Takes order and payment but branch doesn't receive it. so not fit for purpose
Ordered online last week no problem. This week used app to order more than an hour ahead at toronto union station branch on 2 consecutive days. both days they didn't do the order. when i explained after waiting a further 10 mins guy in the branch nodded and said app was "glitchy". misses the whole point of using an app to order ahead. won't be trying it again obviously.
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Good, but could be better
First of all, this review is of the app, not the coffee. The coffee is outstanding!
The app has basic functionality, but lacks common features, found in other similar apps, such as keeping track of your orders so that you can efficiently replicate past orders, rather than having select your drink and special add-ons, size, type of milk, etc.
Pilot should stand spend a bit more time on user experience and enhance the functionality.
The app has basic functionality, but lacks common features, found in other similar apps, such as keeping track of your orders so that you can efficiently replicate past orders, rather than having select your drink and special add-ons, size, type of milk, etc.
Pilot should stand spend a bit more time on user experience and enhance the functionality.
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Great coffee. App takes too many clicks to buy
See title. On average 12 taps to do a reorder.
Drink not available and inconsistent pricing
Cold brew is not available and there’s a price discrepancy
Wrong business hours
Always has Tuesday closed.
Doesn’t make sense
Doesn’t make sense
