Simply unusable
I tried this whole thing out and am about to call it quits. It just does not work as promised and the mobile looks terrible. I’m disappointed in the time I sunk into trying to make this Crm work. There is no customer service help either.
The Google login
The app doesn’t work I use my login credentials and it doesn’t work but it works on the web version. The Google login SSO doesn’t work on the app it just loads forever.
You can’t even log in
Seems like an inactive app. I tried both to click reset password and tried to log-in to the app. Each time it freezes up and won’t load any further. Pretty frustrating given that I’m a new customer and was looking forward to using the app.
Needs Date in Conversations
Great platform and user friendly, the one gripe is that it needs to show the date in conversations instead of just the time. There’s no differentiation on messages sent today or a week ago.
Worse than the worst
I have the full white label version purchased via appsumo and let me tell you the truth about this app. It is unusable, I wouldn’t use it not even if they’d pay me to use it.
Better than ClickUp and Notion
Literally tried it all. Was with Monday for the first year of our business, then moved to Asana for a couple of years, then to Notion, then to ClickUp. The reason we kept moving was because they were all lacking key features, especially good client portals and client collaboration. We stumbled across Plutio when trying out Hubflo. I read an article about this app was better and thought I would give it a go and I’m honestly shocked. Thanks to this app we have project management similar to ClickUp, Chat and channels with clients and the team similar to slack, beautiful client portals better than hubflo, invoicing that links with our squareup account, the list goes on. I don’t understand why this app isn’t more popular. All it’s missing is task automation.
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Works great…. When it works.
App functions well compared to the web/desktop version; but I find the app often has issues loading.
I’ve used Plutio for about 2 years when they were 1st getting started. Everything was great at the start, and a lot of the program works great for what we need; though the customer service has COMPLETELY disappeared. So if your looking for a service to assist with errors and/or make improvements based off of feedback…. Or simply respond to a question…. Plutio is no longer that solution. Used to be a 5-star rating
(Architectural Design Company)
I’ve used Plutio for about 2 years when they were 1st getting started. Everything was great at the start, and a lot of the program works great for what we need; though the customer service has COMPLETELY disappeared. So if your looking for a service to assist with errors and/or make improvements based off of feedback…. Or simply respond to a question…. Plutio is no longer that solution. Used to be a 5-star rating
(Architectural Design Company)
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Potential
Definitely has potential not quite there yet, more frustrating than anything
Been great
App had been great past few months, used to be a bit buggy back in the day but it’s good now
Love Plutio for running my agency
Great experience using the plutio platform across smy agency. Staff love it too.
Excellent
Works well for us. With ability to expand functionality
Use the web version to get the best out of it
I am only getting things set up for my business, but the depth of options Plutio include has really bumped this to the top of my list.
To make the most out of it I found I really had to use the web version and then the mobile app was for being out and about.
If Plutio was able to track expenses, it would truly elevate it to a top tier app!!
To make the most out of it I found I really had to use the web version and then the mobile app was for being out and about.
If Plutio was able to track expenses, it would truly elevate it to a top tier app!!
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Loved it from first site
I love this software and the desktop app is seamless. Thanks Leo for working hard on this one. It runs smooth on my Mac
Plutio has changed the way I work
Plutio is a truely functional and solid software. Functions galore - project manegement, contracts, team work, task management, workflow, forms, so so many.
I absolutely and throughly love it. Seeing the new app in the store is just like a cherry on top.
Plutio's UI and UE are wonderful.
I absolutely and throughly love it. Seeing the new app in the store is just like a cherry on top.
Plutio's UI and UE are wonderful.
Works well
Plutio runs well and having this app helps me keep a manageable browser. Things are speedy and constantly being improved. Happy with the experience so far.
Files look terrible on mobile!! YIKES!!
I like Plutio for the simplicity of it but I can’t release the mobile app to my clients yet because the files on mobile are scary. You know when a website is not responsive it it has the words jumbled and in skinny rectangular boxes going down the page. That’s what it looks like.
One Stop APP with so many features
I highly recommend Plutio. I rarely write review but this app has completely shifted the way I run my business with so much efficiently and increased productivity. With projects, tasks, invoicing, contracts and proposals this is an incredibly useful app. There is a web version as well but if you are sick of juggling between multiple apps. Hey this one. You will not be disappointed. The time tracking app is worth its weight in gold! Highly recommend for business owners. Kudos to the team for bringing this to market!
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Abysmal Customer Service
I have to start by saying the app is excelent in its own right. Very helpful with lots of tools. But it’s customer service end is absolutely terrible. I purchased the app through a promotion for a one time payment for lifetime access, applied the code and thought I was done. For whatever reason, the codes didn’t apply and I was placed on a trial membership. I explained the issue and included my receipt and only received an automated response. For several months and over a few dozen emails I have tried to get some kind of response on this, with either copy and paste explanations of how to redeem my code or automated “were away” messages. I’ve never had a company just totally blow off a customer support issue like this but it’s pretty infuriating and honestly I feel scammed.
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Great Start
It would be nice to have a way in the app to switch the side bar to the left or right. There needs to be a way to create an item list to pull from, to create the custom proposals. To clean up the invoice look, it would be amazing if it looked similar to JoistApp. I’m wanting to move from joist app and if this had some similarities for the Invoice/Estimate/Proposal, you would have a complete win. Download their app/ look at their online service. I was an avid believer in them until they hiked their price and didn’t even tell their long term customers what was going on. Don’t forget the customers Plutio, you already have a winning service.
Xero integration would be great.
I’m impressed with what it offers so far. I think the pricing is fair, as a small startup the difference in having something great and just gets you by can be frustrating. I think this is a good step in the right direction.
Another helpful addition is with a way to manage accounting.. waveapps is a good example too. I may ultimately use this in the interim.
Keep up the great work.
Xero integration would be great.
I’m impressed with what it offers so far. I think the pricing is fair, as a small startup the difference in having something great and just gets you by can be frustrating. I think this is a good step in the right direction.
Another helpful addition is with a way to manage accounting.. waveapps is a good example too. I may ultimately use this in the interim.
Keep up the great work.
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Lackluster at best
This app has some good basics but really has a long way to go before it can truly be used as a full fledged project management app. My clients found it difficult to use and had a hard time paying invoices through the app. It would be great if when creating invoices we could truly customize what goes into the charges.
Finally when cancelling your subscription, be careful, I cancelled mine and was still charged another month. When contacting support Leo feigns ignorance and doesn't respond.
Finally when cancelling your subscription, be careful, I cancelled mine and was still charged another month. When contacting support Leo feigns ignorance and doesn't respond.
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