Better Than I Expected
I came across Pocketly when I was looking for a quick financial solution for an unexpected expense. At first, I was a bit hesitant because I had never used a loan app before. However, after reading about it and trying it myself, the experience turned out to be much better than I expected. The app was easy to set up, the verification process was straightforward, and I received updates at every stage. What stood out to me was the transparency and convenience. I didn't have to deal with complicated paperwork, and everything was handled smoothly through the app. It helped me during a time when I needed support the most. Overall, a positive experience and a service I would consider using again if required.
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Response from developer
Thank you for your wonderful feedback! We’re glad you’re enjoying our Online Loan App experience. Our goal is to make getting a Personal Loan simple, fast, and reliable for everyone. Your support motivates us to keep improving the App and provide the best Loan services.
Made a Stressful Situation Easier
I was dealing with a few unexpected expenses recently and needed a quick solution without going through a lengthy process. After some research, I decided to try Pocketly. The app was easy to understand, and the entire application process felt smooth from start to finish. I appreciated how clearly the steps were explained, which made me feel comfortable throughout the process. The approval was quicker than I expected, and I was able to handle my urgent expenses on time. What I liked most was the convenience of managing everything from my phone without unnecessary complications. Overall, my experience has been positive, and the app proved to be helpful when I needed financial support the most.
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Response from developer
Thank you for your wonderful feedback! We’re glad you’re enjoying our Online Loan App experience. Our goal is to make getting a Personal Loan simple, fast, and reliable for everyone. Your support motivates us to keep improving the App and provide the best Loan services.
A Lifesaver During a Tough week
A few weeks ago, I found myself short on cash just before my salary was due. I didn't want to borrow from friends or family, so I decided to try Pocketly after seeing positive feedback online. The onboarding process was surprisingly easy, and I was able to complete everything from my phone without any hassle. What impressed me most was how quickly the application was reviewed and approved. The funds arrived when I needed them most, helping me manage my expenses without stress. The app is clean, transparent, and easy to use. My overall experience has been positive, and I appreciate how convenient and reliable the service has been for me.
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Response from developer
Thank you for your wonderful feedback! We’re glad you’re enjoying our Online Loan App experience. Our goal is to make getting a Personal Loan simple, fast, and reliable for everyone. Your support motivates us to keep improving the App and provide the best Loan services.
Helped me exactly when i needed the most
Last month, I suddenly needed some extra money for an emergency expense, and one of my friends suggested Pocketly. Honestly, I wasn’t expecting the process to be this smooth. I downloaded the app, completed the verification in a few minutes, and my loan got approved much quicker than I thought. The best part was that everything was clearly explained with no confusing hidden charges. The app interface is simple, and the repayment tracking is also very convenient. This experience gave me confidence in using Pocketly again whenever needed. Really thankful for such a fast and reliable service.
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Response from developer
Hi, thank you very much for your feedback.
Data misuse and Harassment
I am raising a serious concern regarding data privacy and recovery practices followed by the Pocketly app.
I never provided many of my family members’ or contacts’ numbers as references, yet people from my personal contact list were contacted and informed about my loan status. I want to know:
• How was my contact list accessed without clear consent?
• What authority does the app have to contact third parties and disclose confidential financial information?
• How is sharing a borrower’s loan status with family and contacts considered an acceptable recovery practice?
This kind of behavior causes mental harassment, violates privacy, and creates fear among users. Recovery practices should remain lawful and professional, not involve intimidation or contacting unrelated people.
I request the concerned authorities and app platforms to review these practices seriously and investigate possible misuse of customer data and privacy violations.
Users should be fully aware of what permissions are being collected and how their personal data is being used.
I never provided many of my family members’ or contacts’ numbers as references, yet people from my personal contact list were contacted and informed about my loan status. I want to know:
• How was my contact list accessed without clear consent?
• What authority does the app have to contact third parties and disclose confidential financial information?
• How is sharing a borrower’s loan status with family and contacts considered an acceptable recovery practice?
This kind of behavior causes mental harassment, violates privacy, and creates fear among users. Recovery practices should remain lawful and professional, not involve intimidation or contacting unrelated people.
I request the concerned authorities and app platforms to review these practices seriously and investigate possible misuse of customer data and privacy violations.
