App works
I been using this app for many years and while it may not be perfect, it has consistently met my banking needs. Yes, there have been occasional issues which may be attributed to the credit union partners. The app does what I need to do and ,I appreciate the convenience it provides.
Failed facial recognition login
Every time I activate the facial recognition, upon logging in it tells me my account is locked. When I call support they me my account isn't locked. No one offers to figure out why I get this error.
Mobile deposit doesn’t work
The mobile deposit feature fails spectacularly. It takes me 30 to 40 minutes of holding my phone at diffrent angles and telling the app to try again. It’s so frustrating.
Boomers
All the people complaining about this app are boomers, and don’t know simple app fixes.
Mobile check deposit no longer works
Can’t read routing number or register the bottom section of check. Tried with two devices on dark backgrounds. Please don’t make me visit the brick and mortar to deposit a check!









