Paywall
Says it’s free but everything is behind a paywall. You can’t even start using it until you pay or get a free trial
Miss leading
Purchased app when it was a one-time purchase. Now everything is behind an additional subscription pay wall.
3 years and still loving it!
This app has helped me understand what I need to do, to improve my sleep. I used to suffer from horrible insomnia. Falling asleep and staying asleep were difficult for me. Just making sure that my Apple Watch is charged for bedtime, is one step in choosing to make sleep a priority.
The stages of sleep are actually important. I’ve learned to follow the advice that the app gives and pay attention to the reminders to go to bed. Keeping a regular sleep schedule, has really paid off. I love knowing what my sleep score is each morning. It is on point!!!
There are a lot of things to explore in the app. Informational content and guided help to fall asleep, are of the most important to me. Also, the cost is so inexpensive, once a year! It is an app that everyone should use!
I’ve shared it with so many friends and family! They were grateful that I shared it with them and are all hooked now! Most importantly, they are experiencing the success that I have found in getting a good nights rest on a regular basis! It has improved my quality of life.
The stages of sleep are actually important. I’ve learned to follow the advice that the app gives and pay attention to the reminders to go to bed. Keeping a regular sleep schedule, has really paid off. I love knowing what my sleep score is each morning. It is on point!!!
There are a lot of things to explore in the app. Informational content and guided help to fall asleep, are of the most important to me. Also, the cost is so inexpensive, once a year! It is an app that everyone should use!
I’ve shared it with so many friends and family! They were grateful that I shared it with them and are all hooked now! Most importantly, they are experiencing the success that I have found in getting a good nights rest on a regular basis! It has improved my quality of life.
Show more
Paywall
Are we being fr? An unskippable paywall for a supposedly optional subscription? That’s some real scummy stuff.
Paid app only offers paid free trial
Only allows a paid “free trial”
I love this app.
This is my favorite sleep app.
Subscription
The app itself is brilliant! My only problem is the subscription it’s a yearly subscription and not a monthly subscription. In general the app is really good the tracking is top tier
Always can’t find my Apple Watch
This app is a joke. It asks me to continue in watch, but the watch app never shows any presets. Can’t start the alarm on the phone.
Can’t use it
Why can’t I even use the app unless I pay for a subscription? Honestly gross that it won’t come off my screen when the apps open. Can’t see anything. Scam honestly. I’d give u half a star if I could
Easy to read and interpret
Enjoyable but wish any naps would show up.
Pillow
I can follow how I sleep with my C-pap machine
I paid a one time fee for all access and now I have to subscribe to get all features.
Very early on in this app I paid a one time fee to allow access to all features available and for features that would be available in the future.
Im So disappointed that a long user that was supporting the app in its infancy now has to pay for a subscription to access features.
This was not what I was promised when I made the initial one time payment. So much for loyalty and supporting an app that I saw potential in.
You guys are liars!
Im So disappointed that a long user that was supporting the app in its infancy now has to pay for a subscription to access features.
This was not what I was promised when I made the initial one time payment. So much for loyalty and supporting an app that I saw potential in.
You guys are liars!
Show more
Great, but…
I liked this app very much at first. It was extremely helpful in recognizing how my sleep is punctuated and the evolving sleep trends. Because I wear a 24/7 electronic device, that was interruptive of the sleep program. Pillow does not seem to adapt to people who nap or to those who have unusual sleep styles. It was just a lot for me.
I did not ask for help, but I do think this program would be helpful to those who are changing habits and those who need help to understand sleep patterns. I did think that some of the helps and stories were a bit youthful for the mature user. Many of those who are dealing with sleep issues have psychological issues. It seems to me that the program is complex enough on its own. Also there is no way to add any sleeps to the time frames. I do not have any idea what sleep stages I am in.
There is at least one 2.5 hour nap per day in every 24 hour period for me. When my day’s summary is reported, i cannot help but feel chastised when I see that “last night’s sleep was poor.” Etc.