Users should be fully aware of what permissions are being collected and how their personal data is being used.
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Great
Last month, I faced a situation where I urgently needed around ₹5,000 for a medical expense at home. I didn’t want to ask friends or family, so I decided to try the Pocketly app after seeing it online. Honestly, I was a bit unsure in the beginning because I had never used an instant loan app before. But once I started the process, it felt very simple and well-guided. I completed my profile and basic verification within minutes, and to my surprise, I got approval quite fast. What really gave me confidence was that the app clearly showed the interest, total repayment amount, and due date before I accepted the loan. The interest felt reasonable for a short-term need, and there were no hidden charges later. The money was credited directly to my account, which helped me manage the situation on time. I also received timely reminders before repayment, so I didn’t miss anything. Overall, my experience felt smooth and stress-free.
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Response from developer
Thank you for your wonderful feedback! We’re glad you’re enjoying our Online Loan App experience. Our goal is to make getting a Personal Loan simple, fast, and reliable for everyone. Your support motivates us to keep improving the App and provide the best Loan services.
Great
One thing I liked about Pocketly is that it actually works when you need quick money without too much effort. Recently, my friends made a last-minute plan to go out, and I only had around ₹400 in my account. I didn’t want to miss it, so I tried Pocketly and applied for ₹3,000. The app interface is clean and easy to understand, so I didn’t face any issues while applying. Within a short time, I got approval and the money was credited. Because of that, I could join the plan without worrying about money. Later also, I checked the repayment details and everything was clearly mentioned, so no confusion. It’s a good option when you just need some extra cash for a short time.
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Response from developer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
Worth it
There was a time recently when multiple small expenses kept piling up, and I ended up being short of around ₹3,500 before my salary date. It might not sound like a big amount, but at that moment, it felt very stressful because I still had to manage groceries and basic needs. I didn’t want to ask anyone for help, so I tried the Pocketly app. The process was very simple, and I didn’t face any confusion while applying. The approval came quickly, and when the amount got credited, I honestly felt a big relief. It helped me get through those few days comfortably. I also appreciated how clearly the repayment and interest were shown, which made everything feel more manageable.
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Response from developer
Thank you for your encouraging words.
Family Responsibility Pressure
Being the only earning member in my family comes with a lot of responsibility, and recently I faced a situation where I needed ₹10,000 urgently for household expenses. There were multiple things at once bills, groceries, and other needs and I was falling short. I remember feeling overwhelmed and stressed because everyone depends on me, and I couldn’t afford to fail. I didn’t have time to arrange money from other sources, so I tried the Pocketly app. I was nervous, but the process was simple and quick. When the loan got approved and the amount was credited, I felt a huge sense of relief. It helped me handle everything on time and avoid a difficult situation at home. The clear repayment details also gave me peace of mind.
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Response from developer
Thank you for your encouraging words.
Travel Emergency Scenario
I recently had to travel urgently to my hometown due to a family matter, but I was short of around ₹5,500 for tickets and other expenses. I didn’t have time to arrange money from other sources, so I decided to try the Pocketly app. To be honest, I didn’t expect it to be this quick and easy. The app interface is simple, and the steps are clearly explained. I completed the process without any confusion, and the approval came quickly. The loan amount was credited directly to my account, which helped me book my tickets on time. I also appreciated how clearly the app showed the interest and total repayment amount beforehand. The interest felt manageable, and there were no hidden charges. The reminders before the due date were also useful. Overall, it was a very convenient and stress-free experience when I needed it the most.
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Response from developer
Thank you for your encouraging words.
Extremely Disappointed – Worst Treatment for a Loyal Customer
I am writing this review with extreme disappointment regarding my experience with Pocketly. I have been a customer of this app for almost 3 years and during this time I have taken around 15–16 small loans in the range of ₹5,000–₹10,000.
The most shocking part is that I have always repaid every single loan before the due date, usually 5–6 days in advance. My repayment record is completely clean and disciplined. Any financial platform should value such responsible customers.
However, instead of appreciating loyal customers, this company has suddenly suspended my account without any reason or explanation. This is extremely unfair, disrespectful, and unprofessional. After maintaining a perfect repayment history for years, this is the treatment I receive.
