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Back Market: Refurbished Tech

Back Market: Refurbished Tech

Shop smarter, spend less

70K ratings
1410 reviews
#152 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free

Details

Released
October 8, 2020
Updated
November 9, 2026

Features

Developer

Back Market
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Back Market: Refurbished Tech screenshot #1 for iPhone
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Back Market: Refurbished Tech screenshot #8 for iPhone
iphone
ipad
📉no. 152
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❓8 answered
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About

Shop for professionally inspected refurbished electronics like phones, tablets, and laptops at significant savings. The app offers a 1-year warranty, 30-day returns, and trade-in options for your old devices, promoting sustainability and affordability.

✓Shop refurbished phones, tablets, laptops, and more
✓1-year warranty and 30-day returns on eligible purchases
✓Trade-in old devices for cash
✓Device diagnostics and care features
✓Exclusive discounts for students, educators, and military
✓Order tracking and flexible payment options
Show original description

What users say about Back Market

Reviews of Back Market are mixed: the Shopping app is rated 4.7/5 from 70K App Store ratings. What users like most: fast and reliable delivery, great quality refurbished products. Top complaints: issues with product condition not matching description, lack of transparency from sellers. Summarized from real user reviews.

Positive things

  • 🚀Fast and reliable delivery
  • 👍Great quality refurbished products
  • 💰Affordable prices
  • ♻️Environmentally friendly
  • 🔒Trustworthy company
  • ⭐Excellent customer service

Negative things

  • 🐛Issues with product condition not matching description
  • 🔍Lack of transparency from sellers
  • 🤔Confusing return/refund process
  • 📞Poor responsiveness of customer support
  • 🕰️Slow shipping and order processing
See all reviews
+1

What's New in Back Market

5.78

November 9, 2026

This is an update. And this is the update message: message. Just kidding! This update includes some minor bug fixes and improvements.

Charts

Top Free

📉 152-6

Shopping

This app dropped -6 positions in Shopping chart.

Last updated on November 9, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Good

Very good
NNirosan

Thank so much

I appreciate the consistent communication and how quickly items are shipped
SSog3me

Superb service and stuff

My first time using Back Market and everything went smoothly. My new iPhone is exactly as I’d hoped and at a great price. Communications were excellent. I wasn’t charged until the phone arrived and the trade-in is very easy. Highly recommended!
Aadowson100

1st class

3rd delivery from back market and this time arrived a day earlier than expected and phone was flawless as usual. Couldn’t rate highly enough!!
NNeilishungry

Honteux

Une honte !j’ai commander un iPhone 16 sur votre site en bleu et je ne l’ai jamais reçu à fuir
Mm.4n30
See 1405 more reviews

User experience

🐞

Reported Bugs

3 issues

Devices arriving locked or with other issues

Bug

Incorrect product specifications on listings

Bug

Inconsistent quality control

Bug
✨

Requested Features

4 requests

Battery health information for devices

Feature

More detailed product condition descriptions

Feature

Direct communication with sellers

Feature

Improved packaging and shipping to prevent damage

Feature

FAQ

Does Back Market have ads?

No, Back Market is ad-free, allowing for an uninterrupted shopping experience.

What is the warranty on Back Market refurbished devices?

Eligible purchases on Back Market include a 1-year warranty, providing peace of mind for your refurbished tech.

How can I return a device purchased from Back Market?

You can return eligible purchases within 30 days if it's not the right fit. Back Market also offers Express Replacement for eligible devices.

Can I sell my old device through Back Market?

Yes, you can turn old tech into money with Back Market's trade-in program. You can get a trade-in offer in minutes and ship your device for free.

What kind of devices can I buy on Back Market?

You can browse phones, iPads and tablets, MacBooks and laptops, Apple Watch, smartwatches, AirPods, audio gear, and gaming consoles.

Are there special discounts for students or military personnel on Back Market?

Yes, students and educators can get an extra $20 off eligible orders, and eligible US military customers can get an extra 10% off selected offers.

How does Back Market ensure the quality of refurbished devices?

Every device is professionally inspected and checked with up to 100-point quality inspections by qualified professionals before it reaches you.

What are the user reviews like for Back Market?

Back Market has a 4.7-star rating from over 70,000 reviews. Users often praise the fast delivery, great quality, and affordable prices, though some mention issues with product condition descriptions and customer support responsiveness.