Bluetooth
The single hearing aid which is the one not working with Bluetooth has no indication of its ineffectiveness in the app
Enjoy
I like the program, wish there was a way to search for topics, such as making adjustments to block out background noise and focus on voices or speech.
My iPhone problem
Compared to earlier hearing aids, simply inserting them in my ear does give be adequate functioning most of the time.
Unless I sit for a time euth my phone and click through various steps, I may have only limited functionality.
At times I must reset the Bluetooth connection (turning it off and in again)… other times other clicks are necessary to get it functioning properly.
If not fully checked out to confirm full functioning, I will sometimes miss phone calls because the phone is not ringing but is only sending a ring signal to my hearing aids… and that signal is not getting through.
Serious enough problem that I would probably choose a different manufacturer next time.
I’ve asked Costco if there is not a new upgrade to the software to address this problem, but they claim not to be aware of such… but still seem to be aware of complaints such as mine.
I’d be happy to hear from Phillips in this issue.
Unless I sit for a time euth my phone and click through various steps, I may have only limited functionality.
At times I must reset the Bluetooth connection (turning it off and in again)… other times other clicks are necessary to get it functioning properly.
If not fully checked out to confirm full functioning, I will sometimes miss phone calls because the phone is not ringing but is only sending a ring signal to my hearing aids… and that signal is not getting through.
Serious enough problem that I would probably choose a different manufacturer next time.
I’ve asked Costco if there is not a new upgrade to the software to address this problem, but they claim not to be aware of such… but still seem to be aware of complaints such as mine.
I’d be happy to hear from Phillips in this issue.
Show more
Hearing aids
The battery portion of the hearing aids are a bit too wide for a person with a smaller ear that wears glasses.
Equalization
I do like the enhanced ability to hear birds. However musical instruments are distorted; violins sound “tinny”, more like trumpets. In general, under most circumstances, I mute the sound amplification to -4 for conversation.
Running water, flushing the toilet has unusually high frequency sounds. Also,, piano sounds distorted.
Running water, flushing the toilet has unusually high frequency sounds. Also,, piano sounds distorted.
Show more
Apple phone is
I was not shore to switch to Apple because I had an apple 5 years ago. Now my hearing aids work a bit better.
😎
😎
Hearing better
Two years
Tim P
My last pair lasted five years. My new Phillips HearLink are much better with improvements. I shouldn’t of waited quite so long long to replace. I can hear significantly better.
noisesensitiveuser
more options in your ‘graphic equalizer’ would be great. More control over noise you DON’T want to hear.
Wayne Rodgers
Right one doesn’t work at all.
Battery
Battery in left ear dies early
Review
Great help
Not good
Extremely unhappy with them, total waste of money
Life changing
I didn’t realize what I had been missing until I used these and the customizable app makes it incredibly flexible. I only wish that it had customizable profiles like it has with restaurant mode.
I hear better but…
I bought these hearing aids because of Auracast. Granted, it’s new technology but it is difficult to operate consistently. Some situations that I think it should work it doesn’t at all.
All of the indicators in the software consistently say the signal is not getting to the hearing aids. I am very familiar with bluetooth technology. The latest version of this protocol is easy and fool-proof. If you just get near a source it is connected.
I used to run a design firm and new technology introduced to my office that weren’t quite up to snuff were called “VOODOO.” All you needed to do to get it running correctly was to dance around it naked with a dead chicken.
This is VODOO software. Can’t wait for the next update.
One other thought:
This software is for senior citizens. Their relationship with modern electronic is tenuous, at best. The adaption rate will be preceded by a decimal until you make it transparent and easy to use. Can’t wait for the next update.
All of the indicators in the software consistently say the signal is not getting to the hearing aids. I am very familiar with bluetooth technology. The latest version of this protocol is easy and fool-proof. If you just get near a source it is connected.
I used to run a design firm and new technology introduced to my office that weren’t quite up to snuff were called “VOODOO.” All you needed to do to get it running correctly was to dance around it naked with a dead chicken.
This is VODOO software. Can’t wait for the next update.
One other thought:
This software is for senior citizens. Their relationship with modern electronic is tenuous, at best. The adaption rate will be preceded by a decimal until you make it transparent and easy to use. Can’t wait for the next update.
Show more
Easy line app is better
Not as user friendly as the EasyLine app used with other hearing aids
Unhappy!!
I have had nothing but issues with these hearing aids for over one year. There is a record of the problems with Costco and they will not refund me.
My right hand
HearLink supports my hearing aids as a daily confirmation that all is well!
App works well
The app for the hearing aid works well but, I hate the hearing aids
Junk!
The worst hearing aids I’ve ever owned. Returned to Costco 5 times for adjustment s. Should have returned them the second time.
