Contact please
Ending my Raya account disabled access to this and asking to subscribe. How might I get the account back i had before?
Major Drawback
Essential travel app
Dark-Pattern App That Should Never Have Passed App Store Review
You cannot use it unless you purchase an annual membership. You cannot even see a glimpse of what the service actually is.
And you only discover this after the app has already extracted most of your personal details.
This is a textbook example of a dark-pattern onboarding flow: force the user to surrender personal data first, reveal the paywall later.
Relevant rule (App Store Review Guidelines)
The practice conflicts with the spirit of:
• App Store Review Guideline 5.1.1 – Data Collection and Storage
Apps should only request user data that is necessary for the app’s functionality and should do so transparently.
• Guideline 3.1.2 – Subscriptions
The value of a subscription must be clearly explained before asking the user to subscribe.
Requiring personal information before showing the core service or its value proposition is generally considered misleading onboarding and a form of dark pattern design.
