Philips HearLink 2 Reviews: Is It Legit?

Customer Experience

Positive experience38.1% of reviews
Neutral12.4% of reviews
Negative experience49.5% of reviews

~ Based on 620 written reviews from the US App Store.

What users say about Philips HearLink 2

Is Philips HearLink 2 Safe?

Philips HearLink 2 appears safe based on user ratings. AppsHunter Safety Score for Philips HearLink 2 is 90/100.

This assessment is based on 49,011 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.9% of ratings point to a safe experience
6.5% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 44,157 App Store ratings for Philips HearLink 2.

Is Philips HearLink 2 Legit?

Philips HearLink 2 appears to be a legitimate app. AppsHunter Legitimacy Score for Philips HearLink 2 is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Been use it a few years now

Yes, app has been really good. I work in an environment that I need to adjust my settings often and it helps to speed up different settings quicker with the app.
Hard to understand conversations in large crowds with lots of noise!

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They worked great

Dennis

The hearing aids work great! They’re easy to charge and the filters and caps are easy to change

Intrusive

Ridiculous that every time I open the app it wants me to rate and write a review. Even if I just rated it an hour ago, it asks again. Do you really think I’ll give a better rating if you keep asking?

Disappointed

It’s not pairing with my phone.

Jim

Cannot use tap feature. Easy line hearing aids were better

Great product

It’s really nice being able to hear again it’s even nicer being able to control things through the app such as restaurants and other noisy environments. I cannot say enough about this product.

Connection

More than half the time my hearing aids won’t connect to HearLink.

Battery Charge

I enjoy my hearing aids but it seems that problems occur far too often with charging. Right recently replaced and now left aid is having charge level of right hearing aid recently replaced. Right now has full day charge and left is done about 5 hours before right is discharged.

One change

Wish I could go to app and hit one mutton and turn them off.

Major issues either new iPhone

I absolutely loved this app with my old phone. It worked seamlessly. However, it is garbage on the new iPhone. Sound stalls and is delayed starting, realizes there is no sound for what is playing, stops the video playing without sound, which must be then started to play again. This occurs ALL DAY LONG.

Initially I thought it was the phone, but no other Bluetooth speaker or hearing device does this-only the hearing aids. If I disconnect the Bluetooth connection from the hearing aids, the problem disappears completely. I have disconnected the hearing aids from the phone and will likely delete this app for good. I will likely never purchase from this brand again. Sadly, this issue is that annoying.
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Works well

I can hear!

Journal

Mostly the app works good but the wearing time journal is terrible.

Hearing

Changed my life, wonderful!

Manual frequency gain settings

There are 3 frequency ranges to adjust gain but ideally this should be increased to 10 ranges

Just the basics

The hearing aids disconnect frequently during the day.

Best ever

Made my life a whole lot better. Should have done this a long time ago.

Very solid product

Phillips hearing aid have worked very well. The phone app is a great tool to quickly adjust my hearing aid as background conditions change. Nice to hear my whole world!

Poor quality

Works only half of the time

Love My Hearing Aids!

I never knew how much I was missing people’s conversation until I got my hearing aids. They have been a life saver! I love them!