Amazing app
Works perfectly!
Keep rotating
Keep rotating after one year use
差评
不能绑定国区买的设备，真是天才般的设计。
Working Like A Charm
So far, only had it in play for 4 days but cat used it right away and it is so quiet when it cleans. Will increase to 5 stars if it continues to work as promised and if the cleaning is easy and not messy.
Stopped functioning after 3months
Worked fine then had a blocked food message but was empty now arm does not move. Company not replying to emails regarding warranty & options.
I’m paying for Ads?
Using this for a litterbox has been an exercise in frustration. And I’m the one the whole family calls for tech help!! Nothing is intuitive and the app devotes massive amounts of screen space to ads for their other products, even in the highest subscription tier. The written and YouTube instructions boast, if you want to __ you merely tap this button! (Refill with litter, clean, etc). In reality the instructions are incorrect and the description or icon are disembodied from their location in the app. Instructions suggest lots of things are in the same place when they are not. Just getting set up and using for a few hours I’ve accidentally launched the shopping section several times. The app is also constantly wrong about what’s going on with the litterbox, resulting in highly polluted daily logs with tons of activities that weren’t really more than a stiff wind. I cannot wait to get back from vacation and delete this app, instead using just the buttons on the unit.
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变卡了很多
小佩的设备真的很好，以前 app 也很丝滑，但是现在非常卡，开摄像头要等十几秒，修改 feeding plan 甚至都加载不出来，开始降本增笑了吗？一声叹息
So fun
It’s so fun to use
Feeder is great but App sucks
The feeder is awesome and has great features. However, the PETKIT app is SUPER SLOW and glitches constantly.
Can’t connect to 5G?!
This is awful. I bought it and it won’t connect. Please tell me this is a joke!!!
Annoying subscription
The petkit devices are great but having to pay a subscription to access the camera built into the device is so stupid, like it’s MY camera on MY (cats’) litter box that I OWN and paid for, why do I have to pay more to use it???? Otherwise very good.
Great Products
So thoughtfully designed!
Video turns off
I don’t care if my signal isn’t great, I’d rather SEE the video lagging than have it just turn off!! Why does it do that by itself without asking?
Amazing customer service
Not only do I love this awesome automatic, cat litter robot, but I appreciate the very swift response from their customer service department. Absolutely phenomenal.
Good idea/lousy execution
The app provides decent info, but it prevents multiple simultaneous log-ins. Why??
The app also frequently logs the user out without reason (along with actual user security being non-existent) and the VPN warning when trying to connect to it is insane!
Foundational work for this app is definitely required.
The app also frequently logs the user out without reason (along with actual user security being non-existent) and the VPN warning when trying to connect to it is insane!
Foundational work for this app is definitely required.
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It’s kinda good
It’s great, but sometimes it says the server is under maintenance four out of five stars
Awesome litter box
Got 5 cats and two of these litter boxes. Reliable, relatively easy to clean and doing exactly what they are supposed to do. Quiet operation. Only thing is it’s confusion between cats that are close to the same size but I don are much in my case and I’ve always known that. Of that is really that important to you, they have one with a camera and electric chips. That would indeed be the only way to differentiate them. Very, very good buy.
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Wasted money
My cat is terrified of this litter box. He has used
it twice and now won’t even go near it. TV
it twice and now won’t even go near it. TV
Disappointed
The litter box was working for a month when it decided to forget my WiFi. I tried everything with no luck and customer service was no help.
Functionally Useless Now
I’ve used a PetKit automatic feeding device for years, but in the past few weeks have lost any functional access with the app. The old app version would not let me access my device even after manually re-adding it. Now the new version says “Network Error” repeatedly even though I am on working wifi. I have no way to access the product I paid for. It’s deeply disappointing when companies stop supporting older devices.
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