Pillow User Reviews

Customer Experience

Positive experience41.5% of reviews
Neutral9.4% of reviews
Negative experience49.1% of reviews

~ Based on 1,549 written reviews from the US App Store.

What users say

Is Pillow Safe?

Pillow: Sleep Tracker appears safe based on user ratings. AppsHunter Safety Score for Pillow is 88/100.

This assessment is based on 95,615 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.7% of ratings point to a safe experience
6.5% of ratings suggest some concerns
8.8% of ratings point to a risky experience

~ Based on 95,615 App Store ratings for Pillow.

Is Pillow Legit?

Pillow: Sleep Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Pillow is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

REALLY BAD

Claims a lot, is highly inaccurate and not worth the money

Sleeping at the Wheel

This app thinks I am asleep while driving for more than an hour. Makes me suspicious of the other claims for this app.

Paywall stupidity

“Just cancel the free trial” is a stupid response to so many long time users being upset that we can’t use the free version without using the free trial. There is absolutely no reason for that but them hoping we forget to cancel so they can get our money. Pretty disgusting practices.

Helps so much!

I use to track what works to help me get deep sleep. I’ve been using it years and things are getting better.

Free version is OK. Subscription is useless

The 3 selling points for subscription: recoding, smart alarm and auto. Guess what! We can’t use them all at the same time. I’m the opposite of a sleeper. I fall asleep really easily. In fact, if I am sleepy, there is no way I can or have the energy to mess about with my phone AND watch to set anything up. And it’s not user friendly either. It took me forever to work out how to set up an alarm. I might reconsider my opinion I they start offering all 3 features together
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Excellent App

You will love this app. Easy to use and understand if you need to track your sleep patterns.

A Great Tool for Understanding Your Sleep

I’ve been using the Pillow app for over two years, and it has been incredibly helpful for tracking my sleep. I especially love the snoring and sound recordings, which helped me recognize a pattern that ultimately led me to identify my sleep apnea. It also provides helpful information about my heart rate while I’m sleeping and alerts me to unusual changes. Overall, Pillow has given me a much better understanding of my sleep patterns and has been a valuable tool for monitoring my sleep health. I highly recommend it!
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Mostly wparked until it didn’t

It worked fine for a couple of months and then stopped working. Unless I switch it over to the Apple algorithm , but then what am I paying for? The snoring detector never worked. I’ve been speaking to support for months now, but no resolution. I suggest you look elsewhere for a sleep tracker.

Невозможно воспользоваться приложением

Невозможно пользоваться приложением из России. Необходимо активировать пробную подписку, а для неё нужно привязать любой способ оплаты в apple id. В России не работает pay pal, а Российские карты не принимаются. Из-за этого вашим приложением просто невозможно начать пользоваться.

It use to be good & now it’s not.

The app used to work very well. Then it got worse and worse.
Every sound recording is 5 minutes long. That wasn’t always true. Many used to be much shorter and focused on the prominent sound at the time
Almost all sounds are characterized as “noise,” even when it's clearly the dog barking, breathing, and snoring.
For a while, I went back and changed the categories, thinking it would help identify them later. What a waste of time.
Then, on the sleep graph, it shows me awake at the same time as sounds I am snoring.
I don’t know how this app deteriorated so much over time, but I am cancelling the subscription.
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Wont let me past a subscription page

Says you can cancel and use the free version at anytime but will not give me an option to say no I don’t want premium. I’ve been using this for years highly disappointed.

very shady, only download if you want disappointment

downloaded this app because i thought it’d be free. well, free as in free with an OPTIONAL subscription. no matter how many responses to reviews claiming it’s an optional free trial there are, it’s NOT true unless you ACTUALLY make it optional. i went on the app, put in my details, and now there’s no way to access ANYTHING unless you sign up for their 7 day free trial. what an absolute scam! i don’t want to sign up for a free trial because i don’t even know what the app DOES for free. i can’t afford a subscription. there’s NO way to exit out of the popup unless you give in and sign up for the free trial, which i think is awful. so i deleted the app. i’ll go find one that is actually free and doesn’t force users to try out a “free trial” without even the OPTION of saying no.
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Платка

Шляпа по сути, я еще трекеру сна не платил вот подписку

stuck on paywall

Why isn't there an X button that exit the free trial page, how am I supposed to know what I'm missing out on the subscription if I cant even experience the app yet? That's insanity.

Increase smart wake up time

Please increase the max smart wake up time to 60 mins, I’ve been woken up during rem feeling terrible. This is a deal breaker for me, I’ve switched to a different app, but would happily switch back if the smart wake up time is increased

No option but to sign up

Quite disappointed to set this app all up to then be put onto the part where you can join the 7 day free trial for premium, I didn’t want to do that but you have no choice, the only way you can use the app is to sign up then it’s £30 , uninstalled it sadfuly


Responding to your answer…… I didn’t want to have to set everything up to have to cancel everything, there should be an option so you don’t have to set anything up to use the free trial , I didn’t want the free trial so really an option to not use it could be an option if people don’t want to have to sign up for it
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Immediate paywall

app not usable

Not actually free

Not actually free; paywalled behind a subscription

Personalized pattern tracking

I like how this app tracks the sleep patterns with the entries that you add to detect what daily activities impact sleep quality.

Couldn’t make it past the subscription

I went to go get the app I did the tutorial and then it showed the subscription and I thought maybe there was a skip button but no it’s been a week now and I still can’t use it would not recommend