without warning

Demands login frequently and won't let user in

Hasn't been updated in over two years

Unreliable

Horribly slow

App is no longer supported (replaced by Pentair Home)

Hard to navigate

Crashes frequently

No user friendliness

Horrendous app

Slow, clunky, freezes, constantly kicks out

Never recognizes username or password

System does not work

Keeps getting logged off

Won't let user log back in

Takes 3 minutes to load

Nothing is aligned with the system

Super flawed

Cannot get it to connect or stay connected to WiFi

Does its own thing and wastes electricity

Not worth the time investment

How could it be this bad!?

Looks like it was created by a high school kid

App logs off on its own

Cannot log on with email and password

App needs a total overhaul

Looks and responds like it was created by a 5 year old

Doesn't work well what so ever

Only thing it has going for it is seeing what the pool is doing (when it functions)

Slow, laggy, designed in the 90s

Not Pentair's forte

Crashes more than works

Had to delete multiple times due to errors

Hangs every time

Has to close and relaunch every time

"Please stand by..." message

Awful FAIL

Most awful app ever used

Non-native application

Whoever designed it should be fired

So un-user friendly

Sold a bill of goods

Over promises and under delivers

Gets stuck, blank screen, error messages

Manually turn on/off in rain in the middle of the night

App never is sending the correct information

Need to be at pool to see if pump is working

Pump time cycle doesn't work

Freeze protection is a JOKE

App ALWAYS shows 65 degrees outside

Worst WiFi enabled product

App crashes daily

Doesn't work

Just plain awful

No functionality

Slow

Boots you off after a few minutes or a few days

Customer service is a joke

Worst app ever

Terrible navigation thru its pages

Asks for password which usually doesn't work

Magically stupid

Excuse for an app

Incredibly frustrating

Only works 25% of the time

Cumbersome and soooo slow

Bouncing blue ball is the worst

8 out of 10 times have to restart phone to connect

Maybe only 50% of the time it actually works

Useless app

Connectivity is nearly impossible

Looks like the last design refresh happened a decade ago

Slow and wonky

Works but is slow and wonky

Big fat zero

Useless app

Terrible

Feels like a forgotten project

No update in over a year

No longer functions with any consistency

Very disappointing

Cannot even log in

Login credentials work fine on website, but not on app

Started out fine

Annoying to have to click through a bunch of crap

Quit working altogether

App is slow and unresponsive

Website is slow and unresponsive

Extremely frustrating

Makes me question purchasing more Pentair products

Absolute disaster

Took an hour to turn on pump and heater

No manual override

Will be removing all Pentair products

Pentair Automation is GARBAGE!!

Cannot connect to Link2o from app or browser

Pressing any button prompts to re-login

Thousands of dollars invested

Unacceptable

Shockingly bad

Hard to believe how bad

Logs itself off

Glitchy

Doesn't recognize password one minute, next it does

Doesn't work half the time

Booted off about every week

Cannot get logged in

Have to reset password and it still doesn't work

App works with old password next day

Never know when this app is going to work

Worst and most unreliable app ever used

Worst App Ever Made

Negative five stars

Crashes constantly

Cannot even turn pool light on anymore

Crashes every time

Concept is great but Pentair is not investing enough

Last update 2.0.60 was a year ago

No other iPhone App without an update for a year

Need to login each time

Go through too many clicks to get to desired device

Takes forever to know if pump is on or off

App refresh takes awfully long

User interface kills brand reputation

Garbage App

Worst App I’ve ever used

Getting slower and slower

No update for over a year

Waiting up to 10 minutes to switch pump on/off is unacceptable

Do not buy any Pentair product using this app!!

Last update a year ago is a joke

App isn’t even functioning correctly

Serious connectivity issues

Do not go away

Antenna can't seem to get a signal and stay connected

Wish we purchased a different pool system

Regret this purchase entirely

Will never purchase Pentair equipment again

Just not reliable

When it works, it’s nice...

Hit or miss

Sometimes it’s fast and it works great

Sometimes it doesn’t work for weeks

Lunky programming on slow servers

Unstable

What’s the point of the tech if I always have to switch on manually?

Totally undependable

When this app is working, it’s great! The keyword is when.

Times when it works and times when it doesn’t

If you can’t depend on something, it’s worthless!

Updated app and now it won’t accept username and password

So hard to access and slow

Doesn’t make it any easier

Difficult to maneuver to get to pool temperature

At times you can’t get beyond news

It used to kind of work, now it doesn’t work at all!

