So fun
It’s so fun to use
Feeder is great but App sucks
The feeder is awesome and has great features. However, the PETKIT app is SUPER SLOW and glitches constantly.
Can’t connect to 5G?!
This is awful. I bought it and it won’t connect. Please tell me this is a joke!!!
Annoying subscription
The petkit devices are great but having to pay a subscription to access the camera built into the device is so stupid, like it’s MY camera on MY (cats’) litter box that I OWN and paid for, why do I have to pay more to use it???? Otherwise very good.
Great Products
So thoughtfully designed!
Video turns off
I don’t care if my signal isn’t great, I’d rather SEE the video lagging than have it just turn off!! Why does it do that by itself without asking?
Amazing customer service
Not only do I love this awesome automatic, cat litter robot, but I appreciate the very swift response from their customer service department. Absolutely phenomenal.
Good idea/lousy execution
The app provides decent info, but it prevents multiple simultaneous log-ins. Why??
The app also frequently logs the user out without reason (along with actual user security being non-existent) and the VPN warning when trying to connect to it is insane!
Foundational work for this app is definitely required.
The app also frequently logs the user out without reason (along with actual user security being non-existent) and the VPN warning when trying to connect to it is insane!
Foundational work for this app is definitely required.
Show more
It’s kinda good
It’s great, but sometimes it says the server is under maintenance four out of five stars
Awesome litter box
Got 5 cats and two of these litter boxes. Reliable, relatively easy to clean and doing exactly what they are supposed to do. Quiet operation. Only thing is it’s confusion between cats that are close to the same size but I don are much in my case and I’ve always known that. Of that is really that important to you, they have one with a camera and electric chips. That would indeed be the only way to differentiate them. Very, very good buy.
Show more
Wasted money
My cat is terrified of this litter box. He has used
it twice and now won’t even go near it. TV
it twice and now won’t even go near it. TV
Disappointed
The litter box was working for a month when it decided to forget my WiFi. I tried everything with no luck and customer service was no help.
Functionally Useless Now
I’ve used a PetKit automatic feeding device for years, but in the past few weeks have lost any functional access with the app. The old app version would not let me access my device even after manually re-adding it. Now the new version says “Network Error” repeatedly even though I am on working wifi. I have no way to access the product I paid for. It’s deeply disappointing when companies stop supporting older devices.
Show more
Absolutely love it
It is such a nice addition to my house. My cats always enjoy having a clean litter box and the fact that I can monitor them for fun while I’m at work. It’s just a cherry on top. 10 out of 10 would recommend I haven’t had a breakdown on me. The app doesn’t ever crash totally worth it.
Site map
I found it very difficult to navigate around this site I have been trying to find the shopping page, I was looking for accessories for my PETKIT not very user-friendly.
Great piece of kit
Cats love this, great for in-between snacks or when I’m late home or away for any length of time. Superb quality and function. TOP TIP: buy some Wisedry Silica Gel Beads and use the bags that come with it instead of the expensive packs from Petkit!
Amount to feed
It’s very challenging to figure out how to adjust the amount to feed my pet. I don’t like that it defaults to calculating it in my behalf .
Reminders are incorrect
I set the reminder as what the instructions stated to clean the water fountain. The first reminder was great and I cleaned it; now it wants me to clean it every day and that is not what the instructions said. I cannot even edit this reminder so I deleted it and will use a calendar reminder instead. Bad product.
Show more
No need for in-app purchases
The app gives me all of the essentials. I get a photograph of the meal before and after the cat eats it, assuring me that the gizmo worked.
Good product
Happy with the machine
