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POSTIDENT

POSTIDENT

Easy, convenient and secure

479K ratings
162 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • June 23, 2015
  • June 1, 2026

Developer

Deutsche Post AG
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iphone
ipad
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About

Verify your identity easily and securely using your smartphone. Choose from video chat, eID verification with your national ID, or automated image-based checks. Your data is processed by Deutsche Post AG employees for a compliant and quick process.

✓Identity verification via smartphone
✓Video chat verification
✓eID verification with national ID
✓Automated ID document image verification
✓Digital POSTIDENT coupon retrieval
✓Secure data processing by Deutsche Post AG
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What users say

Summarized from real user reviews of POSTIDENT. Based on 479K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Convenient and fast
  • 💡Helpful English support
  • 🔒Secure identification process

Negative things

  • 🐛App crashes and glitches
  • 🤖Rude and unhelpful customer service
  • 🇩🇪Lack of English language support
  • 🤔Unclear instructions and requirements
See all reviews

What's New in POSTIDENT

32.1

June 1, 2026

- General bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Absolutely terrible

Nirgendwo auf der Welt macht es eine Regierung so schwer etwas zu bestätigen order nachzuweisen. Die App ist sowas von behindert!
steve O 1933steve O 1933

QR doesn’t work

App is not picking up the QR scan whatsoever. Makes you get stuck at that step and you can’t proceed.
PetrapsychPetrapsych

Kamera-Ansteuerung fuer iPad fehlerhaft

I pad 4. Generation, iPadOS 26.5. Das Bild auf dem Bildschirm erscheint oben-unten und rechts-links verdreht, was es sehr schwer macht, sich zu orientieren und den Pass zu zentrieren.

Kein Problem mit dem iPhone.
mimsterspielmimsterspiel

Scanner

The app does not scan the QR code on my iphone11
PeterSchwerdPeterSchwerd

Funktioniert nicht

Ich hatte mit der älteren Version vor einem Jahr kein Problem. Die angeblich bessere Version dieses Jahr funktioniert einfach nicht. Das App bleibt ständig stecken, scannt nicht. Total unbrauchbar.
A.WaltraudA.Waltraud
See 157 more reviews

Developer apps

Post & DHL
Post & DHL

Briefe und Pakete

📊 Productivity

(721K)

See developer apps

User experience

🐞

Reported Bugs

3 issues

QR code scanning not working

Bug

Identification process repeatedly failing

Bug

App freezing and crashing during use

Bug
✨

Requested Features

3 requests

Automatic data extraction from ID documents

Feature

More language options beyond German and English

Feature

Clearer instructions on ID document requirements

Feature

FAQ

What does the POSTIDENT app do?

The POSTIDENT app allows you to conveniently and securely verify your identity using your smartphone. It offers multiple verification methods, including video chat, eID verification with your national identity card, and automated image-based checks of your ID document and profile.

What are the different verification methods available?

You can verify your identity through POSTIDENT by video chat with a Deutsche Post employee, POSTIDENT by eID using your national identity card or electronic residence title, or fully automatically by creating images of your ID document and profile.

Is the POSTIDENT app free to use?

Yes, the POSTIDENT app is free to download and use. The description does not mention any in-app purchases or subscription fees for its core identity verification services.

What are the system requirements for the POSTIDENT app?

The POSTIDENT app is optimized for iPads and iPhones running iOS 17 or higher. Ensure your device meets these requirements for the best experience.

How is my data protected during the verification process?

Your data is checked by call center employees of Deutsche Post AG. The identification procedures are compliant with the law and secure, ensuring your personal information is handled responsibly.