WTH is going on

Can’t even use your expensive equipment

Bad application

Stinks

Constantly lags

Sometimes just won’t open

Sometimes just gives me an option to open the news and nothing else

Not helpful at all

Worst app

Ridiculous

Will return the device because of this app

Extremely Inconsistent

Takes me to a page that says “news” and “view all” but nothing else loads

Seems to work in the mornings for a short time, but not at night

Whenever I need it to work, it doesn’t

Horrible app

Delete app and add it back in once a day

Strong internet in house but all you see is loading

Worst app I have on my phone

Can’t believe how bad it is

Does anyone at Pentair care?

Should be embarrassed

Needs to be fixed!

Get someone else in charge of this app ASAP

Can’t even create an account

Useless box

Site can’t login reliably

Support link in the App Store goes to a bad URL

WOW bad!

Intermittent connection

Crashes

Constantly having to move (slowly) from screen to screen is awful

No executive tried to use one of their own at home

Get on it Pentair

App is terrible!

One toggle should control on/off relays

Get rid of that throbbing blue bubble

Emphasizes how slow your app is

App should be communicating over the LAN quickly

Lag is ridiculous

Can get out of the pool and change pump speed faster

WHEN IT WORKS

1 yr since the app was updated??

Please get to work

Unreliable

Significant amount of frustration

Anytime I have to interact with it

At times I cannot even log in

Wish I had opted for a system with a physical controller

So frustrated

Crappiest “app” ever used

Not being hyperbolic

So bad, it’s borderline fraud

Usually works....10% of the time

Locked into a $1000 purchase

Seriously embarrassing

Company should pay a third party

UI that isn’t a total disaster

It’s a joke

Can’t think of a single thing good about it

Color scheme is pleasant?

Backup sump pump installed

Connected to the internet

Test runs on pump through app

Pump unplugs

App notified through text message and email everytime

Got alerts for low internet connection

Expected since pump unit is in crawl space

Router is 60’ away

Know the pump will run if power goes out or main pump fails

No development

Out of 10 automation apps, this one is by far the worst

Very poorly designed webpage in a browser

Nothing has been updated in over a year

Clearly nobody at Pentair is assigned to this app anymore

Overpriced timer

Manages to make life more difficult

Disappointed to say the least

App needs a lot of improvement

White screen issue needs to be fixed

Happens on multiple devices

Sometimes it works and most of the time it doesn’t

Time to get your head out of your a**es and fix the problem

Customer Service is Great!

Been there anytime I’ve needed help

Response has been quick

It crashes

Constantly crashing

Keep getting a white screen

Uninstalled multiple times a week/day

Losing WiFi connection all the time

Not intuitive either

Opened a ticket

Frustrated with not able to access pool panels controls

Man who called was very nice and helpful

Next day the same problems

Worthless

Basically the slowest app I have ever used

Wish it controlled LED light colors

Would have never purchased this system if I knew how poorly it worked

Maybe one of the worst apps created

Company hiring a developer to build an app and not at all considering how it functions

No designer assigned to this app

Looks like it was made 15 years ago

Not all intuitive

Sometimes you need to do things multiple times before it works

Literally doing the same action over and over until it works

One week in to using it and still haven’t been able to pair and use all features

App has also told me since day one that I need to update the firmware

Tried that about 20 times with zero success

Other apps with much better usability

Update this app to be usable

Very clunky app

No push notifications

Not even an app, just a web interface

No other functionality than what you have already available through the web

Sometimes I will get only email notifications, no text

Very unreliable

Needs some updates

Frustrating that it would be nice to have the ability to view on the first page of the app all the system functions

App question

Has Pentair made updates to get the app to work where people are happy with it?

All reviews are more than 6 months old

Needs serious help!

Loads splash screen. That’s it.

App does not load

Very frustrating

Unhappy customer

App won’t even load

Just stays on the splash screen with a spinning icon

Lacking proper technology!!

Controller is not what I expected from the way it’s advertised

Basically just a slow/delayed on/off switch

Relays have a timer each but the timer can not be split up

Lights are also only on/off no color changing ability

Dissapointed

App does what it claims to do (turns devices on and off)

Slow and clunky

Have to navigate through several menus every time

Get to the screen where you can turn things on and off

Redesign the app

Scrap the whole project and redo

Add Google integration

Dark mode option

Dashboard with on/off status and toggle switches

Face ID access

Faster in-house WiFi network operation

Physical override for heater/main pump

Allow login once

Improve UI

Make it communicate over LAN quickly

Add ability to view system functions on first page (heater temp, light status, pump RPM)

Allow split timers

Color changing for LEDs