Comparison

Sure Petcare vs PetScanner

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sure Petcare

This app connects to smart pet devices to provide insights into your pet's behavior. Monitor eating, drinking, and outdoor activity, and receive alerts for peace of mind. Share data with family or pet sitters for collaborative care.

Highlights
  • Pet behavior insights
  • Food and water consumption tracking
  • Outdoor activity monitoring
  • Historic data and trends
  • Shareable pet reports
  • Remote device control
  • Push notifications
Features
Read full description

Sure Petcare™, Reimagining Pet Care. The Sure Petcare™ App is the beating heart of the Sure Petcare ecosystem of connected feeding, drinking and outdoor access solutions, keeping pets connected with their pet parents to enable a new standard of pet care. • View personalised information and insights about your pet's behaviour for a greater peace of mind • Gain clarity and a better understanding of your pet’s behaviour and habits throughout their life's journey, ensuring that you are equipped with the knowledge and tools to give them the best possible care at every stage • Enjoy a stronger connection that goes beyond basic care, addressing your pet’s unique care needs and ensuring they have the best quality of life while making things more convenient for yourself What you can expect: Insights • Monitors a pet’s water consumption and drinking patterns when used with Felaqua™ Connect • Supports measured food portioning and monitors a pet’s food consumption and eating pattern when used with the SureFeed™ Microchip Pet Feeder Connect • Tracks a cat’s comings and goings and monitors their outdoor routines when used with the SureFlap™ Microchip Cat Flap Connect or SureFlap Microchip Pet Door Connect Understanding • Timeline: Quickly check on what’s happened during the day • Historic records grouped into daily, weekly, monthly or six-monthly overviews, easily look back in time to compare and spot trends • Pet Reports: Export to save or share your pet’s data as a PDF with your vet Connection • User invitations: Share the care, connection and insights with your family and friends • Going on holiday? Provide your pet sitter with greater visibility of what your pets are up to and when they might need immediate attention by adding them to your app household • Stay connected to your pets while away: Receive push notifications about your pet’s comings and goings, when and how much they ate or drank, and when their food or water needs replenishing Convenience • All your pets and products in one place: each pet has their own pet tile with a summary view of their products and daily highlights • Food portioning: Set up your pet’s food portion sizes in the app to help provide an optimal diet (SureFeed only) • Curfews: Remotely set automatic locking and unlocking times, you are in control wherever you are (SureFlap only) • Invite your friends, family and pet sitters into the app to help sharing responsibilities while gaining better clarity and connection Product compatibility: SureFeed Microchip Pet Feeder Connect - Stops pet stealing each other’s food. Equipped with an integrated scale, LED portioning guides and compatible with the Sure Petcare App, it helps you provide your cat with a diet that is tailored to their individual needs and enables you to build a detailed record of their feeding habits. Felaqua Connect - A drinking monitoring solution designed to encourage drinking by delivering water in a cat-friendly way, while taking away the maintenance hassle of cat fountains. It recognises your pets by their unique microchip ID or their Sure Petcare RFID Collar Tag while they’re drinking and builds a record of their water consumption and drinking patterns. SureFlap Microchip Cat Flap Connect - Allows authorised cats safe, secure access while keeping intruder animals out of your home. Set curfews, remotely lock or unlock and easily check in to see if your cats are home, even when you aren’t. SureFlap Microchip Pet Door Connect - Ideal if you have a larger cat or small dogs. Allows authorised pets safe, secure access while keeping intruder animals out of your home. Set a curfew, remotely lock or unlock and easily check in to see if your pets are home, even when you aren’t. IMPORTANT: The Sure Petcare App only works with Sure Petcare Connect products and requires a Sure Petcare Hub for connection. If you have purchased a Sure Petcare Animo® Activity and Behaviour Monitor, please download the Sure Petcare – Animo App.

About

PetScanner

This app facilitates pet microchip registration and identification for owners and professionals. It helps reunite lost pets quickly by scanning microchips and providing contact information for registered pets. It also guides users on next steps for unregistered or externally registered pets.

