The app keeps stopping working
The app keeps freezing and it’s not possible to get working when you want to scan it
Massive improvement
The app has massively improved since an update, no longer crashes all of the time and the style has got better. The scanners can also be used multiple times now without having to reconnect.
Worst ever app for money
Your really need to get some competent devs and QA engineers, this is the single worst app, your barcode scanner does not work, entering the chip number manually makes the app close. It’s a joke, your company is a joke hope you go broke
Doesn’t work.
I can’t even log into my account to see anything. Keeps saying there’s an issue. How can I find out where my cat was scanned if I can’t see the history? It doesn’t come up on the website!! So please get this sorted!!!
Sub is a scam
You pay £2.99 to register your pet (fair enough) - but the £2.99 quarterly sub payment service is ‘optional’ but is actually automatically added to your account with no way to remove prior via the website (per their faq) - you have to go into Paypal > payments > pre-approved > find the payment and cancel it re-occurring or they’ll have you for £2.99 per quarter. Scummy.
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