Reset button doesn’t work no such thing even
Reset button? Press and hold nothing happens.
Air Conditioner works good but confusing to know what’s going on with it
Air Conditioner works good but confusing to know what’s going on with it
No Way To Remove AC/Heat Units
This App doesn’t seem to be supported much by the manufacturer.
It has a fatal flaw. You can’t remove air-conditioning or heating units if they aren’t working and actively on your network.
A real problem when you have an AC unit that dies on you and is forever stuck in your app list and login. This is a basic feature and design consideration that should be included by developers.
They probably contracted development of the App to a third-party dev. to handle the app creation and are too cheap to update it or answer customer support requests.
It has a fatal flaw. You can’t remove air-conditioning or heating units if they aren’t working and actively on your network.
A real problem when you have an AC unit that dies on you and is forever stuck in your app list and login. This is a basic feature and design consideration that should be included by developers.
They probably contracted development of the App to a third-party dev. to handle the app creation and are too cheap to update it or answer customer support requests.
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Missing basics
Siri commands?
Home kit?
Short cuts?
Home kit?
Short cuts?
app
does anyone know how to connect the ac to the app ? i’ve been trying for hours and ii got nothing
Some good and some bad
The Good. The app sets mode and temps without the remote. App has ability to share control with others, without giving them you own account info. The bizarre. The App lets you configure a schedule but If you use the power button on the remote or unit, it disables all your scheduled events. Which means you can’t turn it on/off manually outside the scheduled times or it will deactivate your schedule and won’t automatically turn on/off ever again. The Bad. Incomprehensible what eco real feel mode is actually doing. I have a 4 season unit and can’t figure out how to set when it should cool and when it should heat. There was a tutorial when I first installed the app, but I can’t figure out how to go back and reread it. Doesn’t remember the angle of the air deflector, it keeps resting each use. Can’t set fan speed on heat mode.
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Garbage app
tried to set up my ac for hours but it never made a hotspot, time and money wasted never buying delonghi again
Bug
There a terrible bug in the app right now. The texts doesnt show, there a “splash_text_2” test example popping up so its really difficult to understand
Unable to connect to duel Bandwith network.
My internet uses 5G and 2.4G (Duel). But this maps just refuses to connect to it making it useless to use for the Portable air conditioners.
Works well but wish this one had a timer
Wo Works well but wish this one had a timer. I dont like to use the “schedule “.
Good app but
App works great for everything except daily scheduling. I have schedules set for every day but I have to manually turn them on everyday. If you could fix this, it would be great.
Some good and some bad
The Good. The app sets mode and temps without the remote. App has ability to share control with others, without giving them you own account info. The bizarre. The App lets you configure a schedule but If you use the power button on the remote or unit, it disables all your scheduled events. Which means can’t turn it on/off manually outside the scheduled times or it will deactivate your schedule and won’t automatically turn on/off ever again. The Bad. Incomprehensible what eco real feel mode is actually doing. I have a 4 season unit and can’t figure out how to set when it should cool and when it should heat. There was a tutorial when I first installed the app, but I can’t figure out how to go back and reread it. Doesn’t remember the angle of the air deflector, it keeps resting each use. Can’t set fan speed on heat mode.
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Good app, does what’s promised
Good to use with our Pinguino portable air conditioner
Works as designed– however
I cannot ignore the fact that the app developers completely neglected to put a timer in place!??
Instead, you can schedule the time you would like your AC to turn on or off! Extremely cumbersome to use every time you want to fall asleep, or to be sure the device turns off in case you forget!
I have written and contacted customer support several times where they give me lip service that they are developers are working on it and that they’ve gotten several calls for the same feature!
1.3 years later, still no update to the app!
Instead, you can schedule the time you would like your AC to turn on or off! Extremely cumbersome to use every time you want to fall asleep, or to be sure the device turns off in case you forget!
I have written and contacted customer support several times where they give me lip service that they are developers are working on it and that they’ve gotten several calls for the same feature!
1.3 years later, still no update to the app!
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Terrific air conditioner
I am extremely happy with this air conditioner. I bought it to cool my home office, which I am now working out of, and it works perfectly. Not only does it cool my office, but it helps the central air cool the rooms next to it as well.
It was easy to set up, and being able to turn it on and off remotely is a great feature. Definitely highly recommended! Haven’t tried the heating function yet, but have every faith that it will work just as well as the air conditioning.
It was easy to set up, and being able to turn it on and off remotely is a great feature. Definitely highly recommended! Haven’t tried the heating function yet, but have every faith that it will work just as well as the air conditioning.
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Useless
I wasn’t able to connect to my router. I even tried to type in a bogus password to my router, and it accepted that, too. It’s supposed to be sending out some “Smartlife-XXXX” but that signal is nowhere to be found. I’ve wasted 20 minutes of life trying to connect to my air conditioner. But, the app doesn’t connect. So, this app is useless.
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Good app
Is good app but I don’t know how to connect to Alexa app. Anyway if someone has the solution just write here thanks
“Please Connect Wi-Fi First”
I had this app working wonderfully for the past year until I updated to a new router & phone. Now I can’t even get past this dumb screen even though my new Wi-Fi supports 2.4ghz!!! Please fix!
Update: Seems like the new update fixed my issue! It connects perfectly fine to my phone now!!!! 🥳
Update: Seems like the new update fixed my issue! It connects perfectly fine to my phone now!!!! 🥳
Penguin
Absolutely love our Delonghi Penguin A/C. The set up is effortless, It took under 10 minutes. It makes our master bedroom a very comfortable place to be when it’s 96 degrees outside. I love the fact that I can set the desired temperature remotely from anywhere via my IPhone.
Thank you for making these California hot summer nights, So much more comfortable to sleep.
Kind regards,
Laz Vasquez
Thank you for making these California hot summer nights, So much more comfortable to sleep.
Kind regards,
Laz Vasquez
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Used to work fine until this week
Working fine then the GUI crapped out for no reason then I tried to remove the device and re add it and it won’t let me. Keeps asking me to connect to 2.4ghz wifi and I’m already connected. This is very disappointing
Terrible app wast of time
The product itself is very good but the app has very terrible bugs and sometimes it freezes up and doesn’t let you reconnect. It is just a complete waste of time.
