ALWAYS has issues…
I’ve been banking with planters for about 5 years, and this app is HORRIBLE. You can’t do half of the things it’s made for. The option to make a new account has never worked, the option to open a new savings account has never worked, and they get hacked so much they make you change your password a ridiculous amount of times. Not to mention how it’s down more than half of the days of the week. Please fix this.
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Horrible
Since new updates this app is horrible. Face ID feature has to constantly be checked and does not work half the time. Cannot deposit any checks anymore. I have deleted and downloaded the app many times to no avail. I have complained many times to the bank with no solutions. I had no problem with any feature until the updates.
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Useless most of the time
I have to keep uninstalling and reinstalling the app due to repetitive issues with it not accepting my password. Or it says there are connectivity issues. It’s so annoying. I have to keep changing my password and it still won’t let me sign in. I love my hometown bank but this app is terrible and so frustrating.
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Update needed
Going on day two of not being able to access my app. It just says there’s an error and to check back later.
Used to be…
This app used to be great, but lately everytime I try to log in it won’t except my password and I’m constantly having to change it. Then I forget bc I have changed so many times. It’s very aggravating…. Why can’t they leave good apps alone? If it’s not broke don’t fix it!