What makes the situation even worse is their terrible customer service. The contact number provided in the app is never answered, and there is no proper support available to explain what went wrong. A financial company that handles people’s money should at least provide basic customer support.
This kind of behavior makes the platform look highly unreliable and untrustworthy. It feels like the company has no value for genuine customers who repay on time. Suspending accounts of responsible users without explanation and then ignoring their calls is completely unacceptable.
I strongly urge the Pocketly team to review my account immediately and reactivate it, and also provide a proper explanation for this unfair action.
Right now, my experience has been extremely disappointing, and unless this issue is resolved soon, it will be very difficult for me to trust or recommend this platform to anyone.
Very poor experience. Very disappointing service. 👎
The most shocking part is that I have always repaid every single loan before the due date, usually 5–6 days in advance. My repayment record is completely clean and disciplined. Any financial platform should value such responsible customers.
However, instead of appreciating loyal customers, this company has suddenly suspended my account without any reason or explanation. This is extremely unfair, disrespectful, and unprofessional. After maintaining a perfect repayment history for years, this is the treatment I receive.
What makes the situation even worse is their terrible customer service. The contact number provided in the app is never answered, and there is no proper support available to explain what went wrong. A financial company that handles people’s money should at least provide basic customer support.
This kind of behavior makes the platform look highly unreliable and untrustworthy. It feels like the company has no value for genuine customers who repay on time. Suspending accounts of responsible users without explanation and then ignoring their calls is completely unacceptable.
I strongly urge the Pocketly team to review my account immediately and reactivate it, and also provide a proper explanation for this unfair action.
Right now, my experience has been extremely disappointing, and unless this issue is resolved soon, it will be very difficult for me to trust or recommend this platform to anyone.
Very poor experience. Very disappointing service. 👎
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Response from developer
We regret the inconvenience you had to face. For better assistance please share your information with care@help.speelfinance.com. We will be happy to assist you.
Unable to take new loan
I am very disappointed with my experience using this loan application.
Initially, I took out a loan of ₹1,000, followed by two subsequent loans of ₹5,000 each. I was diligent and repaid all these loans on time without any late payments.
However, when I attempted to foreclose the remaining amount of my current loan—that is, repay the entire outstanding balance at once—the app immediately ceased offering me any new loans.
When I inquired, I was told to wait for six months, with the justification that I supposedly had a history of 'bad repayments,' which is demonstrably false.
Furthermore, my attempts to contact customer care were fruitless. Each time I called, I was told that 'all agents are busy.' This complete lack of assistance is truly disgusting and unacceptab
Initially, I took out a loan of ₹1,000, followed by two subsequent loans of ₹5,000 each. I was diligent and repaid all these loans on time without any late payments.
However, when I attempted to foreclose the remaining amount of my current loan—that is, repay the entire outstanding balance at once—the app immediately ceased offering me any new loans.
When I inquired, I was told to wait for six months, with the justification that I supposedly had a history of 'bad repayments,' which is demonstrably false.
Furthermore, my attempts to contact customer care were fruitless. Each time I called, I was told that 'all agents are busy.' This complete lack of assistance is truly disgusting and unacceptab
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Response from developer
Hi, we regret the inconvenience caused. Kindly elaborate on the issue so that we can look into the matter and resolve it for you. Please write to us at care@help.speelfinance.com
Bad Service
I was using this app from long time and I got the credit limit upto 10k and I always use to make my repayments on time and and again I have taken loan and I got the update that my limit got increased and they said first you have to make the repayment of the previous loan then only you can apply for increased loan amount so before due date only I repayed all my due and now they are saying due to bad repayment status we cannot approved such a pathetic app and customer services seriuosly guys you dont have database to check how many times I had made the payments on time very bad inspite being a loyal user you are doing this to me never gonna use this app ever again and post it on social media as well that how to treat your loyal users.
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Response from developer
We regret to note this. Please contact us at care@help.speelfinance.com with your contact details so that we can address your concern.
Changing
Like I used this application for my petty bills like clothes food etc etc and repay the amount on time and like I like this application pretty much but like from their new policy we can only borrow one loan at one time even your limit is 10k and you just need like 5k right now and you borrow it and after a few days later you need some more money so you have to pay the exist loan first bro I am student and using this application just to borrow money to pay some of my bills but now I only can borrow a single loan at a time. I am totally disappointed with there new policies
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Response from developer
We regret the inconvenience you had to face. For better assistance please share your information with care@help.speelfinance.com. We will be happy to assist you.
