POOL360 User Reviews

Top reviews

Facile et pratique

Application très pratique!

Terrible

At first the app was great, rarely had any issues. But now, if I can even get the app to load, i have to literally sign in every time I reopen the app. It doesn’t allow me to change my primary address. I have to reapply my retail settings every time I sign in. It will not allow me to remove a payment method, it only lets me add a new one. And back to the first issue, the past week the app won’t even load. The other day I literally sat at the job site on the loading screen for a total of 15 minutes. I finally closed it and had to call SCP to place the order. I don’t know who manages this app but you should look into a different profession. Because app development is not your strong suit.
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Horrible

This app is almost unless!

With every update it seems to be getting worse.

In the beginning I loved this app 5 stars but it keeps getting worse and worse. It takes me twice as long now to order items. My lists no longer save time since now I can no longer order my saved quantities. I can longer check the other SCP nearby for their stock & availability. Every item that I have ordered I have to go and change it from being delivered by FedEx to my regular delivery. It now takes so much longer that it is just easier to call again instead of using the app.
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Worse and worse

Every update makes things worse. Very difficult to navigate, honestly one of the worst apps I’ve ever used.

Too Slow!

The app and the website are so slow they have basically become unusable.

Slow and full of bugs

This app is terrible. I would be embarrassed to offer this to my customers…
Every update bring a new set of bugs!!!

Beside from being very slow there always something new not working in this app…

Garbage app

With this recent update, they are forcing you to let them track you across other other companies apps and websites. The IT department told me if I don’t want to be tracked then I should use the website instead. I will most likely get my supplies from another distribution company

Mobile app functions

Ever since the update. The app is super difficult to navigate. I can’t pull up my saved lists and the home button takes me to a blank screen with only the words welcome back! There’s only two options on that main screen and that is home and service. When I click on service it’s says cookies are disabled go to settings we’ll can’t do that on the app. Please figure this out
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App is broken now

asks you to enable cookies for the app in settings. that does not exist. all you get is a white screen. get it right, pool corp. we all use this a lot. haven't use website instead. annoying to do on the go.

Could be better

SCP has a great thing that could work much much better if they put more attention to it When it’s working it works when it does and it’s slow. It takes forever to load. Hopefully they can put more time and effort into it.

Slow as can be

On top of the awful mobile layout, this is the slowest app that I’ve ever used. It takes twenty seconds to transition between any page. Do better Jesus Christ

Slow and full of bugs

This app is terrible. I would be embarrassed to effet this to my customers…
Beside from being very slow It has major bugs… back arrow is missing half the time… how can that be?!?
Also the search box does not disappear after a search… major irritation
And you need to rethink the menu and search categories and filters.. it by far the least friendly app to search for a specific part… it’s easier to find part number on google and just type in the app…
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The worst app I’ve seen

This app is a joke they make you use this for my job and it never works right, it’s been years, barely working and now it’s gone to not working for days! Nothing works it just keeps saying an unexpected error has occurred. I can’t get any of the part numbers or anything from my orders! It’s completely useless
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They cant get it right.

The previous app was bad and this is just a little better but still no where near where it should be. I say should because they are a huge corp that could sink some money into it. Pricing wont show. Cant see previous orders and when you can, It wont show all of the recent ones. Wont load at all and when it does it gltiches and sends you back to main screen with out showing search query. If search query loads it wont show availability. This app is all over the place.
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Slow as can be

On top of the awful mobile layout, this is the slowest app that I’ve ever used. It takes twenty seconds to transition between any page. Do better Jesus Christ

Just Awful

This app is so bad I stopped using SCP. I get error codes on every item I type in. Most of the time I only get two letters typed in before it glitches out. If I do get the result to auto populate and I tap on the item I am looking for the screen will just go blank.

It’s embarrassing to try to look up an item with a customer and the app doesn’t work.

This app has been a disaster from the beginning. Updates just cause new issues without solving previous problems. It’s to the point where it is no longer useable.
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Old app was better

The old Pool360 app had some problems but was 10x better than this new app. I’ve been exploring around this one for a few days now and have concluded that it’s a huge downgrade to the older app. It’s confusing, ugly and freezes more than the last one. Also
Seems like this one has less options. Also you shouldn’t have to type in your credentials every time. The only app on my phone that doesn’t auto log in or atleast save your user name. I hope they improve this one or atleast just dump it and let us use the older version.
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Billion dollar company, $5 app

If you want to lose your hair this app is for you! The most useless generic filters, lack of comprehensive search fields and a very poorly designed interface. This app could have been made by a child but that would be a compliment.

Efficient and time saver!

All product is easily accessible and many great features for a fast and easy checkout.

Response from developer

Thank you for your feedback, we appreciate your support!