Plug® User Reviews
Customer Experience
~ Based on 507 written reviews from the US App Store.
What users say
Summarized from real user reviews of Plug®. Based on 15K reviews and a 4.7/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 💰Affordable prices
- 🚚Fast shipping
- 🎁Giveaways and discounts
- 📱Wide selection of devices
- 🔄Good condition of refurbished devices
- 👍Positive customer service experiences
Negative things
- 🐛Occasional issues with device functionality (e.g., Face ID, audio, battery)
- 🔒Concerns about device locking/activation issues
- 📦Inconsistent shipping times
- 🔁Difficulty with returns/exchanges
- 🚫Limited availability for Canadian customers
Is Plug® Safe?
Plug® - Shop Tech appears safe based on user ratings. AppsHunter Safety Score for Plug® is 94/100.
This assessment is based on 14,742 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 14,742 App Store ratings for Plug®.
Is Plug® Legit?
Plug® - Shop Tech appears to be a legitimate app. AppsHunter Legitimacy Score for Plug® is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The items are always in perfect condition
I love the phone I get from here
They helpful and cheaper price than Apple Store
Very helpful
Great deals and awesome products. Check them out
Great devices
bought from them many times and the phones are great and reliable
If you want refurbished tech, go with Reebelo or Gazelle. They’re way better than this overpriced garbage. Charging $500 for a device in fair condition is wild you might as well spend a little more and buy it brand new.
Love buying electronics on here. Very affordable and up to date
There prices are so good and reasonable
Great products
Great
Love them very much five star
Easy access throughout the app. Great deals on a lot of devices.
There basically is no customer service. Once I had a shipping question, the other a product issue. There is no quick reply, no way to call and if there is a hardware or physical issue with device there are no refunds. Never again.
Great prices and tech but they have a fatal flaw. Plug’s customer support is absolutely terrible. They take forever to respond and when they do it’s usually a ai bot that claims to reach out to team members which take even longer to respond. If you ever need to return something or make a warranty claim, prepare yourself to make dozens of emails that never get a response.
Show more
Really good deals I highly recommend buying from them rather then buying from an actual Apple Store
This is the best app !!!!
Easy to understand no extra work
Amazing service