App review after 1year use
So please avoid using this app customer support don’t respect,and they don’t even accept that’s their mistake it’s totally on you.
When I started using app it’s look good but with time and in present where my kyc is removed and I don’t even know when I talk to some company support they talk like me if you want to repay you can if don’t we know how it don’t where i can pay without kyc and can’t get credit without kyc. When i said to her I had a video kyc last time and why it’s removed she talked like it’s trouble for you not for is as company.i had simple question when I had video kyc last time why it’s removed and if it’s removed why not you notify me.i did my video kyc that’s why i got loan last time and she’s clearly said we used to distribut load without video kyc in past but it’s total lie.
When I started using app it’s look good but with time and in present where my kyc is removed and I don’t even know when I talk to some company support they talk like me if you want to repay you can if don’t we know how it don’t where i can pay without kyc and can’t get credit without kyc. When i said to her I had a video kyc last time and why it’s removed she talked like it’s trouble for you not for is as company.i had simple question when I had video kyc last time why it’s removed and if it’s removed why not you notify me.i did my video kyc that’s why i got loan last time and she’s clearly said we used to distribut load without video kyc in past but it’s total lie.
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Response from developer
Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at care@help.speelfinance.com so that we can resolve the issue.
Very bad app
I was using this app from long time and I got the credit limit upto 10k and I always use to make my repayments on time and and again I have taken loan and I got the update that my limit got increased and they said first you have to make the repayment of the previous loan then only you can apply for increased loan amount so before due date only I repayed all my due and now they are saying due to bad repayment status we cannot approved such a pathetic app and customer services seriuosly guys you dont have database to check how many times I had made the payments on time very bad inspite being a loyal user you are doing this to me never gonna use this app ever again and post it on social media as well that how to treat your loyal users.
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Response from developer
Dear customer if you need any assistance, please feel free to contact our support team via WhatsApp +91 8904051555 or via voice support at 08064893000 Save the WhatsApp number in your contacts, open WhatsApp, and start a new chat. Share your query or issue. For voice support, dial the provided number, and our team will be happy....
Life Saver
Pocketly is a convenient and user-friendly app for anyone in need of quick personal loans, whether you're salaried or self-employed. The app stands out with its promise of a paperless and entirely online loan application process, which eliminates the hassle of traditional loan applications. Fast Approvals: The app enables users to apply for and receive loans within minutes, which is perfect for urgent financial needs. No Paperwork: Its digital process ensures no physical documentation is required, making it efficient and modern.
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Response from developer
Hi, thank you very much for your feedback.
Pocketly Loan App Feedback
Pocketly has been a lifesaver during my toughest financial situations. The app is incredibly user-friendly, with a seamless process for applying and receiving loans. The quick approval and disbursal of funds have been a great support when I needed money urgently.
I truly appreciate the transparency in the terms and conditions, as well as the flexibility in repayment options. Pocketly has become my go-to solution for financial emergencies. Highly recommended for anyone looking for a reliable and efficient loan app!
I truly appreciate the transparency in the terms and conditions, as well as the flexibility in repayment options. Pocketly has become my go-to solution for financial emergencies. Highly recommended for anyone looking for a reliable and efficient loan app!
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Response from developer
Hi, thank you very much for your feedback.
Fraud taking all information and reject the loan
While I’m using the the i got the message in whatsapp that my 1000 thousand loan is approved or i got call from pocketly that my loan is approved after all the process video kyc and taking all bank info. And documentation info. They said amount is disbursed but i got no money in my account they are fraud don’t use this app waste of time worst app I’ve using more instant loan apps but this app is disgusting at the end of the procedure they reject my loan i was calling them they block my number or customer calling executive saying all are busy so please don’t share any detail’s with them they will miss use of your info: worst app don’t waste your time it’s fruad app don’t use it
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Response from developer
We regret the inconvenience you had to face. For better assistance please share your information with care@help.speelfinance.com. We will be happy to assist you.
Doesn’t work
Couldn’t even get the app to work. I’d never get the call or texted OTP code to verify my number. Tried multiple times and even another number but never worked so I couldn’t even make an account or use the app
