Issue with selfie
It does not work to proceed with registration on iPhone 17! Impossible to take the selfie step
Garbage
It does not work.
Useless
I didn’t believe the other reviews saying that they reject your application unless you have a tessera sanitaria. It turned out that the reviews were correct. I selected the option “Codice Fiscale”, and got rejected with a message saying that my application does not contain pictures of the tessera sanitaria. Why give the option of using the codice fiscale if then they reject you??? Everyone involved with this app (from the developers to Poste Italiane) should feel embarrassed by its poor quality!!
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Non funziona e Pessimo servizio clienti
Per qualche strano motivo non ricevo più messaggi di autentica, ho chiamato il servizio clienti, speso oltre 10 euro per sentirmi dire che mi avrebbero chiamato entro qualche giorno lavorativo. Mi richiamano dopo oltre tre settimane per farmi ripetere le stesse cose, dicendo mi mi avrebbero richiamato il giorno dopo, peccano che lo fanno ma alle 7 di mattina, e non è che hanno riprovato più tardi, ovviamente ancora non ricevo messaggi di autentica
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Terrible app doesn’t send OTP to foreign mobiles
It start with a complicated set up, taking several attempts to eventually complete the process. However when you try to access the app again it goes into a loop saying that it doesn’t recognise your credentials, if you try to many times you are locked out for 30 minutes. When it doesn’t lock you out and eventually recognises your credentials, you need an OTP code to be sent to your registered mobile, however if your registered mobile is not an Italian number no code is sent and you can’t access the app. Next step is trying to call a “helpline” in Rome (at your cost, of course) but nobody answers! I’ve never come across something as poorly made as this
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