The subscription is useless
Want to cancel and ca g
⭐ Muito bom!
Response from developer
Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
Wasting my time and money not recommending
Response from developer
Hi there， We sincerely apologize for bringing you such a bad usage experience. Every user's feedback is very important to us. We will attach great importance to the issues you reflected, actively optimize and upgrade related functions, and strive to avoid similar situations happening again.This is our contact email address：support@pollo.ai.
重課金アプリ
課金無くして動画なんか１秒も作れない宣伝に出てくるような動画作ろうと思ったら一体いくらかかるの？
他に無料で利用出来る生成AIはいくらでもあるので、こんなアプリ使わない方が良いですよ。
CM見るともらえるクレジットなんかすぐ溶けますし、それだけじゃまともな動画なんか作れない。宣伝も大袈裟すぎ。
Totale abzocke
Response from developer
Hallo, wir entschuldigen uns für die Unannehmlichkeiten. Sollten Sie Probleme wie Ladezeiten des Systems oder andere Nutzungsschwierigkeiten haben, wenden Sie sich bitte an unseren Kundenservice. Beschreiben Sie uns Ihr Problem bitte detailliert und fügen Sie Screenshots sowie Ihre Anmerkungen bei. So können wir Ihr Problem und die von Ihnen genutzte Plattform schneller verstehen und Ihnen helfen. Unsere E-Mail-Adresse für den Support lautet support@pollo.ai. Wir wünschen Ihnen einen schönen Tag.
Zaheer
Can’t even demo product from one prompt without spending my hard earned cash
Response from developer
Hi there, Thank you for using pollo.ai and providing feedback. We apologize that the method for obtaining free credits did not meet your expectations, but we actually offer multiple ways to obtain free credits. The first method is to directly award 20 credits to first-time registered users as a registration bonus. It's important to note that a user cannot earn registration credits multiple times using multiple accounts; only the first account can earn registration credits. The second way is to recommend it to your friends, and you will also receive corresponding credits as a reward. Here is the relevant link to learn about the rules and methods: https://pollo.ai/app/refer The third way is to also earn credits by checking in daily. Finally, you can follow our official accounts on other platforms. We periodically post promotions for earning free credits. You can screenshot your comment and send it to our customer service staff to learn more about these promotions, , or inquire about how to earn free credits. Here is the support contact E-mail address support@pollo.ai Have a good day!
最高なAI
Response from developer
Hi there, Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation. Should you have any advice or thoughts to share, please don’t hesitate to get in touch. We hope to serve you again in the near future! こんにちは。 お時間を割いて温かいご好評のコメントをお寄せいただき、心より御礼申し上げます。お客様にご満足いただけることが、私たちにとって最大の励みとなります。 何かご提案やご意見がございましたら、いつでもお気軽にご連絡ください。 近い将来、またご利用いただけることを願っております。
Wasted credits on the wrong video result
Response from developer
Hi there, Currently, we use a credits-based system to generate videos. The number of credits included varies depending on the plan, as does the other features included in each plan. It's important to note that different models require different amounts of credits. Using additional features will increase credit consumption. We recommend checking the specific credits required before using any model. Furthermore, using the AI agent feature consumes a significant amount of credits. If you receive a message indicating insufficient credits, it means you don't have enough credits to generate the video. If you need to generate a large number of videos, we recommend using the basic model. However, you can send me the URL of the video with poor quality, and I'll forward it to our technical staff. After reviewing it, I'll send you feedback. For any usage questions, please feel free to contact our customer service staff.
Very bad app
Pathetic app
Response from developer
Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address support@pollo.ai Have a good day
거지같네
Response from developer
Hi there, Thank you for using pollo.ai and providing feedback. We apologize that the method for obtaining free credits did not meet your expectations, but we actually offer multiple ways to obtain free credits. The first method is to directly award 20 credits to first-time registered users as a registration bonus. It's important to note that a user cannot earn registration credits multiple times using multiple accounts; only the first account can earn registration credits. The second way is to recommend it to your friends, and you will also receive corresponding credits as a reward. Here is the relevant link to learn about the rules and methods: https://pollo.ai/app/refer The third way is to also earn credits by checking in daily. Finally, you can follow our official accounts on other platforms. We periodically post promotions for earning free credits. You can screenshot your comment and send it to our customer service staff to learn more about these promotions, , or inquire about how to earn free credits. Here is the support contact E-mail address support@pollo.ai 안녕하세요, pollo.ai를 이용해 주시고 의견을 전달해 주셔서 감사합니다. 무료 크레딧 획득 방식이 기대에 미치지 못한 점 정말 죄송합니다. 저희 플랫폼에는 실제로 무료 크레딧을 얻을 수 있는 여러 가지 방법이 마련되어 있습니다. 첫 번째 방법은 신규 가입자에게 가입 보너스로 크레딧 20개를 즉시 지급하는 것입니다. 유의할 점은 여러 계정을 생성해서 가입 보너스를 중복으로 받을 수 없으며, 최초로 가입한 계정에 한해서만 보너스가 지급된다는 점입니다. 두 번째 방법은 지인들에게 플랫폼을 추천하는 방식으로, 추천 완료 시 해당 크레딧을 보상으로 받으실 수 있습니다. 자세한 규정과 이용 방법은 아래 링크에서 확인하실 수 있습니다: https://pollo.ai/app/refer 세 번째 방법은 매일 출석 체크를 통해 크레딧을 적립하는 방식입니다. 마지막으로, 다른 플랫폼에 운영 중인 저희 공식 계정을 팔로우하시면 정기적으로 무료 크레딧 관련 이벤트를 공지합니다. 관련 댓글 화면을 캡처한 뒤 고객 지원팀에 전달하시면 이벤트 상세 내용과 크레딧 획득 방법에 대해 더 자세히 안내받으실 수 있습니다. 고객 지원 문의 메일 주소는 support@pollo.ai 입니다.
Bad game
Chaotic
Terrible
Scam
I love it
영상제작이 안나와요
Response from developer
Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address support@pollo.ai Have a good day 안녕하세요, 서비스 이용 중 불편한 경험을 드려 죄송합니다. 시스템 로딩 오류나 기타 이용상 문제가 발생하시면 고객 지원팀으로 연락하여 도움을 받으시기 바랍니다. 문의하실 때 발생한 문제에 대한 자세한 설명, 오류 화면 캡처본과 의견을 함께 전달해 주시면 사용 중인 플랫폼과 문제 내용을 빠르게 파악하고 신속하게 해결해 드릴 수 있습니다. 고객 지원 문의 메일 주소는 support@pollo.ai 입니다. 좋은 하루 보내세요.
