PNB ONE User Reviews

Top reviews

PNB ONE

PNB ONE is a very user-friendly and reliable banking app. The interface is simple, making it easy to check account balances, transfer funds, pay bills, and manage banking services from anywhere. The app offers a wide range of features, including UPI transactions, fund transfers, debit card management, and account statements. Transactions are processed quickly, and the security features provide confidence while banking online. Overall, PNB ONE is a convenient and efficient digital banking solution that makes everyday banking hassle-free.
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Worst banking app

This is the worst banking app I have ever used. Actually I have two sim and one of them is registered with PNB. If I am connecting Internet with other sim it doesn’t work. Reason is due to security issue, we can only use the registered sim’s internet for open the app and operations. This is the third class security system, even iam opening the app with my Face ID or finger print otherwise security pin then what is the requirement of your sim verification. I have hdfc, SBI and canara app in mobile. None of them has this kind of third class security facility for their valuable customers.. cheer up guys you are the oldest public sector bank in india and your mentality still in that 20th century
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App is crashing

The app works fine until I login, as soon as I logged in it is crashing. I tried clearing cache, reinstalling but nothing worked. Requesting developers to fix the bug asap

NRI options

Very poor. I can not change TPIN. Says need to go to branch to change. How can a NRI go to branch in India? No option to update personal info from app and request a debit card which is expiring and is asking for TPIN which I cannot update. How this bank even survive boggles my mind.

App crashes

The app is crashing. Not functional at all. Being a banking app it should be reliable and functional. If the bank cannot fix and run their app problems, how can we trust that they will keep our bank accounts secure.

TPIN reset doesn’t work

TPIN reset doesn’t work from App. After accepting new TPIN, it asks to change Account access and doesn’t allow TPIN resetting.

Stable App

PNB one app is very convenient. It packed with many useful features such as bill payments, transfers , and secure facial login. The interface is user friendly and easy to navigate. All in all a very good app.

Worst possible app that I’ve ever used

You need to improve considerably

Fix the app

App need to be made user friendly and trying to activate my debit but not getting green otp on registered mobile number waiting for hours still nothing, not sure how else can i activate my debit cards
This app really need to be made user friendly and fix all the bugs hire great people to work on this app and get it fixed or take down this app and remake the app
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PNB one app

I am very satisfied with this app , it’s very convenient, for NRI it is very useful app , I am really appreciate to pnb and programmers . Thank you very much

Great banking services

Very nice n supportive bank( PNB). Using it from last 31-32 years n no complaint. Appreciated.

poor

This review is from perplexity. If anyone bothers at pnb about feedback at all- The PNB ONE mobile banking app from Punjab National Bank faces widespread criticism for poor performance and reliability issues. Users frequently report it as slow, buggy, and frustrating compared to other banking apps.[apple +2]
Common Complaints
• Slowness and Lags: The app takes excessive time to load, scan QR codes for UPI, or process actions, often requiring high-speed internet and still freezing.[apple +2]
• Login and Authentication Failures: Frequent problems with MPIN, OTP, SIM verification, and post-update logins, including “fatal error” messages or endless patterns.[apple +2]
• Transaction Errors: UPI payments fail with “no record data fetched,” “unable to process request,” or security declines; net banking often shows similar glitches.[reddit +2]
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I am not able to open the app inspite of complaint to customer service.I am living in New York .

Many other customers should be facing the problem.tell me the procedure to open

Not working

Not working in iphone

Worst app ever

I’m closing my account in this bank man!! What the hell is this app seriously. This is a public sector bank and you cannot even fix your app!!!!!!! It’s been years now!!!

Nominee updation

The nominee updation option through PNB ONE app is not functional. It was not working in the previous update of the app as well. We are able to modify the details and are asked to enter the otp at the time of submission. Once it is submitted, fatal error occurs.

The issue is there for the past many years and I thought it will get resolved in the new update but unfortunately it didn’t happen.

Otherwise, the app is very good
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Not good at all..

Still same as old government style mentality..

Response from developer

Dear Customer, We apologize for the inconvenience caused to you. Please contact us at care@pnb.co.in with your registered contact number and problem details. Regards, Team PNB

Worst app

The PNB One app is extremely disappointing. It is poorly designed, making navigation complicated and frustrating. The app is very slow, causing unnecessary delays. For NRIs, logging in is a major struggle as the app often fails to accept our registered cell numbers, making access nearly impossible. Overall, it feels useless and needs significant improvements to be functional and user-friendly.
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Logging in is pulling teeth

No idea why everything has to be so complicated with this app. Every update comes with its set of complexities.

Worst new UI/UX

Please revert to the old UI/UX