Can't find a home
Had someone from the IT department try to get the app to recommit the Gen 3 Gateway to no avail.
L update removing Apple Watch support
I don’t know why they removed Apple Watch support, but that is very disappointing.
Doesn’t work
This app, the blinds, and the little relays never work. I have the blinds scheduled to open and close on their own, but they don’t. I try to use the app to open or close the window but it doesn’t connect! We have had someone out to look at it several times, but it is expensive and only lasts for a month or so.
I will never buy blinds from them again! Something that should be easy is such a pain!!
I will never buy blinds from them again! Something that should be easy is such a pain!!
Show more
As good as they get?
Great when it works but seldom works. Still have to rely on puck remotes. App randomly won’t function even with full wifi coverage. C’mon guys do better. We won’t install Hunter Douglas next time and will follow the sales rep’s advice to competitors with better apps.
Drains iPhone battery
It constantly pings Bluetooth and may do other things to drain my iPhone battery. I have to recharge my phone more often now. Any suggestions?
Inversion double store
C’est un détail mais sur le visuel des fenêtres avec double tissus, le voilage et inversé avec l’occultant.
App can’t find existing windows
I installed PowerView shades in Nov. 2025. In June, 2026 I tried to also install iPhone app because the remote battery function is malfunctioning. The iPhone app is unable to find the existing installed shades. At the moment I have had to install new batteries 4 times in one week. I have tried the H-D website for a couple of hours trying to resolve, but no solution available.
,
,
Show more
The app stopped working!
Gen2 system here no longer sees my Holme network despite being on the same WiFi and the remote connect feature no longer triggers any scene whatsoever.
Stopped working
Since the last update I need to reset the WiFi extender each time for the blinds to work
Meh, Lacking Key Features
A glorified version of the remotes that come with the blinds. Don't recommend. If you spend tens of thousands on blinds you expect them to do basic things they cannot do. I recommend buying elsewhere.
Doesn’t support basic iOS automation
The shades are great but what on earth is my “docid”?! This app is a prime candidate for shortcuts integration but that apparently requires some low level setup that even my installer was clueless about.
Changing owner’s email address not thought through by developer
The app has been quite handy. My criticism is that you cannot change your email address without deleting your account and starting from scratch. I thought I could just transfer the ownership to my new email address, but when I “accept” with my new email address on my phone, it takes me to my existing account and I get caught in a loop. The developers need to allow a way to do this like most other apps do. I really don’t want to spend my time re-configuring all my shades.
Show more
Good access to features
Works well with iPhone, but must frequently use app to reconnect with Apple Watch. Once reconnected, Watch works well. So, Watch use is generally unreliable since it frequently disconnects after initial Integration setup.
App Response
1) When invoking a scene in a room, the app becomes unresponsive.
2) There’s no way to engage ALL shades at once.
3) Would be really nice to know when one of my shade batteries are low so I can change it before it simply runs out if power and then I have to recalibrate the shade.
2) There’s no way to engage ALL shades at once.
3) Would be really nice to know when one of my shade batteries are low so I can change it before it simply runs out if power and then I have to recalibrate the shade.
App Response
1) When invoking a scene in a room, the app becomes unresponsive.
2) There’s no way to engage ALL shades at once.
2) There’s no way to engage ALL shades at once.
Battery Drain
It’s nice to have the app automatically open and close the shades. However, my battery is completely drained after a little over 1 year. I was told it should last about 5 yrs. Sounds like it may be the latest update. I also don’t like having to continue to open the app to reconnect communication with the shade.
Show more
Horrible configuration setup
Worked great after initial install but had to change my gateway and never got it going again. All guides say “follow the instructions on the app” except the app can’t even discover a gateway next to it. Switched everything to the shade store out of frustration
Finicky stuff
The idea is good. The execution is almost there. It would be very nice to see a firmware update for Matter support. Our hub and blinds are constantly loosing connection in Apple
home, and I think Matter support may fix it, but maybe not. Matter is the way, and HD have not yet found their path… I might try some Meross products to see
If they are better.
home, and I think Matter support may fix it, but maybe not. Matter is the way, and HD have not yet found their path… I might try some Meross products to see
If they are better.
Show more
Less than 50% reliable
Great concept. Bad reality. We have three windows attached and open and close those blinds together - well, we attempt to. I’d say the app works about 40% of the time on the first try. Eventually, we get all three sets open or closed but very rarely on the first attempt (as it is set up to do).
Does not open after update
No longer works after last update
