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PlusPass™

PlusPass™

by BancPass, Inc

390 ratings
31 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
May 7, 2014
Updated
July 17, 2023

Developer

BancPass, Inc
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🔄6+ apps
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❓5 answered
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About

Easily register and pay for tolls on various toll roads across multiple states. Simply snap a photo of your vehicle's license plate and drive, with payment options including PayPal, credit cards, or cash. Avoid the hassle of traditional toll tags with this convenient payment solution.

✓Toll road registration
✓In-app toll payment
✓Vehicle license plate photo capture
✓Multiple payment methods (PayPal, cards, cash)
✓Supports toll roads in TX, WA, OK, CO, FL, GA, NC, IL, MA, CA
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What users say about PlusPass™

Reviews of PlusPass™ are mostly negative: the Travel app is rated 4.1/5 from 390 App Store ratings. What users like most: easy and worry-free toll payment, works as advertised. Top complaints: app stopped logging trips, vehicle year limit (2021). Summarized from real user reviews.

Positive things

  • 👍Easy and worry-free toll payment
  • 👍Works as advertised
  • 👍Life saver for toll bills
  • 👍Simplifies life
  • 👍Awesome app
  • 👍Mobile Tolling!!!

Negative things

  • 🐛App stopped logging trips
  • 🐛Vehicle year limit (2021)
  • 🐛15% surcharge for same toll
  • 🐛No answer on phone
  • 🐛Excessive levies
  • 🐛Very slow processing (up to 24 hours)
  • 🐛Does not pay tolls (bills with penalties)
  • 🐛More expensive than Pikepass
  • 🐛Requires in-store payment despite credit card request
  • 🐛Cannot take pictures or upload photos
  • 🐛Wonky camera and inactive buttons
  • 🐛Payment failed despite valid card
  • 🐛Cannot add multiple vehicles
  • 🐛Payment type pending for weeks
  • 🐛Confusion and debt
  • 🐛Does not work in Houston area
  • 🐛Developers make you call TXDot
  • 🐛Works on small percentage of toll roads
See all reviews

What's New in PlusPass™

3.1.1

July 17, 2023

Bug fixes and performance enhancements

User reviews

Most RecentHighest RatedLowest Rated

Update the makes and models available

Your app does not let us put in correct vehicle information! Fix the bleeping thing! I have a dodge dually pickup truck 2022 and none of that information is available to put in! It’s not rocket science
✌C✌🏼of crap

Antiquated

My vehicle is active and for some reason this app stopped logging my trips from April of this year, through today.

This used to be a pay as you go service. Will no longer be using this app.

I will not tolerate a random $200 charge because your system fails to process trips in real time.
KCKilla CAM78745

Vehicle years only go yo 2021

Downloaded app for a trip. Tried entering my vehicle but it will not allow me to enter the correct year. Now I am afraid it will not work and I will be out the prepaid amount on the app.
IIndysailor69

What’s the point?

You pay a 15% surcharge to be charged the same toll you’d pay without registration.
AArkstfan

App Needs Major Update

Got everything entered up to my vehicle info & it only goes to 2021??? Hello it’s 2025!!! My make of Ford also wasn’t listed. So how am I supposed to use the app now??
IGI'm Goo
See 26 more reviews

Developer apps

BancPass
BancPass

Cash Reloadable Toll Tag

✈️ Travel

(5.7K)

Free
See developer apps

User experience

🐞

Reported Bugs

10 issues

App stopped logging trips

Bug

Vehicle year limit (2021)

Bug

App closes out when adding second vehicle

Bug

Payment failed despite valid card

Bug

Wonky camera and inactive buttons

Bug

Cannot take pictures or upload photos

Bug

Notification error/badge count bug

Bug

Payment type pending for weeks

Bug

App does not work in Houston area

Bug

App only works on small percentage of toll roads

Bug
✨

Requested Features

6 requests

Update vehicle year options

Feature

Include more vehicle makes (Ford)

Feature

Improve customer service responsiveness

Feature

Reduce toll road prices

Feature

Allow adding multiple vehicles

Feature

Fix notification error/badge count bug

Feature

FAQ

What does the PlusPass app do?

The PlusPass app allows you to register and pay for tolls on participating toll roads. You can set up your account, link a payment method, and then drive through toll plazas without needing a physical toll tag. The app handles the payment process automatically by capturing your license plate.

How do I pay for tolls with PlusPass?

After creating an account and setting up a payment method (PayPal, Visa, MasterCard, AMEX), you take a photo of your vehicle's license plate. When you use a toll road, the app charges you the toll amount plus a 15% convenience fee. You are only charged when you use a toll road.

What are the costs associated with using PlusPass?

You will be charged the toll amount and a 15% convenience fee per toll. If you choose to fund your account with cash, there is a $2 fee at the time of cash payment, and the 15% convenience fee per toll is waived.

Which states and toll operators support PlusPass?

PlusPass is available for use in TX, WA, OK, CO, FL, GA, NC, IL, MA, and CA. For the most up-to-date list of toll operators that accept PlusPass, you should check the FAQ section within the app or contact feedback@pluspass.com.

Can I use PlusPass if I already have a toll tag?

No, PlusPass is not intended for use on vehicles that already have a registered toll tag. This app is designed for users who prefer not to use traditional toll tags and want a digital payment solution.