So i uninstalled the whole thing. And now I find parts of the monitoring all over my phone. yipes!! I want it gone, please. Especially the “focus”time changes have been hard to remove. This may be due to overlaps from internal Apple software.
I think you may want to do some phone interviews of users, to evaluate where to go with any revisions to the program. I myself would revisit the reading and comprehension levels of the materials used for relaxation. Remember that many, if not most, really bright folks have occasional times of low sleep. I would dramatically raise the levels and complexity of some of the readings. I would add more poetry and rhythmic speech. And expand music choices !! This program may be a really good thing to have in one ‘s repertoire of choices. It does need, in my view, a comprehensive cleaning out of the support materials.
I did not ask for help, but I do think this program would be helpful to those who are changing habits and those who need help to understand sleep patterns. I did think that some of the helps and stories were a bit youthful for the mature user. Many of those who are dealing with sleep issues have psychological issues. It seems to me that the program is complex enough on its own. Also there is no way to add any sleeps to the time frames. I do not have any idea what sleep stages I am in.
There is at least one 2.5 hour nap per day in every 24 hour period for me. When my day’s summary is reported, i cannot help but feel chastised when I see that “last night’s sleep was poor.” Etc.
So i uninstalled the whole thing. And now I find parts of the monitoring all over my phone. yipes!! I want it gone, please. Especially the “focus”time changes have been hard to remove. This may be due to overlaps from internal Apple software.
I think you may want to do some phone interviews of users, to evaluate where to go with any revisions to the program. I myself would revisit the reading and comprehension levels of the materials used for relaxation. Remember that many, if not most, really bright folks have occasional times of low sleep. I would dramatically raise the levels and complexity of some of the readings. I would add more poetry and rhythmic speech. And expand music choices !! This program may be a really good thing to have in one ‘s repertoire of choices. It does need, in my view, a comprehensive cleaning out of the support materials.
Show more
Terrible customer service
I have been a customer with Pillow for a few years. Then without any notification, they stopped supporting my watch, which is an apple five. Even though I’ve paid for a yearly subscription up front and I have six months or more left on my subscription they will not refund my purchase and no matter what they say. I cannot get the refund from Apple even though I have a receipt. When the app was working, it was great but beware of terrible customer service. They should be advocating and I shouldn’t have to spend so much time trying to sort this out.
Show more
I’m so happy with pillow
I love how is tell me about my sleep, is the the best
Apple Watch and Updates
First off, I love using Pillow and have used this app for over six years now. But I am extremely disappointed to find that the app is no longer usable for older Apple Watches. This combined with updates over the years which took many free features on the app and blocked them behind a paywall, has truly saddened me. I hope that Pillow can reflect upon itself and create a solution.
Show more
Why force me to do the subscription
I first opened the app curiously wondering how it would track and I’m forced to pay a subscription without just getting the limited version.
Naps
Love the app! It is not recording naps, (including short ones) which, if it did, would be helpful. Thank you.
Not accurate
I have reported at least four separate instances where Sleep recorded episodes of sleep while I was awake and driving. I have included my email address in my feedback as requested in the reporting section of the app. Nobody has contacted me to discuss this matter any further. The night sessions are often way off too. Save your money and don’t pay for the premium version. I won’t be renewing my subscription.
Show more
No record of me waking up and going to the bathroom?? App says I was in REM sleep.
I have an Apple Watch 11 and am fully charged before bed. Generally, I like the Pillow app. But last night I went to the restroom three times, and Pillow only recorded me waking up twice. The middle bathroom trip was completely omitted and marked as REM sleep. How many other times has Pillow been incorrectly tracking my sleep? Me walking around my house and going to the restroom should be the easiest part of my “sleep” to track? You have one job. If you can’t do it, you’re a useless app. Don’t pay money for garbage.
I also use the built-in Apple sleep tracker and a few other sleep trackers so that I can cross reference them for accuracy. ALL other sleep trackers marked that I woke up three times, unlike Pillow.
I also use the built-in Apple sleep tracker and a few other sleep trackers so that I can cross reference them for accuracy. ALL other sleep trackers marked that I woke up three times, unlike Pillow.
Show more
