Peoples e-Account

Peoples e-Account

by Smart Energy Systems LLC

16K ratings
134 reviews
Free

Details

  • Released
  • Updated
  • December 18, 2019
  • January 29, 2026

Features

Peoples e-Account screenshot #1 for iPhone
Peoples e-Account screenshot #2 for iPhone
Peoples e-Account screenshot #3 for iPhone
Peoples e-Account screenshot #4 for iPhone
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About

Manage your natural gas account with this app. View consumption and billing history, pay your bill securely, and manage payment preferences. Offers free bank payments and Apple Pay integration.

βœ“View consumption history
βœ“View billing history
βœ“View bill PDF
βœ“Pay your bill
βœ“Manage payment preferences
βœ“Free bank payments
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What users say

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What's New in Peoples e

1.15

January 29, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Card

The app will not retain my card information and every time I make a payment I have to put my card back in. It's a minor inconvenience

Easy Pieses

So Easy to use! Don’t have to stay online for a CSR, to answer your call

Billing

Cheryl was wonderful to work with setting up my online account

App works no problems

5 stars it works every time takes my money and never asked if im the owner or a computer

Hostile Design

It seems to intentionally forget everything about how you’d like to pay (despite asking it to β€œremember for next time”) unless, of course, you’re paying by ACH. Then it can do that just fine.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes on payment submission

Bug

Unable to enter credit card expiration date

Bug

Payment processing failures with no notification

Bug

Account login issues

Bug
✨

Requested Features

4 requests

Add Apple Pay support

Feature

Allow scheduling future payments

Feature

Improve password management

Feature

Provide better visibility into payment status

Feature

FAQ

What can I do with the Peoples e-Account app?

The Peoples e-Account app allows you to securely view your natural gas consumption, billing, and payment history. You can also view your bill as a PDF, pay your bill, and manage your payment preferences.

Is the Peoples e-Account app free to use?

Yes, the Peoples e-Account app is a free service for eligible customers. While bank payments are free, convenience charges may apply for credit card and debit card payments processed by a third-party.

Who is eligible to use the Peoples e-Account app?

This app is exclusively available for Peoples Natural Gas customers in Pennsylvania and former Equitable Gas customers residing in Pennsylvania, Kentucky, and West Virginia.

What payment methods does the app support?

The app supports free bank payments and payments via Apple Wallet. Credit card and debit card payments are also accepted, though they may incur convenience charges from the third-party processor.