PPL Electric User Reviews

PPL Electric
PPL Electric
PPL Services corporation

Customer Experience

Positive experience77.3% of reviews
Neutral4.5% of reviews
Negative experience18.2% of reviews

~ Based on 22 written reviews from the US App Store.

Is PPL Electric Safe?

PPL Electric appears safe based on user ratings. AppsHunter Safety Score for PPL Electric is 85/100.

This assessment is based on 49 user ratings, with an App Store average of 4.6/5.

Safety Analysis

93.1% of ratings point to a safe experience
0.0% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 29 App Store ratings for PPL Electric.

Is PPL Electric Legit?

PPL Electric has limited verification signals. AppsHunter Legitimacy Score for PPL Electric is 48/100.

Based on 48 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app

The app is good but not as good as the website. I love how I can see the daily price on the website but is not an option in the app. Would be perfect!

PPL Lights is up!

Tremendous app. It’s simple to navigate and all of the information is available. Knocked it out of the park! Great job. Wish all apps were this easy and functional.

Needs ApplyPay Option

The payment option needs to include Apple Pay for Apple us.

Very convenient

This app makes it easy to check on and manage my account.

Missing Key Data Points

I appreciate PPL investing the time to release an app to manage my home's power. The app itself is very clean and runs smooth without any issues. Though, the outage info for my home is the only win here in my opinion. I will continue using the website because the app is missing Bill-To-Date, Usage-To-Date, and Avg Daily Cost estimates. Once that widget is added like it is on the full website is when I will switch over to the app.
Show more

Easy to use

Good to be able to monitor usage and pay bill in an easy to use app, works as expected.

What a surprise!!

Finally we got an app to review and pay our PPL bills, this is much way better than the web page, thanks for that

Works and can view stuff quick

Able to log in and pay bill. That’s what I wanted.

Not Quite There

You still cannot see your day to day usage or bill like you can on the internet website.

Missing kWh usage for current month

I’m confused. The day of the app launched I was able to see my kilowatt hour usage for the current month. Now it’s nowhere to be found. I like being able to see how many kilowatt hours I have been using in real-time.

Log on error / fixed

Says “unknown error occurred (500)”

Message with support was left and the issue was fixed.

Daily Bill to Date ?

I like the app but please add the daily bill to date so I can see what I’m using on a daily basis

Great App

I just downloaded the app today. When trying to login with my usual credentials I was getting an unknown ERROR (500), but that was quickly resolved. Thank you! Now that I have access I must say the app is great and puts everything I need at my fingertips. Thanks again!

Log on error

Says “unknown error occurred (500)”

Response from developer

We apologize for this error. This issue has since been resolved. We appreciate your patience & ask that you continue to use the app and consider updating your review rating to let us know how we’re doing. If you encounter any other issues, please feel free to contact us at 1-800-342-5775.

Useless

Shows nothing but $ due. Website is just as easy to log on and shows usage so far for next month's bill

Can’t login

Keeping getting 500 error when logging in. Guess they weren’t ready for the launch.

Easy to use

Was able to pay bill easily.

Fast and user friendly

Paid my bill in less than a minute. App saves me time and is user friendly.

Easy to use!

So happy to see PPL provide this app. Super easy to use. I can easily see my bill, understand my rate, and make a payment. Well done, PPL!

Very useful app

Using this app is much easier than obtaining my bill information from the PPL website. Really like that it shows me the price to compare information next to my supplier’s price so I can confirm I am not paying too much for electricity. Makes viewing my bill amount and paying it much more convenient.
Show more