Highlights
  • Microchip registration
  • Contact detail updates
  • Smart microchip scanner pairing
  • FDX-B microchip reading
  • Lost pet reunification support
  • Database identification
Features
Read full description

PetScanner is built to support both pet keepers and professionals, including vets, rescues and local authorities, we combine registration and scanning in one system. This helps reduce delays in identifying pets and increases the likelihood of a safe and quick reunion. As a DEFRA-compliant microchip database, we allow keepers to securely register their pet’s microchip details for a small fee. Registration includes unlimited contact detail updates for life and optional subscription benefits giving you exclusive perks on top of your DEFRA registration. Alongside registration, the PetScanner app pairs with the PetScanner smart microchip scanner to provide fast and effective identification of microchipped animals. The scanner reads FDX-B (15-digit) microchips in dogs, cats and other animals, instantly displaying the unique microchip number within the app. Please note, a PetScanner smart microchip scanner is required to scan your pet – you cannot scan the microchip with your smartphone alone. When a pet is scanned, PetScanner guides you through the next steps based on the microchip’s registration status. If the microchip is registered with PetScanner, the keeper’s contact details will be displayed, making it easy to get in touch. If the microchip is registered with another database, PetScanner will identify the relevant database and provide the appropriate contact information. If no registration is found, the chip number is still shown, allowing the pet to be identified and registered if needed. EULA: https://www.petscanner.com/index.php/end-user-license-agreement Privacy Policy: https://www.petscanner.com/index.php/privacy-policy

Screenshots

Sure Petcare4 screens
PetScanner4 screens

Verdict

The call

The clearest difference is rating: Sure Petcare at 4.4 against PetScanner's 1.2. Sure Petcare also leads on in-app purchases (none vs 11) and review sentiment (19% vs 4%). PetScanner's advantage is update cadence (every 10 days vs every 2 months). On price and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. PetScanner sells 11 in-app purchases, starting at $2.99 per 3 months. Sure Petcare asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Sure Petcare holds the better App Store score, 4.4 against 1.2. That said, the two scores are not equally well evidenced: Sure Petcare has 451 ratings behind it against 50, so its average is the more settled of the two. Written reviews point the same way: 19% of Sure Petcare's written reviews are positive against 4% of PetScanner's.

UpkeepUpdate frequency

Sure Petcare ships an update every 2 months, PetScanner every 10 days. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

Scorecard8 real differences · 2 level
Sure Petcare versus PetScanner: the parameters behind the verdict, then further details
ParameterSure PetcarePetScanner
PriceFreeFree
Rating4.4 (451 ratings) — better1.2 (50 ratings)
Positive reviews19.1% of reviews — better3.5% of reviews
Number of ratings451 — better50
Update frequencyEvery 2 monthsEvery 10 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better18.0
Further details — not scored
Size55 MB6 MB
Age rating4+4+
DeveloperSureFlapPetscanner

Customer experience

Sure Petcare

All ratings442 ratings
Positive84.8%
Neutral3.6%
Negative11.5%
Written reviews414 reviews
Positive19.1%
Neutral16.9%
Negative64.0%

PetScanner

All ratings51 ratings
Positive2.0%
Neutral2.0%
Negative96.1%
Written reviews57 reviews
Positive3.5%
Neutral3.5%
Negative93.0%

User reviews

Sure Petcare

From 451 App Store ratings

What we love

  • 🚀 Great product when it works
  • 👍 Provides useful pet monitoring
  • 🔒 Keeps pets safe and secure

Room to improve

  • 🐛 Buggy and unreliable app
  • 🔋 High battery consumption
  • 📵 Frequent connectivity issues
  • 🤔 Confusing and unintuitive UI

PetScanner

From 50 App Store ratings

What we love

  • 👍 Massive improvement since update
  • 👍 Scanners can be used multiple times
  • 👍 Customer service from Kieran was helpful

Room to improve

  • 🐛 App keeps stopping working
  • 🐛 App keeps freezing
  • 🐛 Barcode scanner does not work
  • 🐛 Entering chip number manually closes app
  • 🐛 Cannot log into account

Bugs and requests

Sure Petcare

Reported bugs

4 issues
  • App frequently crashes or freezes
  • Curfew mode randomly turns off
  • Inaccurate pet activity tracking
  • Disconnection issues between hub and devices

Requested features

4 requests
  • Ability to set individual curfews for each pet
  • Customizable notification sounds
  • Export data to third-party apps
  • Dark mode option

