Plug
The items are always in perfect condition
Plug tech
I love the phone I get from here
Cheaper and find the cheapest
They helpful and cheaper price than Apple Store
Very easy
Very helpful
Love it
Great deals and awesome products. Check them out
Free
About
Access a curated selection of certified refurbished tech, including iPhones, at competitive prices. Track orders, get exclusive deal notifications, and enjoy a 1-year warranty on all devices. Offers installment payments and free 2-day shipping.
✓Certified refurbished tech
✓Best prices on inventory
✓Order tracking
✓Exclusive deal notifications
✓1-year warranty
✓Installment payments
✓Free 2-day shipping
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What users say
Summarized from real user reviews of Plug®. Based on 15K reviews and a 4.7/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 💰Affordable prices
- 🚚Fast shipping
- 🎁Giveaways and discounts
- 📱Wide selection of devices
- 🔄Good condition of refurbished devices
- 👍Positive customer service experiences
Negative things
- 🐛Occasional issues with device functionality (e.g., Face ID, audio, battery)
- 🔒Concerns about device locking/activation issues
- 📦Inconsistent shipping times
- 🔁Difficulty with returns/exchanges
- 🚫Limited availability for Canadian customers
What's New in Plug®
10.23
April 16, 2026
We've updated our app to make shopping your favorite reliable devices at Plug easier and smoother than ever.
User reviews
User experience
🐞
Reported Bugs
2 issues
App crashes or freezes on boot screen
Pricing discrepancies between app and checkout
✨
Requested Features
4 requests
Add option to change currency
Feature
Expand shipping to Canada
Feature
FAQ
What kind of products does Plug® offer?
Plug® specializes in certified refurbished tech, with a strong focus on iPhones. All devices are thoroughly tested to ensure they work perfectly and come with a 1-year warranty.
How can I track my order with Plug®?
You can easily track your package directly within the Plug® app. The app also provides access to customer care for after-sales support.
What are the payment and shipping options?
Plug® offers installment payments through Shop Pay Installments. Additionally, all orders come with free 2-day shipping.
What is the return policy?
The app features a 30-day hassle-free return policy, allowing you to return your purchase if you are not satisfied.
Are there any special deals or notifications?
Yes, you can receive instant updates and notifications on exclusive deals. The app also keeps you informed about company updates and their environmental initiatives.
