Very Useful and Easy to Use
Response from developer
Thank you, Sinclair@567, for your excellent 5-star review! We're delighted to hear you find Police Scanner - Live Radio reliable, quick, and appreciate features like saving favorites, background operation, and diverse feeds. Your positive feedback is greatly valued and confirms our commitment to providing a high-quality experience. We hope you continue to enjoy using the app!
Coverage
Response from developer
Thank you, 504, for sharing your feedback. We understand your frustration when you experienced "no nearby feeds" despite hearing sirens, and we appreciate you bringing this to our attention. Our "Police Scanner: Radio and Fire" app aggregates live audio feeds primarily provided by a network of dedicated volunteers. This means that feed availability is highly localized and can vary significantly based on geographic location and the real-time presence of active volunteer streams. While we strive for broad coverage, it is not universally available for every specific area or at all times, which may explain why you encountered the "no nearby feeds" message. We recognize the value of being able to verify local coverage, and we are continuously exploring options to enhance the user experience in this regard. For assistance with your purchase or to inquire about specific feed availability in your area, please reach out to our dedicated support team via the contact link provided on our app page or website. They will be glad to assist you further. We value your input as it helps us improve.
Stable
Response from developer
Dear Ipados1, Thank you very much for your 5-star rating and for taking the time to leave a review for Police Scanner: Radio and Fire. We are delighted to hear that you find the app 'Stable' and had a 'Good' experience. Ensuring a reliable and high-quality service is a top priority for us, and your positive feedback is greatly appreciated as it confirms we are meeting our goals. We hope you continue to enjoy using Police Scanner: Radio and Fire. Should you have any suggestions or require assistance, please do not hesitate to contact us. Sincerely, The Police Scanner: Radio and Fire Development Team
Stable
Love that picture in AppStore! But still junk.
Even hilarious pic doesn’t excuse user tracking and absurd subscription model for packaging free public frequency content. Never meant to give 4 star rating, changed to 1, yet still claims two total ratings avg 4.5, one 4 & one 5. This despite 3 reviews, including mine; the other two give 1 & 5 star ratings.
Sept 24 2025 original:
Look how excited that girl is about what she’s hearing from the emergency services personnel! A fire? Alright!! Stabbing? OMG!!!
Response from developer
Thank you for your candid feedback and for updating your review. We appreciate you taking the time to share your thoughts, as user input is invaluable for our continuous improvement. Regarding your concerns about user tracking, we want to assure you that user privacy and data security are paramount to us. Our app's data collection practices are designed solely to enhance app functionality, improve performance, and provide a better user experience, strictly adhering to App Store guidelines and privacy regulations. We are committed to transparency in our privacy policy, which is accessible within the app and on our App Store page. We also understand your perspective on the subscription model for accessing public frequency content. While the audio transmissions themselves are publicly accessible, our subscription service covers the substantial operational costs associated with maintaining a robust and reliable platform. These costs include continuous server infrastructure, bandwidth, licensing for features like advanced mapping and archiving, ongoing development of new functionalities, and dedicated customer support. This allows us to deliver a high-quality, ad-free experience with consistent access to a vast network of feeds, curated and organized for ease of use. Concerning the App Store's rating display, we recognize that the way averages and review counts are presented can sometimes be unclear. These calculations are managed entirely by Apple's proprietary algorithms and systems, which take into account various factors beyond individual review submissions. As developers, we do not have control over how these metrics are displayed on the App Store. We are dedicated to providing a valuable service, and your insights help us refine our approach. If you have specific questions or would like to discuss any of these points further, please do not hesitate to contact our support team directly through the 'Contact Us' section in the app or via our website. We are here to assist.
Love that picture in AppStore!
Lost the ability for the device screen to turn off
Response from developer
Dear ReviewJulz, Thank you for your valuable feedback regarding Police Scanner: Radio and Fire. We sincerely apologize for the inconvenience and disappointment you've experienced with the app's background playback functionality. We understand that the ability to listen to scanner feeds while the device screen is off or when using other applications is a core feature for many of our users, and we regret that your experience has been disrupted. We are actively investigating reports related to background audio performance and ensuring the app operates seamlessly in such scenarios. Our team is committed to providing a reliable and intuitive listening experience. To assist us in thoroughly understanding and addressing the specific issue you are encountering, we kindly request that you contact our support team directly at [Your Support Email Address] or visit our support page at [Your Support Website URL]. Please include details about your device model, operating system version, and the app version you are currently using. We appreciate your patience as we work to resolve this and value your continued support. Sincerely, The Police Scanner: Radio and Fire Team
This app is really well done. I love this app because for one thing, I want to feel safe
Response from developer
Dear TTS productions 1200, Thank you sincerely for your fantastic 5-star review of Police Scanner: Radio and Fire. We are thrilled to hear that you find our app "really well done" and that it contributes to your sense of safety. Your feedback is very valuable to us, and it motivates our team to continue providing a reliable and high-quality service. We appreciate your support and hope you continue to find the app a beneficial tool. The Police Scanner: Radio and Fire Team
USA only
Response from developer
Thank you for sharing your feedback. We understand your disappointment that the app did not meet your expectations for Australian content. Our current focus for Police Scanner: Radio and Fire is primarily on scanner feeds available within the United States. We apologize if this was not clearly communicated and appreciate you bringing this to our attention, as it helps us identify areas for improvement in our app description. We are always working to enhance our service, and your input is valuable. If you have any further questions, please do not hesitate to contact our support team directly through the app or our website.
App locked up
Response from developer
Thank you for taking the time to provide your feedback. We sincerely apologize for the frustrating experience you encountered with the app, especially during a local emergency when reliable information is crucial. We are very concerned to hear that the app locked up after you clicked on the information section to retrieve radio codes, rendering it unusable. This is certainly not the intended functionality, and we take reports of app instability very seriously. Our development team is actively investigating issues that can lead to such freezes. While we understand you have deleted the app, if you would be willing to provide further details regarding your device model and iOS version, or if you encounter this issue again in the future, please do not hesitate to contact our dedicated support team directly at support@policescannerapp.com. Your detailed input is invaluable as we work to diagnose and resolve such problems for all users. We are committed to delivering a stable and dependable service, and we appreciate you bringing this matter to our attention.
