Serial Processing
The app continues to be unresponsive when invoking a scene or two while on the home network. I have to wait for the scene to complete before the app becomes responsive again. When I’m remote, no issues. It’s fluid and seamless. This has plagued the app for 4+ years now without any hope of progress. Maybe you should prioritize network connectivity over bluetooth. Hope this gets fixed. I’ve added this comment several times already.
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Was Good!
I used to love this app but something has changed. I use the app on my iPhone connected to Bluetooth as the blinds do drain the batteries. But for some reason the blind refuses to go up to my favorite settings. I’m not sure but something is different. Developer, any thoughts or suggestions? Thank you!
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Drains your iPhone battery
Great app to control your shades, but the app drains your iPhone battery. Battery logs on my iPhone 17 Pro show over 40% battery consumption and over 10 hours of background activity. How is this even possible when Background App Refresh is disabled?
Horrible horrible
This application is absolutely horrible! You can spend 15 to 45 minutes programming a single room to work with the app. It will work one maybe two times and then completely stops working. It may work in the morning but won’t work in the afternoon or vice versa.
The developers clearly did not go through enough beta testing to determine what the issues are with the app. And, when combined with Hunter Douglas’s GEN three Gateway, it is even worse. The program is inaccurate, non-responsive, and fails completely. If I could give it -5 I would.
User beware!
The developers clearly did not go through enough beta testing to determine what the issues are with the app. And, when combined with Hunter Douglas’s GEN three Gateway, it is even worse. The program is inaccurate, non-responsive, and fails completely. If I could give it -5 I would.
User beware!
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Amazing product
This product is the easiest product to operate for the consumer. It has the best versatility and ease for the consumer to change scenes at a shade set limits. They don’t need the store or an expensive technician to do this. I love this product. Use it every day.
Awful App - DO NOT BUY THESE BLINDS
You just be joking. The app constantly loses connection. And I've been scammed to get two gateways that rarely work. All I get is errors half the times. NOT WORTH IT.
Unusable
Crashes on open.
Can't find a home
Had someone from the IT department try to get the app to recommit the Gen 3 Gateway to no avail.
L update removing Apple Watch support
I don’t know why they removed Apple Watch support, but that is very disappointing.
Doesn’t work
This app, the blinds, and the little relays never work. I have the blinds scheduled to open and close on their own, but they don’t. I try to use the app to open or close the window but it doesn’t connect! We have had someone out to look at it several times, but it is expensive and only lasts for a month or so.
I will never buy blinds from them again! Something that should be easy is such a pain!!
I will never buy blinds from them again! Something that should be easy is such a pain!!
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As good as they get?
Great when it works but seldom works. Still have to rely on puck remotes. App randomly won’t function even with full wifi coverage. C’mon guys do better. We won’t install Hunter Douglas next time and will follow the sales rep’s advice to competitors with better apps.
Drains iPhone battery
It constantly pings Bluetooth and may do other things to drain my iPhone battery. I have to recharge my phone more often now. Any suggestions?
Inversion double store
C’est un détail mais sur le visuel des fenêtres avec double tissus, le voilage et inversé avec l’occultant.
App can’t find existing windows
I installed PowerView shades in Nov. 2025. In June, 2026 I tried to also install iPhone app because the remote battery function is malfunctioning. The iPhone app is unable to find the existing installed shades. At the moment I have had to install new batteries 4 times in one week. I have tried the H-D website for a couple of hours trying to resolve, but no solution available.
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The app stopped working!
Gen2 system here no longer sees my Holme network despite being on the same WiFi and the remote connect feature no longer triggers any scene whatsoever.
Stopped working
Since the last update I need to reset the WiFi extender each time for the blinds to work
Meh, Lacking Key Features
A glorified version of the remotes that come with the blinds. Don't recommend. If you spend tens of thousands on blinds you expect them to do basic things they cannot do. I recommend buying elsewhere.
Doesn’t support basic iOS automation
The shades are great but what on earth is my “docid”?! This app is a prime candidate for shortcuts integration but that apparently requires some low level setup that even my installer was clueless about.
Changing owner’s email address not thought through by developer
The app has been quite handy. My criticism is that you cannot change your email address without deleting your account and starting from scratch. I thought I could just transfer the ownership to my new email address, but when I “accept” with my new email address on my phone, it takes me to my existing account and I get caught in a loop. The developers need to allow a way to do this like most other apps do. I really don’t want to spend my time re-configuring all my shades.
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Good access to features
Works well with iPhone, but must frequently use app to reconnect with Apple Watch. Once reconnected, Watch works well. So, Watch use is generally unreliable since it frequently disconnects after initial Integration setup.
