Constant need to log in
Fix the app
Response from developer
Thank you for your feedback. We recently implemented a fix after identifying an issue that affected a small number of users when viewing certain bookings in the app. To ensure you have the latest improvements, please download or update to version 2.1.0 of the Perth Airport app. If you continue to experience any issues, please contact us at appsupport@perthairport.com.au or call +61 8 9478 8862. We're here to help and will work with you to troubleshoot the issue as quickly as possible.
Bookings delete after entry to parking.
Response from developer
Thank you for your feedback. We recently implemented a fix after identifying an issue that affected a small number of users when viewing certain bookings in the app. To ensure you have the latest improvements, please download or update to version 2.1.0 of the Perth Airport app. If you continue to experience any issues, please contact us at appsupport@perthairport.com.au or call +61 8 9478 8862. We're here to help and will work with you to troubleshoot the issue as quickly as possible.
Unwieldy
Response from developer
Hi Brodes57, We're sorry to hear you've been experiencing issues. If your existing bookings were made as a logged in user in the app or web portal you should be able to see these in the app. Please reach out to appsupport@perthairport.com.au or call us on +61 8 9478 8862 we’re here to help and will work with you to troubleshoot the problem right away. Thanks so much for giving the new app a try, we really appreciate it and hope to turn things around quickly!
Car finder
Response from developer
Hi JoeyAkker, We are looking at introducing an option to save your parked car location, as we know it’s a useful feature. In the meantime, you might find your phone’s native parked car location feature helpful — here’s a guide for iPhone users: https://support.apple.com/en-au/101587. Thanks again for your support and feedback!
