Pillow User Reviews

Customer Experience

Positive experience41.6% of reviews
Neutral9.4% of reviews
Negative experience49.0% of reviews

~ Based on 1,504 written reviews from the US App Store.

What users say

Is Pillow Safe?

Pillow: Sleep Tracker appears safe based on user ratings. AppsHunter Safety Score for Pillow is 88/100.

This assessment is based on 95,607 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.7% of ratings point to a safe experience
6.5% of ratings suggest some concerns
8.8% of ratings point to a risky experience

~ Based on 95,607 App Store ratings for Pillow.

Is Pillow Legit?

Pillow: Sleep Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Pillow is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Aggressive paywall 😔

I thought pillow was free. Turns out it isn’t because after I put in my info,it wouldn’t let me use pillow without seeing the the aggressive paywall and have me buy pillow premium before I can even see the features.
Would not recommend since it isn’t free

Increasingly unreliable

Pillow logged a 2 hour sleep for me this afternoon. During that time I was driving on the motorway network and managed to join and exit several motorways, and move lanes frequently without incident.
This is becoming more frequent and logs at night are inaccurate. Sound recordings are often assigned to the wrong category too. I won’t be renewing my subscription. Shame as it was fairly good when I first started using it.
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Emailed Santa

Santaclauz hear

Random days with terrible connectivity

App is great as long as its working. Youll get a random day out of the blue where your phone and watch won’t connect no matter what. Its annoying and would be great if they could fix it. Especially since your paying for a monthly subscription.

Hidden GEM

this is the best app it has so many features it has meditations and music and sounds and the best part is it connects to your Apple Music or your iTunes and if you already have spa music or any type of soothing music it will play that for you continuously this is the best app everybody needs to download it 10 out of 10
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MY SWEET PILLOW

Checking my Pillow info is one of the most interesting things I do all day. I’m not exactly sure what that says for me… But it certainly says a lot for you! I am extremely obsessive. It is absolutely unbelievable how spot on you are enough of the time. Whoever or whoever’s gets credit for starting pillow is brilliant! It is so fun! Keep up the great work!!! 🤗☮️🎉🍨
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Noise

The app is great but the only problem I have is that it picks up my TV playing at night. I can’t sleep without it. I will the app would learn that’s just a normal sound so it wouldn’t record that.

I am learning

I am learning how to use this but so far impressed!

LET ME USE IT FOR FREE

Why in the world would you EVER have to sign up for a free trial and then cancel it before you are billed just to access the FREE features on the app. A sick, embarrassingly desperate cash grab. This should be illegal and I do not understand why everything has to cost money, EVEN IF IT IS ADVERTISED (hear me? ADVERTISED!!!) AS FREE! It is clear these app developers are relying on their demographic being stupid idiot losers who will forget to cancel before the free trial ends, then get charged 35$ for a stupid app that probably lies to you to get you to pay more money. Upsetting, immoral, and dishonest.
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危険で直感に反するアラーム設定画面

Pillowのアラーム設定画面には、明確なキャンセルボタンや閉じるボタンがありません。しかも、画面を下にスワイプして閉じると、その時点の設定が自動的に確定されます。この操作設計は非常に分かりにくく、失敗が許されないアラーム機能には不適切です。

この仕様のせいで、私は気付かないうちにアラーム時刻を変更してしまいました。一度は予定より遅い時刻にアラームが鳴り、別の日には予定より4時間も早く起こされました。

アラーム設定では、「確定」と「キャンセル」を明確に分けるべきです。一般的な画面終了のジェスチャーを、何の警告もなく確定操作として扱うべきではありません。これは単なる使いにくさではなく、利用者の睡眠や予定に直接影響する重大なUI上の欠陥です。修正されるまでは、このアプリのアラーム機能を信用できません。
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Response from developer

ご不便をおかけしてしまい申し訳ありません。また、詳しくご意見をお聞かせいただきありがとうございます。アラーム時刻が意図せず変更され、睡眠やご予定に影響が出てしまったとのこと、大変残念に思います。いただいたご指摘は真摯に受け止め、今後の改善の参考とさせていただきます。もし差し支えなければ、feedback@pillow.app まで詳細をお知らせいただけますと幸いです。貴重なフィードバックをありがとうございました。💜

JT

Great sleep app

Early Detection

I always check Pillow every day to track My sleep quality. Average sleeping heart rate is always around 55-65. A week ago I checked it and it was 106 😳. Got ahold of My Heart Dr. the next day and now They are checking Me for possible Afib. Would not have known if it wasn’t for the Pillow App. Thanks for Early Detection. Love this App ❤️
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On iPhone 13

Helpful representation of my sleep. Long time old premium user. Wear my Apple Watch all night.
In my opinion Pillow has very reliable algorithms.; appleSleep not performing near as well as Pillow.

Doesn’t seem as accurate as it was

I’ve been using Pillow for quite a while but recently it doesn’t seem as accurate as the Apple Health app is.

Subscription

Why name it pillow premium when you have to buy it to use the app make a non subscription version 0.5 star

Wonderful

It is really good and helps me track my sleep 😝

Good to see sleep records

This is the 2nd using Pillow of my second year. It’s great. 😃

Disappointed

I liked the app fir yhe first 8 days and then, once I payed for it, it stopped working. Nothing changed. It just stopped recording my sleep. Waste of money.
I am mystified by when the app posts the night’s results. At first it took at least two hours to post but this morning it posted immediately. Don’t know what to expect!
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Review

Downloaded the app cause I heard it wasn’t like other apps, log in and discover that every feature is blocked by a subscription, not happy at all, will be deleting this app

Incorrect sleep tracking

I tried using your Helpdesk due to my problem over the last 4 days of total incorrect tracking, Apple report showing correct details but sadly found your assistant just wanted to much information I had to find and send to you. Have used your app for 3 years and never a problem but now looks like its goodbye
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