PerchLens User Reviews

What users say

Top reviews

Great

Awesome app great but where can I get the hummingbird feeder the bird house and the bird bath non website I got the feeder at Costco yesterday so far so good no birds yet set it up today can wait

App works, flood of push notifications to upgrade

The app works well enough. It’s maybe not the most well designed thing in the world, but it gets you the pictures and videos of the birds. The problem is, I would say it sends me at least 2 to 4 push notifications to upgrade to their higher premium services every day. I would turn the push notifications off, but then I lose the push notifications for when the birds arrive at the feeder. I’m coming to regret the purchase purely from the problematic notifications.
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Could use some work pretty good

It’s a little sensitive with the wind blowing, but if it’s put up right, it doesn’t blow that much. I like the camera. It reacts quickly. The app could use a little work. It could use a battery sensor to let you know how much battery you got.

Cool app

App works great

Response from developer

We're sorry to hear the app crashes when you enter your Wi-Fi name and password. This issue is unexpected. Please get in touch with our support team at service@birdty.com. Our team will look into the problem and help you resolve it promptly. Thank you for your feedback!

Needs improvement

I like the feeder and camera, but this app is half baked. The video player is missing basic functions like skipping, scrubbing and rotating. Ads take up half the screen and you have to scroll offscreen to see the video journal when that’s the whole point of the app. There is no way to subscribe through Apple and I feel uncomfortable handing over my payment details to a company whose app is riddled with typos.
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Privacy Nightmare Disguised as a Bird Feeder

The bird feeder itself is a decent concept, but everything else about this product is a complete disaster. The app is outrageously invasive and demands an absurd amount of permissions that no bird feeder should ever need, including precise location, microphone access, storage access, and even information about other apps installed on your phone. The privacy policy reads like a giant red flag, vague, overly broad, and clearly designed to let them collect and share as much data as possible without accountability.

The software feels like some cheap, slapped-together white-label IoT garbage rather than a real consumer product. Setup was infuriating, unreliable, and completely dependent on their cloud services. I genuinely regretted connecting this thing to my network at all. Between the terrible software, invasive data collection, and sketchy privacy practices, this product feels more like spyware with a bird feeder attached. If you value your privacy or cybersecurity even a little, stay far away from this product.
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Super Support

I can’t say enough good things about the support group for this app and the people behind the solar bird feeder. I love the way the feeder captures the action every time the birds drop by for a meal. I didn’t know we had so many varieties of birds in our yard. When I have done something stupid in the app and messed things up they answer my email within 24 hours with easy to follow instructions. This bird feeder with the app have been an excellent addition to our yard.
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Response from developer

Thank you so much for such a lovely review! We’re overjoyed that you love our solar bird feeder and enjoy recording precious moments of visiting birds. It warms our hearts to know our timely support and simple guidance could help you sort out app issues easily. We will keep up the great service and keep optimizing our product to bring you a better experience. Hope you enjoy countless wonderful bird-watching moments!

For all of those who think this is trash

This app is great! The birds are cool, the feeder works well and the community is fresh. It is perfect. Just a few bugs on the AI recognition, but overall it is perfect! If you think this is a bad app with bad products, you are probably stupid and are pure evil bullies. I don’t belong in the bad category. This is a very awesome app and my feeders are great! They bring in lots of birds!
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Response from developer

Thank you so much for your wonderful feedback! We're thrilled you love our easy-to-use app, perfect feeder and excellent AI recognizer. 😊

Motion Detection is overly sensitive

I had to turn off notifications from this app because its motion detection kept picking up the waving of the trees in the background. I get about 30 notifications an hour because of this. How am I supposed to know when a bird is there?

Works well

It can be a little tricky to pair during initial setup but the app works well. It recognizes bird types about 60% of the time.

Set-up

Very time consuming to set up. Instruction manual shows function key to open up functions but my app does not show a function key. It only shows a crown to buy a subscription. It’s been hours working on this.

Terrible product

This is a miserable product. I hope you can return yours setting up the camera on Wi-Fi or Bluetooth or anything else is a nightmare I spent an hour trying to hook it up only to find out 5K network. It doesn’t work. They sure sounded like a good idea but way too much trouble.

App doesn’t work

App won’t connect. Gives the prompt tone but doesn’t connect. Waste of money.

Pathetic

I’ve been trying to pair the camera to my iPhone for hours. I’ve called customer support and got nowhere!

Can’t even set it up

Have been trying to set up the camera for 30 minutes. Troubleshoot and nothing works. App can’t find the camera. Go to set up manually and it connects, but the app won’t move to the next step to complete pairing.

Doesn't work with modern WiFi configurations

Don't waste your time and money.

Nice gift for bird enthusiast

The feeder was easy to put together and set up. The camera gives high quality footage and captures the bird songs and sounds. The squirrel alarm is sometimes effective but if you don’t actually go out and scare the squirrel off they learn to ignore the alarm. I’m surprised that the camera tho on night sensor didn’t catch the deer eating feed (there’s hoof prints all over the ground so they were there!) I’ve been having an issue with recharging the camera indoors with outlet it’s very very slow to recharge (more than a week!) and may have to get another one. It’s supposed to also recharge with the solar panel which I don’t if that works simply because there’s not much sun hitting it. Otherwise I love it the bird Id also worked just fine and accurately. Located in CT.
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Response from developer

We're glad you love the feeder setup, clear camera footage and accurate bird ID! We’re sorry to hear the squirrel alarm, night detection, and slow charging issues bothered you. We’ll pass your valuable feedback to our team right away. Please contact our customer support for help with the charging problem.

Please read developers

You have a wonderful app and I saw bald eagles. I saw parrots. 🦜 and I was able to post so much stuff! And I can show my drawings of birds, I can show the birds I saw! Your app is amazing although some people have put hate comments and hated me on BIRDTY! It’s got me crying, so please can you make it so I won’t cry my eyes out. I am not forcing you. But I don’t want to cry my eyes out! So please, please please please please please please please please please please do something about this! 🦅🪿🦆🐦‍⬛🦇🦉🪶🦃🐓🦤🦚🦜🕊️🦩
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Response from developer

We're absolutely thrilled you're having such wonderful birdwatching adventures and sharing your beautiful art! 🦅🦜 We’re so sorry the unkind comments made you sad. We care deeply about keeping our Birdty community warm and safe, and we will definitely work hard to fix this. Thank you for being such a special part of our app!

For all of those people who hate this

This app is easy to use, the feeder works perfectly, and has an easy AI recognizer that is experienced

READ This

The bird feeder runs of ai which you think is smart, but you are wrong, the ai has a feature which allows it to send you notifications when it sees a bird which seems like a good thing so I turned it on and then a few minutes later it says that there is a bird and wen I look there’s not a single little bird, but that’s not all the bird feeder comes with a solar panel which is a very good thing because then you will be able to charge it because the battery life is very short, until you realize why your bird feeder is not connected to the internet even though it is on the wall of your house, is due to the solar panel, which then leaves you with a short amount of battery life for you’re bird feeder.😡😡😡😡😡😠
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Response from developer

We sincerely apologize for the frustrating experience caused by the incorrect AI bird notifications, network interference from the solar panel, and poor battery life. We take your feedback very seriously and will pass these issues to our technical team for optimization. Please contact our customer support team for further assistance.