PetScanner

Reported bugs

78 issues
  • App keeps stopping/freezing
  • Barcode scanner not working
  • App closes when entering chip number manually
  • Login issues
  • Subscription automatically added
Show 73 more
  • App crashes during registration/launch/setup
  • Pet details not registering/adding
  • Spinning wheel when adding pet
  • Links to EULA/privacy policy broken
  • Pet not legally registered
  • Incorrect pet information displayed
  • Cannot correct incorrect information
  • App requires Bluetooth scanner
  • Cannot change pet photos
  • Incorrect breed information displayed
  • Registration requires street address
  • App requires additional hardware (scanner)
  • Payment taken but pet not added
  • Discount only via app
  • App may not work for all users
  • App harvests personal data
  • No scanning functionality
  • App tells you to buy scanner after registration
  • App requires too much personal info
  • App is not a scanner
  • App requires attachment/external scanner
  • App doesn't use phone's hardware for scanning
  • Pictures uploaded sideways
  • Cannot delete or upload photos
  • Constantly crashing
  • Needs serious update
  • App is not a scanner
  • Requires separate Bluetooth device
  • Search radius measurement is off
  • App kept crashing when trying to search
  • Have to buy something
  • Not worth it
  • Couldn't get app to pair with scanner
  • Subscription not showing
  • Have to buy scanner to scan
  • False advertising
  • Deceptive description
  • Useless
  • Total junk
  • Force closes
  • Immediate crash
  • Only allows Google registration via Safari
  • App wouldn't open after registration
  • Terrible app and website
  • Incorrect pet details recorded
  • No colors for Tabby cats
  • Date of birth changes to 1970
  • Pay individually for each microchip
  • Poor performance
  • Misleading name
  • Waste of time
  • Requires you to buy their gear
  • Garbage app
  • Too much personal info required
  • Worthless
  • Not a scanner app at all
  • Stealing from legit microchip companies
  • Wannabe company with no purpose
  • Total fraud
  • Absolute garbage
  • Doesn't do anything
  • Doesn't allow free scanning
  • Terrible app
  • Barely functional
  • Security risk?
  • Dodgy
  • So bad
  • Not a scanner
  • Requires 9.99 scanner
  • Junk
  • Bs app
  • Needs your address
  • Misleading name

Requested features

16 requests
  • Add dark mode option
  • Improve scanning functionality
  • Allow manual entry of chip number without crashing
  • Fix website login issues
  • Provide clear information about scanner requirement upfront
Show 11 more
  • Allow deletion of personal details
  • Add more pet colors and breed options
  • Allow registration of multiple microchips in one payment
  • Improve search radius accuracy
  • Allow users to correct incorrect pet information
  • Make subscription removal easier
  • Fix issues with address validation for rural areas
  • Allow users to update photos and share missing pet information
  • Enable direct phone hardware scanning
  • Offer a discount for multiple pets when paying via app
  • Provide a warning on the app if it may not work for all users

In-app purchases

None

Sure Petcare

No in-app purchases

11 purchases

PetScanner

Subscriptions11
  • Quarterly subscription, 1 pet$2.993 Months
  • Quarterly subscription, 2 pets$5.993 Months
  • Quarterly subscription, 3 pets$8.493 Months
Show 8 more
  • Quarterly subscription, 5 pets$12.493 Months
  • Quarterly subscription, 6 pets$14.493 Months
  • Quarterly subscription 12 pets$26.493 Months
  • Quarterly subscription 16 pets$32.993 Months
  • Quarterly subscription 17 pets$33.993 Months
  • Quarterly subscription 18 pets$34.993 Months
  • Quarterly subscription 19 pets$35.993 Months
  • Quarterly subscription 20 pets$36.993 Months

Questions

Is Sure Petcare free?
Sure Petcare is free to download, with no in-app purchases.
Is PetScanner free?
PetScanner is free to download, with in-app purchases available.
Which has better reviews, Sure Petcare or PetScanner?
Sure Petcare is rated higher. Sure Petcare averages 4.4 out of 5 from 451 ratings, while PetScanner averages 1.2 from 50 ratings.
Do Sure Petcare or PetScanner have ads?
Neither Sure Petcare nor PetScanner shows ads.
Which is updated more often, Sure Petcare or PetScanner?
Sure Petcare ships an update every 2 months, and PetScanner every 10 days. Most recently, Sure Petcare was updated on October 29, 2026 and PetScanner on October 25, 2026.

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