Not working
Scan not working. App uses different words for same things l guess. Cannot find “personal access ID “ in app. (Which is not 12digits but 8. Also not the “postal service pension number” or “postal service payroll number” on the letter. Use the exact same words pls! Also does not work on my older iphone without any mention. Even tho the app opens. The personal ID code “cannot be scanned as-the letter instructs. “ it worked last year tho. No communication, you only gat an email from “no reply @“. Unclear about the proceedings. Only another letter weeks later says “ not received” then you start with another transaction code but l used the one(email) from last one. No way to ask to “no reply” ? After years they should have learned how to communicate with each other and make the app intuitive. In both languages of course. To make it easy and convenient.
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Schnell!
Funktioniert gut und wirklich schnell
Response from developer
Hallo Ene961! Danke für das Feedback! Wir freuen uns, dass Ihnen die App gefällt. Ihr POSTIDENT Team.
Horrible app
Multiple glitches when using English translation. Input button is not visible unless font size is reduced, which is not intuitive and obstructs elderly from providing proof of life and receiving pensions. Is this intentional?
Terrible software
I don’t see how this app could get over 4 stars. After trying four times to verify my elderly mother’s identity for her pension, we gave up. All the app would say is that it had technical difficulties. There is no way an elderly person could possibly use this app. It’s a huge waste of time.
Worked flawlessly last year ….
The app worked flawlessly last year but NOT this year - it abended/crashed during photo taking of passport…. Could not finish using it and have revert to paper-method to get everything notarized and the snail mail to Germany
