App issues
All is good. You never know if the app will open. I have waited over 10 minutes at times then give up. No answer from support yet.
Slow logging in.
Lately it takes so long to log in. What is going on ?
Terrible
My card USED to work but I lost it and had to order a new one.. it’s been over a month and I can’t activate my card.. customer support never answers or hangs up on me.. the app is terrible and the website is no better. Stay away lol. I’ll be cancelling if I can ever get in contact with support again.
Show more
Annoying
App is “buggy” does not lad easily and inaccurate with information. Customer service is of no help! Has been like this for MONTHS with no resolution!
Horrible App Security Risk
For the last year my app has had its quicks mainly very slow or freezing! Today I’m not able to close the app !!!! I’m not able to log out ! I have tried to reload the app but now it will open from the App Store but the icon is not visible 😡 Worst of all when I try to to log out it is frozen which means I can’t tell if my information is also visible or hackable since I can’t log out 😡😡😡😡😡🤬!!!! Oh and I can’t access support from the app either 🤬 This has been going on now for a month + where I can’t download the app but access my account only from the App Store ! And yes I emailed support!
Show more
Cards fine, app experience is extremely poor
The app rarely lets me log in, browser works instantly.
Activation
What kind of card company take over a week to figure out why I can’t activate my card. Company sucks
👎🏾
Horrible, unresponsive app. Getting rid of this card for the app alone.
Horrible App Security Risk
For the last year my app has had its quicks mainly very slow or freezing! Today I’m not able to close the app !!!! I’m not able to log out ! I have tried to reload the app but now it will open from the App Store but the icon is not visible 😡 Worst of all when I try to to log out it is frozen which means I can’t tell if my information is also visible or hackable since I can’t log out 😡😡😡😡😡🤬!!!! Oh and I can’t access support from the app either 🤬
Show more
Decent but frustrating
The card itself is great but the app has been a nightmare to use the past several months. Lots of bugs with the app so I had to resort to using the website instead. Very disappointing to say the least.
Good card. Bad app
I love the card. But the app is really bad. Usually I have to click out of it in between each step. Or I can’t get to the next one. Sometimes I can’t even log in. I just get the circle of death. Searching and searching till I give up. Please get someone else to design your app Petal!!
Card is a awesome tool
The card is great, The app so unresponsive it not funny at all. I am trying to make a payment but it just keeps loading. Only fix I keep on doing is deleting the app and reinstalling it fixes it temporarily. After that it never work at all.
HORRIBLE
Do not, for the love of God use petal. They are scam/frauds (they will turn auto pay off without telling you), dysfunctional (customer service none existent), and barely functional (the app won’t let me access my own statements, sometimes won’t let me log in)
Login issues
App is great. Got me through a rough time. glad I was accepted but an issue I’m constantly been having is logging in. I have to repetitively delete the app, redownload it just to login. Please fix the issue i dont want to miss payments
Awful app. Card is okay.
App was okay for the first couple years of having this card. For the last couple months the app has not been showing any payments I have made and also says “You’re all set this month! Your next payment is due (day in this month)”. I have called support several times and each time they ask me if I have tried pulling it up on the website and uninstalling and reinstalling the app. None of those work. They tell me everything looks fine on their end and that they will pass my complaints along. I will not be using this card anymore due to the frustration of the app.
Show more
Constant App Issues
I have had problems since the beginning of using this app years ago. Across multiple phones and including desktop versions, Petal servers are incredibly slow and get hung up. Some screens just never load at certain parts of the day including the PAYMENT SCREEN. I got a new card in the mail and I literally can’t active it. I’ve tried on the app and on the desktop over and over and it doesn’t work so I now have to call the support line. AVOID THIS COMPANY
Show more
Horrible in every way
Constantly needs me to relink my bank account, and makes me worried I’m not paying my amount due because the app is so slow and the UI does not show anything it does not work. I have a passion for how much I dislike this card and although I am very responsible with money could negatively affect my credit score for years to come just because this app is horrible. On top of that the app is so slow, and does not respond to any taps I make on the screen.
Show more
App takes forever to login
The app takes forever logging in, I constantly have to exit and open again. When you make a payment it takes forever to load the Home Screen again and sometimes not at all. As far as the card, it’s good.
App is Awful
I would give 5 stars, but I just can’t. The app won’t login 95% of the time. How are you supposed to check your balance and pay your bill on time if you can’t even log into the app. It is so frustrating, it makes me want to close my account.
Horrible App
Cannot access app. Do better.
